Review: Global Times
LBel

Stamford, CT

#1 Mar 7, 2013
I recently visited Global Times in the Stamford Town Center and purchased a watch. I have tried to exchange the watch several times and have contacted the owner, Hussain, through an email address (globaltimes4@yahoo.com) which was provided by an employee. After several emails and visits, I have not heard back from the manager/owner to address my concerns.
I purchased a watch from Global Times on December 24. I was fully aware that the product is an imitation name brand watch. Unfortunately, the watch broke two days later due to being exposed to water. After carefully reading the packaging and the engraving which both clearly state, waterproof, I was surprised. When I brought the watch to the location where I purchased it days before, I was told I should have "just known that the waterproof markings on both the packaging and watch were false because I was aware the watch was an imitation."  I stated that without being told that by the sales associate or signage at the store, I would have no way  of knowing that this was the case. I did not ask for a refund but just to exchange the watch. My request was denied and after much complaint was told to contact the owner/manager. 
As stated above, after many attempts my emails have not been returned and the sales associate will not exchange their product. 
POOR CUSTOMER SERVICE AND WASTE OF MONEY!

Tell me when this thread is updated:

Subscribe Now Add to my Tracker

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

New Canaan Discussions

Title Updated Last By Comments
News Police: Fight over 'cockroach' insult leads to ... Mon Robby Rob 2
News Connecticut sees - gay baby boom' Sat Robby Rob 43
Ty Beanie Baby Collectors come here! (May '09) Jan 20 PlushCollector 85
Old Black Gay Republicn Queen seeks same for ga... (Nov '12) Jan 15 Robby Rob 7
Is Brett Saltus still shooting Heroin? (Feb '13) Jan 15 Karma 45
News Bridgeport sees shift in demand for office space Jan 14 America Gentleman... 1
News Westport woman charged after throwing pizza at ... Jan 11 Daniels Conscience 5

New Canaan Jobs

More from around the web

Personal Finance

New Canaan Mortgages