Terry Moore Ford
Posted in the Newton Forum
#1 May 7, 2013
SERVICE BUYER BEWARE
Before having your vehicle serviced here please do your homework on the service departmentís business ethics. Unfortunately I did not do that have paid the price. The part cost is at least double and service charge is criminal. I should have realized this because the garage was empty. After doing my homework, I realized they have no service business because everyone in the area knows the service department is not honest and will over-charge anywhere they can. Even dream up costing that clearly does not make any sense.
This is not your typical complaint. I am only trying to see if my research is correct. There are other postings and the over-all rating is poor. Has anyone else had this experience? If so please spread the word. For an extra $5-$10 in gas you can go to Hickory or Statesville and save $100ís to $1000ís.
#2 May 8, 2013
I am not sure what one you had work done at. But the Conover service department has had complaints since 2011. There is one even filed with the BBB. You might want to contact them. This could help out other folks.
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