Review: Washington Auto Group

Posted in the North Chicago Forum

Since: Nov 11

Waukegan, IL

#1 Nov 11, 2011
hELLO
Mrs Sanderson

Chicago, IL

#2 Feb 12, 2012
The service was poor, the prices seemed reasonable, and every time I asked the receptionist/front desk clerk a question about a vehicle, she didn't speak OR understand english too well.
pissed off

Madison, WI

#3 Feb 19, 2012
Bought a car from this place never got my temp plates and they were supposed to tow it to me 100 miles away after I paid for it. Took 2 days for me to get it and it wasn't towed, they drove it up. Because I did not have my temp plates I did not drive it until I got my permanent ones....and all of a sudden there is a leak in my rear main seal among other things. When I test drove it we inspected it in and out and no leaks of any sorts. Not to mention the air filter went missing from the time I test drove and inspected it to the time I got it. Very poor service and fussed they drove it after I was told it was being towed. Just waiting on my title now so I can get rid of it and go through a legit dealership. Funny how I asked for a carfax and never got that either.....only reason I bought a vehicle that far away was because I paid for my own carfax check......will never buy from there again
Friendly

Lake Villa, IL

#4 Sep 27, 2012
I bought my first car there, good service, strong management, good service, I want to say THANK YOU!!!
Kate

Newington, CT

#5 Nov 27, 2012
nerver buy the car from Washington Auto Group
3030 washington street, Waukegan, IL 60085

They are cheating the customer giving the juck with high price.
Matt

Newington, CT

#6 Nov 27, 2012
Don't buy the car from Washington Auto Group, Waukegan.

They are selling the junk car to the cuastomer. they are not supportive for any problem occureed for the purchased car.i had very worst experince with them.
customer

Chicago, IL

#7 Jan 27, 2013
pissed off wrote:
Bought a car from this place never got my temp plates and they were supposed to tow it to me 100 miles away after I paid for it. Took 2 days for me to get it and it wasn't towed, they drove it up. Because I did not have my temp plates I did not drive it until I got my permanent ones....and all of a sudden there is a leak in my rear main seal among other things. When I test drove it we inspected it in and out and no leaks of any sorts. Not to mention the air filter went missing from the time I test drove and inspected it to the time I got it. Very poor service and fussed they drove it after I was told it was being towed. Just waiting on my title now so I can get rid of it and go through a legit dealership. Funny how I asked for a carfax and never got that either.....only reason I bought a vehicle that far away was because I paid for my own carfax check......will never buy from there again
Hello
Just wondering if you paid for the car why you didnt take it? And did you pay for towing or? Just got confused
02 chevrolet

Chicago, IL

#8 Jan 27, 2013
Matt wrote:
Don't buy the car from Washington Auto Group, Waukegan.
They are selling the junk car to the cuastomer. they are not supportive for any problem occureed for the purchased car.i had very worst experince with them.
Very hard to belive it i bought mine from them and im happy
Mike Vazquez

Chicago, IL

#9 May 11, 2013
Place is horrible, I had to walk up to someone in order to help W/ wanting to buy the car. I spent 35 minutes waiting for the car. It was @ a storage lot. I go in to ask they say that they have to send someone it will be 30 minutes more. Why 30 minutes more cause They can't find it.
Les Groper

Milwaukee, WI

#10 May 13, 2013
Mike Vazquez wrote:
Place is horrible, I had to walk up to someone in order to help W/ wanting to buy the car. I spent 35 minutes waiting for the car. It was @ a storage lot. I go in to ask they say that they have to send someone it will be 30 minutes more. Why 30 minutes more cause They can't find it.
Well you see, Mike, that's why they are still in business.

Nobody held a gun to your head to make you wait, you're just another sucker.

