Review: Hamm's Paint & Body Shop Inc

Review: Hamm's Paint & Body Shop Inc

Posted in the Newton Grove Forum

RCE

Erwin, NC

#1 Dec 22, 2013
I took my Impala there because the previous body did a poor job of blending the right rear quarter panel and the right rear door (blend problem and halo). He said he could repair the paint and gave me a good price. When I called and checked on my car I couldn't get anyone on the phone...after a few calls and left messages. He later said he had two workers with personal problems and he was there by himself. So, I got the car home and a few days later the car was outside on a beautiful sunny day and noticed, again, there was a blend issue and the paint didn't match. I called and told what was going on and sent some pictures so I wouldn't have to ride so far out to his shop. He agreed there were some matching issues, but did see a blend problem, but I could get a refund or he would correct it. I didn't want a refund, but wanted my car to match. He corrected the areas that didn't match, but there remains a blend issue in the right front door. He said he couldn't see it, but I took it to two other body shops and they saw it clearly. So, now another trip to another body shop for another paint repair. When I asked him about it, he said, "well, this would make the third time to try to match it." Was this an excuse? The quality of work these days is just not there for some shops. I also took my car to a shop in Erwin, NC (first repair)and my car was pushed aside because some insurance work came in, but I wanted to be nice and patient. An estimated one week turned into three...and it wasn't good (the initial blend problem and halo). I know this guy can do the work and do it well as he has completed exceptionally great paint work for me before...but this time was the exception!

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