Disappointed

Pikeville, KY

#1 Jul 4, 2010
What is wrong with the people at Fishtales? I was there last night at 8:45, the open sign was turned on and the sign on the door stated that they closed at 9:30, but the door was locked. A customer was coming out as I stood there and the girl running the register firmly told me they were closed and I could not come in. I asked to speak to the manager, and a lady came to the door (not sure if she was really the manager) and told me that since it was a holiday, they closed at 8.I told her that there was no sign anywhere stating the early closing, then she rudely told me that "the manager" said if it wasn't busy that they had to close early! I hope the owner somehow finds out about this. Very poor customer service!
annoyed

Madison, TN

#2 Jul 4, 2010
This is typical of them. I called to place an order for pick up back during the fair. But they had closed early because of the fair. And once because they were putting down new floors. Sounds to me like someone isn't too concerned with making money!
Black Jack

Ewing, VA

#3 Jul 7, 2010
Agree! And they don't open until noon on Sundays which is really inconvenient to people who are going out of town and need to take food along. Evidently management is very confident in their customers. I've not been there in ages. Food City has great chicken tenders if you get them fixed while you wait.
Disappointed

Chesterfield, MO

#4 Aug 1, 2010
I haven't been back since that happened, I will not support a business with such poor customer service!
Muddy

Clintwood, VA

#5 Aug 2, 2010
Well.....most of their employees are emptyheaded 18 year old girls....so you can't expect a whole lot.
never again

Gate City, VA

#6 Sep 5, 2012
nasty place food realy bad,want be back
hate fishtales

Wise, VA

#7 Nov 3, 2012
place a to go order for a certain amount of food, get then we get home missing over half the food. Call them back and they say "sorry nothing we can"
loyal customer

Indian Trail, NC

#8 Nov 13, 2012
They may be 18 years old but at least they get off our asses and work unlike half of you pathetic idiot's who are on welfare not working. They close early on holidays like most places. I think you are sadly mistaken they have never closed early during the fair. Get a life and a job stay off topix running your mouths
Pathetic

United States

#9 Oct 17, 2013
I was jw does anyone know who the gm is of FishTales? Id like to get their name and number

Since: Oct 13

Big Stone Gap, VA

#10 Oct 17, 2013
Pathetic wrote:
I was jw does anyone know who the gm is of FishTales? Id like to get their name and number
Call the store in Bristol it is down from the race track you can talk to the owner
Love the place

Norton, VA

#11 Oct 17, 2013
I would love the number too!! This place is great and the service is amazing. I will show the owner what you had to say about the 18 year olds-you obviously asked one of them out on a date and they turned you down!! Sounds like smart girls to me!! Keep up the good work girls and please keep turning down the losers that are asking you out-like the guys making all the comments. At least you girls work, you are exactly right about that.

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