OH YEAH CABS ARE HERE

Norton, VA

#1 Feb 13, 2011
Logisticare is grrrrrrrrrrrreat.

Since: Jan 11

Location hidden

#2 Mar 29, 2011
OH YEAH CABS ARE HERE wrote:
Logisticare is grrrrrrrrrrrreat.
They are great in some respects, but not all. I know of a lady who was scheduled for surgery at Holston Valley back in the winter. They scheduled her with a driver from Rogersville, TN. The driver called her the night before and said he would definitely be there. A blizzard hit overnight and he didn't show up, didn't call, and Logisticare couldn't reach him. Nobody in Wise County was running that day, so the lady's surgery had to be cancelled. While I understand that the circumstances were unavoidable, WHY BOTHER scheduling someone for an appointment with someone so far away from them in the first place??? It doesn't take a rocket scientist to see that a big hint is the patient's address is VA and the driver's address is TN! And for a driver to cut their phone off so they don't have to report their reasons for not showing up is unexcusable and irresponsible. I think they should get rid of drivers who do that. People need to take responsibility for these jobs if that's what they're going to do to earn a living because people are counting on them. This lady worried about her driver having been hurt in a car accident trying to come after her. But she also learned to tell Logisticare NOT to send him anymore. She shouldn't have to even tell them that because they are responsible for setting up these rides, even if they aren't responsible for the rides themselves. Logisticare has a lot of bugs to work out of their system.

Another problem they have is not wanting to accept trips without a 5 day notice. Not everybody can give them a 5 day notice!!!
Enough

Norton, VA

#3 Mar 30, 2011
The 5 day notice is required by DMAS In Va. it is not a Logisticare requirement.

Since: Jan 11

Location hidden

#4 Mar 31, 2011
Then people should contact their senators and congress people and get something done about that because people can't always wait to see someone for medical problems; and you can't always call an ambulance to take you for medical care. It seems like the poor people are the ones who suffer in this area because of changes politicians and government keep making to the system. Seems like for the people in this area, the local governments ought to get together and form a public transportation system for people. MEOC is great, but not always available and definitely not available on demand. Times are getting harder every day with gas prices on the incline and incomes not being increased. They harp and go on about not wanting people to be dependant on the system, but they're not doing anything to solve the problems that people are going through. As people get older especially, they are not able to afford cars, insurance, vehicle repairs and maintenance, or gasoline prices. They also can't always go to someone else for their transportation needs because the situation is affecting EVERYONE. I myself am fortunate enough to have a job, but it still costs me $20/day to get back and forth to work. I can imagine how hard it is for people with a lesser income than mine to make it to get around. But regardless, when the registered drivers running under Logisticare sign up to be drivers and get paid by the state to do what they're supposed to do, the state needs to enforce them to be where they are assigned to go and not allow them to get by with letting people down when they have these medical appointments. I realize that Logisticare has a shortage of people to do these trips, but part of the problem is that when people do the trips, they are shorted on the money they are paid to do them. Logisticare encourages people to get relatives or friends to be their drivers to these appointments, but when they do, they're not always reimbursed for the money it costs to take the people where they need to go. They ask the people doing the transportation to wait for their money and a lot of times, when they turn in their mileage, the checks they receive are correct for the amount per mile they agreed to accept, but their mileage is decreased from what they turn in. You cannot make a trip to Kingsport or Johnson City on peanuts anymore. When someone turns in a 2 way trip that is more than 40 miles each way and then they are only paid for half the trip, that is wrong; and it is misleading to tell these people that they will be reimbursed a set amount per mile ($0.40) and then send them a check for half the amount; thus causing the driver to run off more of their needed gas to run and get the problem straightened out to collect the money that they were shorted. This is a lot of the problem that Logisticare is having with providing transportation for these trips! Even if they do have requirements by DMAS, people are entitled to certain benefits under Medicaid and transportation to and from medical appointments is one of them. Logisticare needs to do something about these problems and help get them corrected.
Enough

Norton, VA

#5 Mar 31, 2011
Unfortunatly not all Medicaid patients are allowed transportation.As for the mileage it is reimbursed from the patients home to and from appointment, going the shortest distance, that too is under medicaid guidelines.
Country Cabbie

Saint Clairsville, OH

#6 Oct 13, 2011
Logisticare offered us a contract in Ohio.
It had 5 pages of ways we would have to
PAY THEM! We would be responsible for no-shows, Patients without phones that work, wrong addresses, etc. etc. on and on for five pages!
They even wanted us to collect sales tax on rides (against the Ohio Revised Code) we would have to break state law to do that!
What a Crock! We said no.

