Blue Cross of California takes Anthem...

Blue Cross of California takes Anthem name

There are 18 comments on the Silicon Valley / San Jose Business Journal story from Apr 6, 2008, titled Blue Cross of California takes Anthem name. In it, Silicon Valley / San Jose Business Journal reports that:

“Taking on the Anthem name allows us to combine the security and heritage of the Anthem brand with the strength of Blue Cross”

Blue Cross of California is adopting a new name that has a nod to the past of its parent company, and starting Tuesday will be known as Anthem Blue Cross . via Silicon Valley / San Jose Business Jo...

Join the discussion below, or Read more at Silicon Valley / San Jose Business Journal.

Sick in LA

Maywood, CA

#1 May 11, 2008
UCLA MED GROUP

BCBS PPO cancelled coverage

many many of the chronicaly ill rely on the cutting edge high tech and superbly trained doctors at UCLA to just stay alive

how was this allowed to happen?
Robin

La Mirada, CA

#2 May 21, 2008
Blue Cross Sucks
Anthem Blue Cross

United States

#3 Jul 3, 2008
I was been classified as disabled after three years of fighting with Insurance companies and SSA. I finally received SSDI and applied to Blue Cross of California 2007. Six months now its called Anthem and a month later all my meds are cutoff and without most I will die soon and they know it.
I've been singled out for execution to avoid profit losses. Oh how great our way of life is... I won't miss it because America and it's sanity is lost forever, Rome is in flames. Surely our savior will be coming soon. I'm too sick and tired to fight anymore. I pray for you all!
Oh the inhumanity of man!!!!!!
Bill

United States

#4 Jul 3, 2008
Blue Cross Sucks
Bill

United States

#5 Jul 3, 2008
Anthem - Blue Cross Sucks. They are murders for profit.
Bill

United States

#6 Jul 3, 2008
Anthem - Blue Cross of California will drop you cold if you are actually sick and on Medicare. Beware of their false promises. They are murders and the CEO knows it.
JCC

Denver, CO

#7 Sep 15, 2008
I had family Anthem BCBC for over 10 years. My son was diagnosed with cancer in Sept.1999 and passed away in Feb. 2000.. every since that time every chance that they get they raise my premium, to the point that all I can afford is the 5000 dollar deductable plan. I recently could not get my payment to them until the 28th and they canceled my account, but if i pay a 50.00 charge plus 2 months they will let me back in. I work for a charity that helps kids with cancer. WHAT PART OF NOT ENOUGH MONEY DON"T YOU GET. YOU CAN KISS MY ASSS YOU ANYTHING FOR A BUCK COCKSUCKERS!!!
sharon

Oceanside, CA

#8 Oct 13, 2008
I was recently accepted into the Anthem - Blue Cross plan. I had applied because a good friend highly recommended it because he thinks that the Scripps HMO is the best (regardless of the approx $450 per month payment).

I was able to sign up online and select Scripps as my provider. Once accepted I had no card or usable info and ASSUMED that my start date woudl be based on when I could actually USE my bens. After making some calls (and spending plenty of time on hold) I was able to get assistance. I was able to get them to fax over some usable info (temp member card) and proceed with making an appointment. Of course, they jusmped on taking my money but I had no way of knowing if I could use it - this was poorly handled and they should NOT charge and apply a start date until you aactally know you can start and have a card in hand.

Next... I make an appointment which is two weeks out with Scripps (right before my belated summer vacation). I get back from vacation with my appoinment just a couple of days away and start to settle back; the nex morning I am getting to rest of the mail which includes a letter from Anthem - BC saying that they changed my plan "for me" because Scripps isn't covered (sorry if this inconveniences you in any way). Hmmmm, why was I able to select Scripps online through THEIR site?

Now, the appointment I have been waiting two weeks for (full physical at Scripps with my carefully selected physician) is "out of network". I spent most of the day on the phone trying to straighten this mess out. The policy states that you have the option to change your plan at any time during the firts month. Of course, this came into question (why - I have no idea becasue it is clearly stated and I ust get permission and put on hold). Finally, it is "approved". I very clearly ask to be assured that I am now on the Scris plan (YES, you DO NOT have to cancel your appointment).

Next day: I tell Scripps that they seemed a little messed up when it comes to the policies and ask if they will please validate that I am covered (as I was assured the day before by Armando) that I am in the Scripps network. While they are checking I am shuttled into the doc's office, stripped down and readied for my physical. Then the nurse comes in and INFORMS me that, according to Anthem Blue Cross, I am out of network if I am at Scripps (not covered).

Next step call Anthem Blue Cross and go to the HOLD process again (still stripped down explaining the situaltion to my doc who, by the way, seems really great). She checks on me a couple of times while I am still holding (maybe a solid half hour). My call is finally picked up where (after checking) I am told that my plan has been changed to the Saver (why do they not get this info to the people that verify plans to providers??). I tell the doc that I am in the network and let's go ahead with the appointment. I have now made this nice doc late to her own appointment but she takes care of me anyway.

Next - as a complete physical there are lab tests required. I call to make an appointment and they tel that I cannot make an appointment because (according to Anthem Blue Cross) I am not covered and am STILL in the Sharp only network. Now I have to put off more appoinments until I clear this up. Thus wasting MORE OF MY OWN VALUABLE TIME.

