customers fault

Lexington, KY

#22 Mar 10, 2010
Customer wrote:
To promo the food would be the correct thing to do. Has nothing to do with the place being dirty, bad service and 9 out 10 times getting cold food or the incorrect order. The front line runner just isnt checking the food. To worried about the TRLs.
the customer new the food was going to cost more than 3.18. they were just trying to get free food.
employee3

Columbus, OH

#23 Mar 10, 2010
i also work for mcd's. and yes i do work at the one on the bypass. we are always so busy and so short handed that its not funny. the owners are just worried about making the next buck. they are always in there pushing us to go faster and faster. they never stop to realize that you can only go so fast with so few workers. most of the customers, at least the regular ones, they understand. but its the ones that come in, when we only have 1 register open up front and i person in backdrive taking orders, who throw such a fit. dont you all understand that sometimes if you could just hold on and give us just a few moments that we'd have the time to check your orders better to insure that its correct. but no most of you just want it and want it now. lay off our backs!!! if we're not getting it fast enough for you,, then go home and cook.. thats what the stove in your kitchen is for!!!!
liz

Lexington, KY

#24 Apr 28, 2010
Paying customer wrote:
I have noticed that the sweet tea froM the McDonalds on the bypass is ALWAYS sour. I have heard they will add the old tea (sour) to fresh tea they had just brewed. Not to mention they CAN NOT get a order correct to save their lives. I quit going to that one, now I drive all the way through town. I really wish they would "step it up!" It really sucks to get home and relize you have the wrong order.
gross i hate the one on the bypass
concerned

Lexington, KY

#25 May 4, 2010
employee3 wrote:
i also work for mcd's. and yes i do work at the one on the bypass. we are always so busy and so short handed that its not funny. the owners are just worried about making the next buck. they are always in there pushing us to go faster and faster. they never stop to realize that you can only go so fast with so few workers. most of the customers, at least the regular ones, they understand. but its the ones that come in, when we only have 1 register open up front and i person in backdrive taking orders, who throw such a fit. dont you all understand that sometimes if you could just hold on and give us just a few moments that we'd have the time to check your orders better to insure that its correct. but no most of you just want it and want inow. lay off our backs!!! if we're not getting it fast enough for you,, then go home and cook.. thats what the stove in your kitchen is for!!!!
i totaly agree with you i worked in a fast food restrant when i was younger. that didnt last very long lol. but i do agree with you if they want their food faster stay at home and cook it yourself. i hope hold you all for doing your job at least your working and trying to make a living for your family and putting food on the table instead of drawing a lazy check
coldfeet

United States

#26 May 4, 2010
Funky chicken nuggets shew stanky fowl!!!.x.
a worker

Lexington, KY

#27 Aug 10, 2010
the blonde store manger has been fired, and a new store manger has taken over and he is doing everything he cab to fix everything give it a month or two and it will be better promise. its not our fault we was taught wrong, but yes someone has came in and is tryin their best to fix everything

Since: Jun 10

Location hidden

#28 Aug 10, 2010
RONALD McDONALD IS A EUNUCH.
where did she go

Lexington, KY

#29 Aug 10, 2010
What happened to Robin that use to work on at the bypass mcdonalds.
Pbandj

Bowling Green, KY

#30 Aug 10, 2010
a worker wrote:
the blonde store manger has been fired, and a new store manger has taken over and he is doing everything he cab to fix everything give it a month or two and it will be better promise. its not our fault we was taught wrong, but yes someone has came in and is tryin their best to fix everything
Which mcdonalds is everyone talking about?
alright

Little Rock, AR

#31 Aug 10, 2010
Well i work at the one on main street , by walmart. and i know for a fact none of that stuff goes on in our facility.
dude man

Richmond, KY

#32 Aug 10, 2010
alright wrote:
Well i work at the one on main street , by walmart. and i know for a fact none of that stuff goes on in our facility.
it did when i worked there
a worker

Lexington, KY

#34 Aug 11, 2010
lets just say robin no longer works for mcdonalds
a worker

Lexington, KY

#35 Aug 11, 2010
Pbandj wrote:
<quoted text>
Which mcdonalds is everyone talking about?
on the bypass
GET HELP

