Review: Beacon Dental PC - Hongli Wan...

Review: Beacon Dental PC - Hongli Wang DDS

Posted in the New Windsor Forum

disappointed

Valley Stream, NY

#1 May 9, 2010
Dr. Hongli Wang is a great dentist she is gentle and skilled at what she does. HOWEVER, the way finances of this office are handled is downright disgraceful. The woman in charge of the billing and appointments “the financial executive” or whatever she calls herself, is rude and antagonistic. She needs to be fired. I've never heard of having to pay for work weeks before its done....even with insurance. They will also charge you one amount and then turn around a week later and tell you that you owe more! This has happened to me several times. I thought I'd give Dr. Wang the benefit of a doubt because she really is such a great dentist but I can not deal with the disrespect and unethical way the business aspect of her office is run anymore. Save your money. GO SOMEWHERE ELSE!!!!
Grateful

United States

#2 Sep 9, 2010
Not sure who the previous post dealt with, or how long ago, but I did not have the same experience. Dr. Wang is indeed the best dentist I have EVER been to. She is gentle, skilled, and very nice. I did not have all the money necessary to complete my treatment and the office made arrangements with me to pay the balance. Eileen, the payment person, worked with me to find a way to get the treatment I needed despite my lack of insurance. I would (and did) recommend the office to everyone I know.
Not Impressed

Newburgh, NY

#3 Apr 1, 2011
The office manager (Eileen) is nasty and distasteful. Office is not extremely clean and doesnt seem to have many patients. Be cautious or go elsewhere.
disappointed

Valley Stream, NY

#4 Jul 15, 2011
Not Impressed wrote:
The office manager (Eileen) is nasty and distasteful. Office is not extremely clean and doesnt seem to have many patients. Be cautious or go elsewhere.
AGREED!!! I didn't want to call her out like that (I am owner of the first post) but she is a disgusting human being. She needs to be educated in customer service. I wouldn't even suggest to be cautious. There are too many other practices out there with wonderful service. I say go elsewhere!
Impressed

Fishkill, NY

#5 Aug 27, 2013
I don't know who Eileen was, but apparently she is long gone from Beacon Dental. My experience with the office staff has been excellent, and Dr. Wang is the best dentist I have ever had. She is caring and she is a perfectionist - she doesn't finish until she is completely satisfied with the result. I don't know how finances were handled a couple of years ago, but they now work out a treatment plan and a patient can either get a discount for paying in advance or pay in installments.
Lack of Trust

Garrison, NY

#6 Jun 30, 2014
Important. Watch this, it applies to Beacon Dental:

http://whotv.com/2013/05/06/getting-drilled-d...

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