Review: Kret's Garage
Hardly Professional

New Baltimore, MI

#1 Aug 6, 2010
Reported them to the Better Business Bureau, Michigan Department of State Bureau of Information Security & Attorney Generals office. Here is why:

Took my truck to get diagnosed, staff told me they were too busy to please bring it back in 2-3 days. Then they changed their mind and said they would look at it for me but no work could be done on it since they were so busy. I call them back 5 hrs later to find out they went ahead and did work to the vehicle (with "top of the line" parts) without calling me with an estimate or informing me. I asked for price - could not give it to me. Called the next morning - still no price available. Go to pick up the vehicle and they wanted $395.20 for spark plug/wire change.

If they would have called me and told me what was wrong with the truck and how much they wanted to charge - I would have told them NO WAY. I know how to perform that maintenance to my vehicle.
They do not act like an experienced car garage - more like rookies! Experienced car professionals call their customers with a quote and inform them of what needs to be done BEFORE doing the work and expecting the customer to dish out almost $400.00!!!

Tell me when this thread is updated:

Subscribe Now Add to my Tracker

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

New Baltimore Discussions

Title Updated Last By Comments
Looking for Reggie/Reginald Armstead 21 min CityGirl 1
burt radtz hhs class of 2000? 19 hr Sgblair 2
News Hillary Clinton is talking jobs, jobs, jobs a "... Aug '16 Synque 32
Looking for Jerry Renfro Jul '16 Linda Renfro 3
Looking for Jerry Renfro Jul '16 Linda Renfro 3
wwe (Jan '16) Jul '16 Linda Renfro 2
benifit for billy wade (Feb '10) Jul '16 Linda Renfro 2

New Baltimore Jobs

More from around the web

Personal Finance

New Baltimore Mortgages