Review: Councill Realty & Management

Review: Councill Realty & Management

Posted in the Norfolk Forum

Mike

Portsmouth, VA

#1 Jun 27, 2011
Councill sucks so bad they dont fixe nothing unless u call the health board on them it took them 3 to 4 months to fix a hole in my roof we have so many bugs in our house they dont care there is mold in our bathroom walls so bad its black & my wall feel thru it also took a year and 1/2 for them to fix a hole in my bathroom floor plan and simple dont rent from them
Chin

Norfolk, VA

#2 Nov 7, 2011
I am a graduate student at ODU and have rented from Councill Realty in Norfolk for almost 3 years and they have been very responsive to all my problems. I have had a few bug problems but this is a big building and they have always sent someone right away to spray or treat the problem. If you have a problem Ellen or Leslie are on top of it.I would reccomend them.
John

Portsmouth, VA

#3 Mar 14, 2012
I have been living in the Ghent area for about 9 years.Since i have been in this area i have rented from Councill Realty.Last Christmas at 2.00am the heat went out not only did they call me back at that time of night they came over with space heaters!So pleae don't bad mouth them! John of Ghent
Alex

Portsmouth, VA

#4 Mar 14, 2012
I have been with Councill for only a month , but so far they are great.Alex
Sam

Norfolk, VA

#5 Aug 23, 2012
The worst rental agency I have ever come accross. Their listings are cheaper but they will rape you out of extra money throughout your lease. Roach infestation. Old dirty apartment buildings that are falling apart. Dont even bank on getting your deposit back. And Leslie. Avoid her at all costs. Her life is so miserable that she tries to make your life miserable. Trust me. Stay Away!!!!!! I will never look back. Ever.
Rachael

Moneta, VA

#6 Feb 26, 2013
Horrible!!!!!!!! I live with a roommate, with it being only the two of us on the lease, my roommate has had her son in the apartment for weeks now, all he does is suit smoke weed, cigarettes, and drink, and had gotten into my face when I hasn't even said a weird to him, threatening me and my 6 month old daughter, I went to the office to complain multiple times, and every time I got the same "theres nothing we can do about it" councill reality would rather have money than to make sure the actual people on the lease are safe!!!!!! The management definitely needs some serious work. STAY AS FAR AWAY AS YOU CAN!!!!!
Markus

Richmond, VA

#7 Feb 27, 2014
Leslie Councill is very rude. Never calls back when you leave messages. And when you get the person on the phone, will come-up with stupid excuses to avoid talking to you. Apartment in 1055 48th St is infested with roaches and bed bug. They don't bother to eradicate the bugs. In terms of trash littering around the building -- they took out the trash can, so people just drop the letters/mails on the ground. very dirty place. The owner is GRAY (same guy who owns Gray Pharmacy on Hampton Blvd). These slumlords are scum.
James

Norfolk, VA

#8 May 10, 2014
Leslie Councill is the rudest person I've ever seen in my life. The apartments in 1049 49th St are severely infested with bed bugs and management couldn't care less! Don't let the cheap rents lure you into this hell-hole, it doesn't worth the everlasting torment of living in this dark abyss.
Lisa

Portsmouth, VA

#9 Jan 28, 2016
The worst rental agency I have ever come accross. Their listings are cheaper but they will rape you out of extra money throughout your lease. Roach infestation. Old dirty apartment buildings that are falling apart. Dont even bank on getting your deposit back. And Leslie. Avoid her at all costs. Her life is so miserable that she tries to make your life miserable. Trust me. Stay Away!!!!!! I will never look back. Ever. I totally agree. When they do repairs its as cheap as possible and guaranteed to be a problem again! Leslie is rude belligerent and nasty.
tam

Hampton, VA

#10 Aug 14, 2016
I have been a tenant for over a year and I'm quite disappointed. My dishwasher never worked, carpet was dirty when i moved in and the paint job was horrible. This summer (2016) I've had maintenance service my AC over a handful of times and now I'm in the process of having the whole unit replaced but management or staff have yet to reach out to me for a solution while i wait for a ac replacement. The front desk staff is HORRIBLE, Ive had several encounters with Glory & Leslie . None in which i can recall have been pleasant. They seem to never have answers its always , I have to talk to Mr.Council or I can put you to his Voicemail; but of course I've never received a phone call back. Overall; Horrible company to rent from. monthly rent is affordable but customer service and quality of property sucks
Stayaway

Louisville, CO

#11 Jun 19, 2017
Councill Realty sucks!! Leslie is beyond rude. I've also had the same problem with the mold growing on the walls in my bathroom where there was no ventilation at all. They took caulking to cover up the mold in the shower and over time the caulking fell off and low and behold extreme mold!!!. Windows were not properly installed correctly so when it rained it would rain in the window which created mold growing up the wall. My townhouse was soooo hot upstairs that we couldn't even sleep up there because the a.c. was not working properly. Now they try to make up an excuse why they haven't sent my deposit. Horrible place to rent from. STAY AWAY!!

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