Totino's up and running in Mounds View

Totino's up and running in Mounds View

There are 20 comments on the TwinCities.com story from Apr 3, 2008, titled Totino's up and running in Mounds View. In it, TwinCities.com reports that:

How do they do it? That's what we asked ourselves as we wandered into the big, comfortable dining room at Akita , the new sushi and hibachi restaurant in Woodbury.

Join the discussion below, or Read more at TwinCities.com.

Terry

Saint Paul, MN

#1 Apr 3, 2008
I disagree with the review on Totinos. I am a third generation customer, our family has been coming for years, celebrating occasions or just to get together. We were recently there and we thought the food was great! It even tasted better than the old location. The meat sauce is wonderful and not bland at all. The meatless sauce even has a bite to eat. The homemade ravioli is to die for. The lasagna was cheesy and hot. We enjoyed every bite. The garlic cheese bread has just the right amount of garlic and cheese. The pizza crust was not like cardboard. The portions are huge and the value is great. The service was wonderful and the full bar is a nice feature. We will be coming back for another 57 years!
Tom Minneapolis MN

Maple Grove, MN

#2 Apr 3, 2008
I agree with the Totinos review. I had been a customer of Totinos on Central and knew Jim and Mary well. A few years ago major negative changes were made to their recipes. Our last outing to Central Avenue was a great disappointment for the whole family. The sauces had no taste, meatballs were like rocks, the italian bread was dry and hard, the pizza sauce had no taste and the dough was a piece of cardboard. It was an extremely poor meal. We tried to pass our comments on to the management with no success. We have not been back since. The only way anyone should go to Totinos is if it's a free meal. And expect to be disappointed!!!!!
bob

United States

#3 Apr 3, 2008
Meal was great, service great much better surroundings than ne mpls, great place for a meal.
bob

United States

#4 Apr 3, 2008
Tom Minneapolis MN wrote:
I agree with the Totinos review. I had been a customer of Totinos on Central and knew Jim and Mary well. A few years ago major negative changes were made to their recipes. Our last outing to Central Avenue was a great disappointment for the whole family. The sauces had no taste, meatballs were like rocks, the italian bread was dry and hard, the pizza sauce had no taste and the dough was a piece of cardboard. It was an extremely poor meal. We tried to pass our comments on to the management with no success. We have not been back since. The only way anyone should go to Totinos is if it's a free meal. And expect to be disappointed!!!!!
her name was rose not mary, you must have knew them well
Totinos customer

Saint Paul, MN

#5 Apr 3, 2008
The reviewer was correct about the meatball. Big, hard and totally tasteless. Made me want to gag.

Since: Mar 08

North Burbs, MN

#6 Apr 3, 2008
the meatball has always been solid. there is a reason they have metallic instruments at the tables, I think they're called "fork" and "knife." cut the meatball into little strips or squares, and blend in with the spaghetti. tasty. they don't hack up the sausage if you get that, either, and that sausage does bite back.

try the appetizer pizza, think it's called firecracker, if you need more spice. that stuff'll wake the dead in the first bite, nice smooth finish.

the service last saturday night was just excellent, and the staff was listening to whatever you said.
Kelly Hersom

Minneapolis, MN

#7 Apr 3, 2008
My daughters and ate at Akita in Woodbury. It was great and we loved it..all of it! The sushi was awesome and they really catered to the kids, ages 10 and 11. It was a fun time and we will definately be going back!
mickey

Minneapolis, MN

#8 Apr 4, 2008
Akita was great! My kids loved it and the food was reasonable and tasty!
No Thanks

Saint Paul, MN

#9 Apr 4, 2008
I was not impressed with Totino's when they were on Central. Service was poor. I was there eating near closing time and the dam waitress leaned over my meal to grab some condiment container and did not even say excuse me! There is a reason they went under!!

What good Italian? Go to Punch Neoplitian
satmfs

Onamia, MN

#10 Apr 5, 2008
Totino's on Central was ok, nothing to go out of the way for. I can't imagine how it could be any better or worse because of the move.
Never going there again

Saint Paul, MN

#12 Apr 5, 2008
Akita was TERRIBLE! Waitresses had no idea what they were doing. Spent 3 and a half hours just to get one serving of our "All-You-Can-Eat" dinner.
Took 45 minutes before we even got to make a drink order. They were out of all the Japenese beer. After an hour and a half we finally got to make our food order...2 hours later we finally got asked what we would like to order for food. You can see the trend.
The waitresses were catoring to the people sitting at the bar, primarily because they were bartending versus waiting their tables.
To end it all the lady had no idea what we ordered at the end of the night and had to ask us before she could write up our bill.
This place needs some organization and a manager who seems like he actually cares!!!
shady experience at Akita