So what to do? I should have the right to be reimbursed completely for EVERY day that I cannot use my insurance as I am entiltled by contract. They have not honored their contract and have taken much of my time as well as the time of others.

Any thoughts? They have had no probelm taking my money...
Jason R

Girard, KS

#9 Aug 5, 2009
Did a little research and found Anthem Blue Cross, Blue Cross and Blue Shield of California, and Wellpoint have been sued for failing to reimburse patients for out-of-network costs. They have a brief item about the litigation, plus you can download a report by the New York AG, or sign up to participate in the action. http://www.classactionfaq.com/consumer-fraud/...
Anthumsucks

Bakersfield, CA

#10 Sep 30, 2009
Diff name same crap tactics. Wish I could take 9 months to pay my doctor for something I obviously owe. But hey when you make billions by not paying and don't get jailed for it why change.
NO WAY

Los Angeles, CA

#11 Oct 6, 2009
ARE YOU SURE
why

Los Angeles, CA

#12 Oct 6, 2009
yes i know, bur do you no why
maybe

Los Angeles, CA

#13 Oct 6, 2009
maybe its beacuse they need to do so
patriot

Victorville, CA

#14 Jan 13, 2010
All, repeat, all insurance companies are in the business of making a profit for themselves and their shareholders. Your individual success with a particular company is a fluke- if you ever had one. The basic design of an insurance company is to take your money and then deny coverage wherever they can. That's how they make money. The insurance racket in our country is quasi-criminal. The average person can in no way understand their policy nor fight the company especially when they are sick. The system is broken and will require years of hit or miss legislation to fix. The insurance company does not CARE about you or your loved ones. The doctors are stuck in the middle and hate the system too. The only thing an insurance company will respond to is a lawsuit. Educate yourself as best as possible and take them to court. Elect only leaders who will seek change and then be ready to oust them when they succumb to politics,(many of them surely will. Sorry but that's the way it is right now. Wife has cancer, been fighting the insurance criminals for over a year. Good luck.
WILLIAM EGAN

San Diego, CA

#15 Jun 4, 2011
For years now, I have been paying my Anthem monthly premium on my Mastercard. At least that way I actually get airline miles, which is nice since I get absolutely nothing else in exchange for the premium, which has nearly tripled in my six years of coverage. Still, it was a nice and easy way to pay.

Last week I received a letter from Anthem regarding automatic payment by credit card that says "We reviewed our processes and decided to eliminate this method". What they really mean here is "In our unending quest to return every possible nickel and dime to ourselves and our shareholders, we have decided that we don't want to pay the measly 1% credit card processing fee on these payments. We don't care if it's convenient for you, the customer, and we don't care that you enjoyed getting miles or points on your dollars spent".

And actually, it's worse than that. I pay my full credit card off monthly, so I can at least switch to having the greedy bastards debit my checking account every month, even though that's a hassle for me to make that change (again - they don't care). But what about the poor folks who need the flexibility of credit to keep up with their premiums and stay insured? Looks to me like they are totally screwed by this.

I really hate Anthem with a passion. The only reason I don't dump them is the other big insurers are just as unethical, and switching companies is a total headache and probably would only save me $15 a month or less, since they all march in lockstep with their premium increases. Anyone who believes that healthcare in this country is best left in the hands of these robber barons needs to have their head examined. Oh wait, that's not covered!
batboy

Enid, OK

#16 Jun 5, 2011
Anthem Blue Cross is terrible. They denied authorization for my son's knee surgery after a football injury when he was 17. Now he is 22 yrs old and needs a knee replacement, but is too young for that. He remains untreated. Why can't we have a medical system that is based on helping people rather than profits? The anthem CEO makes millions every year while people suffer and die. It is legalized robbery. We need to fight back. Plus they keep raising our rates. It costs so much for nothing!
Terry

Lynwood, CA

#17 Nov 30, 2011
December 2011 -- Anthem Blue Cross is the worst health insurance provider there is. DO NOT FALL FOR THEIR LIES IN THEIR ADS ON TV!! They only pay for the most basic services and it practically takes an act of congress to get them to pay for anything else. I spent six weeks hospitalized to a total of approx.$35,000 in 2011. They are "still processing" those claims and are billing me for everything else that came after the hospitalization. Clearly I have met both of my out of pocket deductibles ($1500/$2500), but Anthem BC is holding off "processing" the hospitalization claims until the very end of the year so they can get every dime out of me they can. I've asked if I will be refunded the difference once the claims are processed and I won't be. The claims are paid in the order they are "processed" - not the date of service. ANTHEM BLUE CROSS SUCKS!!!! I hope these profit-making pigs suffer the same miserable fates most of the people in the blogs on this page have suffered. Thank God I am getting Medicare in a few months and guess what? I won't be choosing Blue Cross - I will be going with Health Net.
jcc

United States

#18 Jan 12, 2014
Blue cross blue ppo plan have since 1995, in 2008 they took all individual plan s Oct 15 2008, to Illinois to have them serviced there well didn't find out 2010 that they even did this plus they never disclosed it to there customers they have put in new start dates on these policy's, as Oct 15 2008.so that changes the actuary so it makes u in a different deomography area also. so this a tactic there doing and raising premium cost an raising thes premiums when really there doing this and changing start date an the customer never knows why there rates keep going out there an there not following the original contract that was bought an going by that. There doing an changing policy s to conform to affordablecareact when these policy's have no part in it.

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