Flemingsburg, KY

#36 Aug 12, 2010
IF THE OWNERS WOULD GET SOME GOOD HELP , IT WOULD ALL GET BETTER REALLY FAST. I HAVE BEEN THERE 3 TIMES IN THE LAST 2 WEEKS AND 2 WORKERS WERE RUNNING THE WHOLE DAMNED STORE!!!! 1 COOK & 1 LITTLE GIRL TAKING THE ORDERS, COLLECTING THE MONEY, & DOING DRINKS & FRIES ALONG WITH ANY SMOOTHIE DRINKS & ICE CREAMS & LETS NOT FORGET GETTING THE ORDER BAGGED UP FOR CUSTOMERS !!!! THAT IS SO RIDICULES . TWICE IT WAS A LITTLE GIRL UP THERE & THE OTHER IT WAS A GUY.
IN MOST CASES THE MAJORITY OF THE CLEANING IS FOR THE NIGHT SHIFT TO DO , SO HOW ARE THEY SUPPOSED TO DO IT ? THESE PEOPLE WERE WORKING THEIR ASSES OFF, & HAD SWEAT ROLLING OFF OF THEM . I BET THEY DIDN'T GET ANYTHING EXTRA FOR IT , NOT EVEN A THANK YOU . I WILL BET THEY GOT A LOT OF RUDE PEOPLE & COMMENTS BECAUSE IT TOOK LONGER TO GET THROUGH THE DRIVE THRU & GET THE ORDERS. PEOPLE JUST NEED TO BE MORE UNDERSTANDING & NOT SO HARSH ON OTHERS. THE EMPLOYER SHOULD BE KISSING THEIR ASSES , BECAUSE I WOULD HAVE WALKED OUT & SHUT THE STORE DOWN BEFORE I WOULD HAVE RAN A RESTAURANT WITH 2 PEOPLE . THOSE THAT STAYED & DID IT FOR THEM SHOULD BE GETTING A RAISE OR @ LEAST A GIFT CARD IN APPRECIATION FOR THE HARD WORK.
ummm

United States

#37 Aug 12, 2010
where did she go wrote:
What happened to Robin that use to work on at the bypass mcdonalds.
Sticky fingers
micky ds suck ass

Lexington, KY

#38 Aug 12, 2010
ummm wrote:
<quoted text>
Sticky fingers
well there working fast food not building a damm rocket for NASA... all i want is a decent fucking cheese burger why is that so hard to get... think how much McDonald's have made the last 10 years or more... and they cant get employees .. just shows you how the franchise is ran.. i am done with that place i will never ever eat there again and i will do my best to tell others not too.. we need better places to eat to come in anyway..... JUST WATCH SUPERSIZE ME ON NETFLIX AND IM SURE NO ONE WILL WANT TO EAT THERE AGAIN....
JustSayin

Nicholasville, KY

#40 Sep 7, 2012
-Whoever is saying that Mcdonalds is nasty and does all these nasty things to food is flat out lying and I know this for a FACT! For #1 The manager is the one 97% of the time bagging the food, and they can see EVERYTHING that is going on to or with the food from the grill area and a "manager" isn't going to let ANY kinds of those things happen and be okay with it.#2 There is camera's watching the GRILL area as well, Not only do managers have access to these camera's but the owner and higher up manager's do as well, and they wouldn't let anything like that happen either.#3 If Mcdonalds is so nasty and so cold and gross how come is it NON STOP busy?(The 4th busiest Mcdonalds in ky btw the one on the bypass is).#4 Something keeps all the customer's stopping in/coming back nd I dnt think it's the nasty, crappy, cold food! And yes, I am sure they do get food confused but it's the most busiest place to eat in Nicholasville and from what ive heard they are always short of workers. So stop lying and get your facts straight. If what your saying was the case, the place would be shutdown or under total new management which it hasnt been since it opened! You r retarted!
bypass employee

Nicholasville, KY

#41 Sep 15, 2012
I currently work at Mcdonalds on the bypass, all of the thing that ppl are saying DOES NOT HAPPEN(not on day shift anyways) The TEA is NEVER mixed we run out so fast there is no need to mix anything...and of course orders do get messed up...Have u ever been anywhere where they dont. And alot of that is OWNERS/Managers faults....they rush us so much...to get our NUMBERS down that alot of the times...Small things orin some cases the whole order ends ups wrong...So not to get in trouble we do what we are told...and at the end of the day our numbers are down but the customers got screwed...NO its NOT right at all..they are paying for Mcdonalds food they should get they ordered the first time...I agree with all that..BUT all that nasty stuff doesnt happen
melanie

Lexington, KY

#42 Sep 16, 2012
bypass employee wrote:
I currently work at Mcdonalds on the bypass, all of the thing that ppl are saying DOES NOT HAPPEN(not on day shift anyways) The TEA is NEVER mixed we run out so fast there is no need to mix anything...and of course orders do get messed up...Have u ever been anywhere where they dont. And alot of that is OWNERS/Managers faults....they rush us so much...to get our NUMBERS down that alot of the times...Small things orin some cases the whole order ends ups wrong...So not to get in trouble we do what we are told...and at the end of the day our numbers are down but the customers got screwed...NO its NOT right at all..they are paying for Mcdonalds food they should get they ordered the first time...I agree with all that..BUT all that nasty stuff doesnt happen
maybe it happens at the main street mcdonalds.
haha

Chicago, IL

#43 Dec 18, 2012
Definitely doesn't happen know main street.

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