"United Online Collections Division"
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Debra from Boston MA

Fall River, MA

#44 Apr 3, 2012
It is April 2012 and the scam goes on. I was not aware of this and paid the $19.90 on their first request for my deceased cousin's account. I called Netzero to confirm the account was closed. Six weeks later I received a "Final Notice" requesting the money again. Can't get through on the phone number either that is on the bill. I will try to call Netzero and see what they say about all these complaints over the past 3 years!
carmen from Cali

Calabasas, CA

#45 Apr 29, 2012
WOW!! I received a letter in Dec. like many of you I have no idea how this acct was opened or why I am receiving a letter. Looking at post, it seems this company continues to do threaten folks for the last 2 years.
Donna Columbus Ohio

Davisburg, MI

#46 May 1, 2012
I have the same letter and the same threat. Has anyone gotten anything done about this company? I called Net Zero and they can't tell me anything either.
Donna Columbus Ohio

Davisburg, MI

#47 May 1, 2012
Just Made another phone call to Net Zero. I asked to talk to the supervisor for the billing department. His name was Joshua,(a strange name for an Indian person). He told me United Online is the parent company for Net Zero. He also could find my account, which no one else had been able to find. He said he would call the billing division and have the charge taken off my account. I haven't used the account since May 2011 and then it was supposed to be a free e-mail account. Some one earlier said to call and yell but I didn't have to yell. I was very firm that I was unhappy with the company. I also quoted from some of the letters and talked about the Attorney General's office. We'll see what happens. I don't feel very confident that what he said will happen but it's a start.
Bert for Oregon

Medford, OR

#48 Jun 8, 2012
Just got a collection letter for United Collecations Division and NetZero for $29.99. As all above never used Net Zero and can't reach United Collections. I will be calling Oregon AG and the postal service.
Hector E Mendez

Oakland, CA

#49 Mar 5, 2013
I received the same letter from United Online Collection Division demanding some $ 22.90 for a Netzero acct. closed over two years ago. Phone still does not work. Have they started to fraud us again?

Sherman Oaks, CA

#50 Jun 3, 2013
I also received a bill for 12.90 and net zero is paid by credit card automatic ever month. I am going to better business bureau.

Canfield, OH

#51 Jun 25, 2013
They're at it again. New letters being sent out. Beware.
Beaverton Oregon

Beaverton, OR

#52 Oct 21, 2013
Opened the notice 10-20-13. It was sent 9-26-13.
My letter was for $52.70. Red flag right there.
The phone of 1-866-210-1700 is working. It is only an outgoing message saying pay the bill, no option to talk to a person.
Seems this scam has been around since 2008, maybe before.
Most of the amounts I have seen are $12 to $29,$52.70 is a strange amount. Also the largest I have located.
I wonder where/how they are getting their source data? Looks like someone has access to multi internet provider data bases. Many of the people reporting have never had NetZero. Neither have I. I can almost trace the amount back to a normal bill from my internet provider (who knows nothing of the collection notice).
Anyone have any other information?
Michelle NY

White Plains, NY

#53 Feb 3, 2014
These bastards are trying to scam my 77 year old father. I called netzero to inform them and they could care less. This has got to stop.

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