Replay Games is horrible...
Posted in the New Hartford Forum
Since: Aug 10
#1 Aug 18, 2010
They give great deals but their organization and customer service is awful. The Xbox 360 they sold me red-ringed so they said they would fix it. After a week of waiting I was told next week, again, next week over and over, finally after a month and a half I talk to the repair guy who said he would call me LAST Saturday, which never happened. Once [if] I get my Xbox 360 back from them, I am cutting off all business with them. It wouldn't be such a big deal if they told me it would take this long from the start. This was not the case, I was told that I would have to wait a MUCH shorter period of time to get my Xbox back. It's no longer about the Xbox, but about business ethics. It's really a shame, Replay Games had so much potential, but ruined it.
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