Store owner shuts doors owing thousands to consumers

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ChiswickRd

Brighton, MA

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#22
Feb 1, 2014
 
Absolutely awful Management company. I don t think they actually keep records, as every time I call they sound confused and generally unaware of my previous complaints, or complaints from other tenants.
I have lived in one of their buildings (26 Chiswick Rd) for six months now, and already I have not had hot water three times. The emergency response time is very slow, and in one case, it took Janek Properties almost a week to restore hot water. Also, the two washers and two dryers allocated for tenants are shared between two buildings, meaning they break frequently. I have called Janek over 10 times in two months to complain; three weeks later you might have a repair man attempt to fix them.
The building ALWAYS smells like an ashtray. Apparently, this is not new, according to tenants that have been here for a while. I do not mind smokers, however I do mind when my apartment always smells of cigarette smoke - despite my efforts to purify the air and to seal the door. If you visit this location, just open the main door, you will understand.
ChiswickRd

Brighton, MA

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#23
Feb 5, 2014
 
Hi. Is Kathleen the owner? Or, rather, how does one contact the decision making body of this management company? I am rather fed up with their service, or lack thereof.
Ernie Kapopoulos wrote:
Being an owner and a Trustee of a property with Janek as our Property Manager, I can assure all readers that they have provided superb services for the almost four years we've had them. Kathleen is our direct contact, and she has always responded in a timely and responsible manner. I hope that they're our PM firm for years to come.

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