A person with some backbone, would've walked.
nicole

United States

#11 Jun 8, 2013
I bought a car there very nice on the out side ran good for the first couple of weeks and started needing work ..they put a part on for my wheel drove away had to come back with in 5 mins they put something on wrong !!!2weeks later my tie rod end went bad and the put the part on a week later took to a shop and was told the wheel wasent on all the way and could of snaped called them she said the guys only no some stuff ....y would they work on my car then ..after a Month or two went I had to put 1,200 $$in the car they did nothing to help no calls back and The really didn't care ...worst car I bought from them they act like they care till they get there money from the bank then want nothing to do with you after that ....never again
Mrsk

Waukegan, IL

#12 Aug 5, 2013
They help me to get my very first car I just cried I want to say THANK YOU, I really recommended to trust them
jay

Gurnee, IL

#13 Aug 14, 2013
Never buy a car from here! Bad service and liars!
Armando

Chicago, IL

#14 Apr 1, 2014
Wow went to go look at a car we previously looked at several times and took a test drive heard some weird noises as we test drove it and we told the salesman.. he then took a quick drive and said he heard same noise... as we talked to the manager/owner he said there is no noise and the salesman quietly said yes there is... we also noticed frame damage we mentioned it the manager/owner said no way so we took him out and pointed out the damage so as we came in the manager/owner said you think its life or death we fix it but no one is holding a gun to your head to buy the car so if u want it buy it but if you dont want it dont buy it .... worst experience ever... never again will I even think about purchasing a vehicle here
Customer

Glen Ellyn, IL

#15 May 7, 2014
This is the worst company to buy a car from. I bought one and let me tell you. I am truly regretting it. Never again. I will let my family and friends know to find another dealership. I also had a close friend of mine's purchase a vehicle from them as well and his vehicle sucks too. I feel bad b/c I told him about this place. They are liars, un-professional on so many levels. Papers with other peoples information was left on the desk and as you walk by you can see where they live. Their social security numbers. I've also witness a man come into this place asked if some lady purchased a vehicle and other information about this lady and it was given with no questions asked. Once agin other people's info was left sitting on the employee's desk so whomever walked in the door could see. They're a bunch of crooks.They willl laugh in your face and charge you a high as price for a vehicle that isn't worth what they're asking for.
Washington Auto Group isn't a place I would recommend anyone not even my dog to go and purchase a vehicle from this place.
Customer

Glen Ellyn, IL

#16 May 7, 2014
nicole wrote:
I bought a car there very nice on the out side ran good for the first couple of weeks and started needing work ..they put a part on for my wheel drove away had to come back with in 5 mins they put something on wrong !!!2weeks later my tie rod end went bad and the put the part on a week later took to a shop and was told the wheel wasent on all the way and could of snaped called them she said the guys only no some stuff ....y would they work on my car then ..after a Month or two went I had to put 1,200 $$in the car they did nothing to help no calls back and The really didn't care ...worst car I bought from them they act like they care till they get there money from the bank then want nothing to do with you after that ....never again
I can believe you and that's exactly what I'm going through right now.
The worst company ever.
frustrated

Waukegan, IL

#17 Mar 26, 2015
This place is full of scams. I don't recommend anyone to buy a car at Washington Auto. They take your money for these autioned cars and dont want to fix them. Too many people have come in and complained about the car they have purchased. Not worth it. False advertising saying they will finance everone, yeah for the junky cars stored in the back. This company is the worst, bad customer service, and liars.

Tell me when this thread is updated:

Subscribe Now Add to my Tracker

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

North Chicago Discussions

Title Updated Last By Comments
Has anyone tried this trick to test used batter... Fri Krustum 4
News Attorney: Ari Squire's Wife Not Involved In Twi... (Mar '08) May 1 AL BICOFF 59
News Audiologist Offers Free Hearing Aids (Apr '13) Apr 29 kody 4
News Waukegan man pleads not guilty in Fox Lake tave... Apr 28 armenia4ever 1
News Overflow crowd demands Zion cops wear body cameras Apr 26 Jerry Mullins 5
Both of my Dads wear diapers (Nov '13) Apr 26 Real 5
News The mayoral race and the color of inequality in... Apr '15 reality is a crutch 1
More from around the web

North Chicago People Search

Addresses and phone numbers for FREE

Personal Finance

Mortgages [ See current mortgage rates ]