Since: Jan 11

Location hidden

#7 Oct 13, 2011
You are lucky you READ the contract and didn't sign it! I wonder how many others didn't do that?
You Make Sense

Norton, VA

#8 Oct 14, 2011
Spoken_Truth wrote:
<quoted text>
They are great in some respects, but not all. I know of a lady who was scheduled for surgery at Holston Valley back in the winter. They scheduled her with a driver from Rogersville, TN. The driver called her the night before and said he would definitely be there. A blizzard hit overnight and he didn't show up, didn't call, and Logisticare couldn't reach him. Nobody in Wise County was running that day, so the lady's surgery had to be cancelled. While I understand that the circumstances were unavoidable, WHY BOTHER scheduling someone for an appointment with someone so far away from them in the first place??? It doesn't take a rocket scientist to see that a big hint is the patient's address is VA and the driver's address is TN! And for a driver to cut their phone off so they don't have to report their reasons for not showing up is unexcusable and irresponsible. I think they should get rid of drivers who do that. People need to take responsibility for these jobs if that's what they're going to do to earn a living because people are counting on them. This lady worried about her driver having been hurt in a car accident trying to come after her. But she also learned to tell Logisticare NOT to send him anymore. She shouldn't have to even tell them that because they are responsible for setting up these rides, even if they aren't responsible for the rides themselves. Logisticare has a lot of bugs to work out of their system.
Another problem they have is not wanting to accept trips without a 5 day notice. Not everybody can give them a 5 day notice!!!
How dumb are you? What difference would it have made had a TN or VA driver been scheduled for the member? IT WAS A SNOW STORM- NOBODY WAS GOING ANYWHERE?!?! Unless you actually worked at LogistiCare, you would have no idea what it is like to try to get people scheduled for trips, and make sure they have a ride. As for your 5 day notice comment, LogistiCare DOES excuse that notice for urgent appointments, so check your facts before you post something idiotic. Thanks.:)
You Make Sense

Norton, VA

#9 Oct 14, 2011
Country Cabbie wrote:
Logisticare offered us a contract in Ohio.
It had 5 pages of ways we would have to
PAY THEM! We would be responsible for no-shows, Patients without phones that work, wrong addresses, etc. etc. on and on for five pages!
They even wanted us to collect sales tax on rides (against the Ohio Revised Code) we would have to break state law to do that!
What a Crock! We said no.
That's funny, because LogistiCare was in Ohio for a long time.
driver

Haysi, VA

#10 Oct 15, 2011
Does logisticare pay for a parent to transport their own child (a minor) to the doctor?
You Make Sense

Norton, VA

#11 Oct 19, 2011
They will for certain things, like a financial hardship.
Smokey

Fayetteville, GA

#12 Nov 23, 2012
I s anyone having a problem with Logisticare shorting them on their checks?
seriously

Phoenix, AZ

#13 Nov 28, 2012
Get a job an drive ur selves to dr... Instead of waitin on freeee ride
Chadkan

Okemos, MI

#14 Sep 19, 2014
Smokey wrote:
I s anyone having a problem with Logisticare shorting them on their checks?
They short me on every check. They make the mistake and tell me there is nothing that can be done.
Donna

Big Stone Gap, VA

#15 Oct 4, 2014
Report it to the labor board.

Tell me when this thread is updated:

Subscribe Now Add to my Tracker

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

Norton Discussions

Title Updated Last By Comments
New Bloods... (Jan '11) 4 hr quiohh 61
Town Council 6 hr Thacker 51
pitbull puppies for sale??? (Jan '12) 8 hr Brenda1579 61
Aaron gentry 10 hr Used to know him 3
Dr Melanie Skeen 15 hr turn around 3
Pomchi breeding 21 hr gah 2
Looking for male Pomeranian , to breed with my ... (Jan '11) 21 hr gah 68
Norton Dating
Find my Match
More from around the web

Norton People Search

Addresses and phone numbers for FREE

Norton News, Events & Info

Click for news, events and info in Norton

Personal Finance

Mortgages [ See current mortgage rates ]

NFL Latest News

Updated 5:54 am PST