Saint Paul, MN

#13 Apr 5, 2008
Terrible time at Akita's! Slow service and all you can eat is not worth it. I had one piece of Salmon sushi and was then told that they had run out. This was during lunchtime. I had to keep asking for sushi over and over before getting any. But no problems getting chicken Teriyaki. It seemed like the servers were getting the sushi orders wrong on purpose. They tried to charge us for soft drinks even though we were told everything on the menu is included in the all you can eat. My advice is to get your sushi somewhere else.
woodbury review

Saint Paul, MN

#14 Apr 5, 2008
WORST SERVICE EVER! INCOMPETENT MANAGEMENT!
Great idea (all you can eat sushi for $21.99) and pretty good food. The wait to get in is out the door and now we know why. Once you order, don’t expect to be able to order again or even get more water. After waiting for 45 min after we ate our first sushi rolls, and being ignored by our waitress, ignored by the busboy, and told by another waitress that she could not help, we finally asked for the manager. The manager gave excuses for the poor service, did not offer to assist in any way other than bringing the check. For over $70.00 for three people we paid, we did not receive more than appetizers and a few rolls. This place is a waste of time and money. The manager even admitted that they are short staffed, but did not offer any compensation or offer to get us the rest of our dinner. In fact, he suggested that we should have reserved the hibachi tables for better service. Nice, since I did not want hibachi. I suspect that he has no management experience and do not recommend anyone in the Woodbury area even bother to try it out. If you must, don’t sit at a table, try the bar. Or better yet, drive into the city for better service and quality.
Totinos and Akita

Minneapolis, MN

#15 Apr 5, 2008
I have been to Totinos new location twice. Much nicer location- no drunks wandering around like the old location. The food was about the same but I will say the staff was friendly and courteous. PS, previous reviewers were correct about that MEATBALL- It's big and awfull. Akita was the worst service and lack of food I've ever experienced. They should be charged with bait and switch tactics as they had every excuse they could think of not to serve lots of the menu items. The service was so bad I wouldn't even go back for FREE!
Akita is Horrible

Cottage Grove, MN

#16 Apr 6, 2008
No quality sushi, that's what you get for an all you can eat, and service is worse than Sushi Tango (and that is bad).

I'm sure it's great for children, but adults with sushi experience - BEWARE.
Thankful didnt get sick

Minneapolis, MN

#17 Apr 12, 2008
Akita's seafood was old, tasted like it had turned as well as they use cheap imitation crab legs and either old and or frozen scallops. The steak tasted more like fish than steak! The building looks beautiful inside and out but that's where the pleasantries end. The host/manager was extremely unfriendly. We'll never go back and we have told our friends of our experience and they aren't going to bother to go. Too many other wonderful choices out there.
Paul

Saint Paul, MN

#18 Jul 6, 2008
I went to Totino's a couple months ago to try their spaghetti. The garlic cheese bread was amazing... but nothing else was, in my opinion... I can make better spaghetti. I'm not saying that their spaghetti was just terrible... but I wouldn't order it again, ever. But next time I make my own spaghetti at home, I will absolutely go there since it's just a few blocks away and order garlic cheese bread for takeout to have with my spaghetti.
Nicole

Portland, OR

#19 Jan 22, 2009
Its not Mary, its Rose Totino. Im sure you knew them so well.
Allan

Saint Paul, MN

#20 Jul 29, 2009
We had gone to the old location 8-10 times over the 10-12 years before they closed, and we only ever had bad food the last time 6-9 months before they closed (but after everyone knew they were closing). I too felt the food was OK, but at an OK price so it was a wash. Just tried the new location tonight, mainly because of a radio spot $50 gift certificates for $25.
Wednesday's special is $1/ravioli, so we had both the meat and cheese ravioli's and a sausage pizza. The pizza is covered with meat, but little cheese or sauce, I'd prefer any of the big 3 delivery options over it (and I consider them to be the middle ground in pizza). My ravioli's on the other hand were very good (even if they had been regularly priced at $10.95 for 6) along with the meatless red sauce. My wife had the alfredo sauce on hers, and while it was still flavorful due to the ravioli, their white sauce could still be better(equivalent to the bottled Ragu's alfredo sauce), though its much improved from when they were at central (where they somehow made it devoid of any flavor) if you ever had it there(it was only around for the last 3-5 years or so, red sauce only when I was in college).
As for not being able to see how a restaurant could be better or worse because of a move, you have no idea how important 1 or 2 managers can be to a restaurant. Ask anyone involved with a chain that has franchise and corporate stores how the two compare in sales and profitability. The corporate stores are never close, because the franchise stores are either started by the good managers from the corp stores or hire away the good managers for more pay because they know that you're not going to get a lot out of the 16-24 year olds who make up most of the staff without a strong manager to guide them. When they're shut down for a year or two in between locations, I'd be shocked if any of the staff, aside from owners and relatives are the same (all restaurants have HUGE turnover numbers anyways, even without a long period of unemployment).
Susi

Wayne, IL

#21 Jul 20, 2011
bob wrote:
<quoted text>her name was rose not mary, you must have knew them well
Mary was Jim's sister who worked with him daily. Rose didn't work at the restaurant.

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