Tpdb

Franklin, KY

#135 Nov 20, 2011
I recently posted that I had emailed Dr. Arrowsmith and told him I was not paying for my records. Here was his response:
----------
Please fill out the form, send it without a check and I will send your
records. That's all I can do.
Peter N. Arrowsmith, M.D.
----------
Just FYI
Very Upset Nashville Tenn

Hendersonville, TN

#136 Nov 21, 2011
Tpdb wrote:
I recently posted that I had emailed Dr. Arrowsmith and told him I was not paying for my records. Here was his response:
----------
Please fill out the form, send it without a check and I will send your
records. That's all I can do.
Peter N. Arrowsmith, M.D.
----------
Just FYI
Tpdb,

Please keep us posted via this blog as to what happens. This is a total mess!
Upset Pulaski

Franklin, TN

#137 Jan 29, 2012
We have been upset with Arrowsmith since 2004 when he did surgery on my husband. Long story short, never saw a DR?? behave the way he did. When we demanded answers after a year of follow-ups he did not like my husbands "tone" and pulled his phone out to call police. LOL. We did not trust him after that. Would like to see him get what he deserves!! Has anyone contacted a lawyer?? The more we have the better! Please let me know. My husband will always have issues with his eyes thanks to Arrowsmith. We also requested records and are being told we have to pay for them. Thanks to all that can help!
Mamavik

Goodlettsville, TN

#138 Jan 29, 2012
I had surgery in 1985 on my right eye during the time when Radial Keratotomies were all the rage; insurance covered vision repair surgery so I was able to do this-After surgery called MKM My vision went from over 20/400 to about 20/60 in that eye, but it was over a year later when I finally worked up the courage to have the other eye done. Dr A had taken a partner who shamed me into getting contacts instead. I wore them for 3 months only because I didn't have glasses I could see through but it was 3 months of misery (they were gas-permeable hard contacts). After that insurance no longer covered having the surgery and I don't have the money to have Lasik. Now my vision has gotten bad enough that glasses no longer are able to correct me to 20/20 due to the disparity in my eyes (one is over 20/400, the other is ?20/80 -I don't understand the terminology but I can't see close up or at a distance with my right eye due to scar tissue, and I can get close to 20/20 in my left eye with glasses but can't see past the end of my nose without them.LOL I've had drs ask what was done, but don't know what to tell them now that records are inaccessible.
I need to get onboard this and see about getting my records
harleyd95

Spring Hill, TN

#139 Feb 18, 2012
Seems to me there should be a Attorney all over this? Has anyone contacted one? If so please post the name so I can contact him. I hate this for Dr.Arrowsmith. However my eyesight is more important than how good a guy he was. We need to know something here. This whole thing needs some investigation. It sounds to me like we have been totally abandoned here. Its just hard to believe this from what seemed to be such an honerable man? We at least need some sort of explanation.

Since: Dec 11

Nashville, TN

#140 Feb 27, 2012
I too was “ripped off”by Dr. Arrowsmith. I emailed him on Friday stating I wanted my records. He sent me the authorization and in the email stated that I would need to send the $20

I informed him that they are my records and I lost out on my 5 year free checkups when he closed up shop without the courtesy of informing any patients and he would hear from my attorney if I didn’t receive the records.

I received another release which states $0 due. Now I am waiting for the records. We shall see.
Anonymous Nurse

Murfreesboro, TN

#141 Feb 28, 2012
For those newer patients (5 years or less) your records are in his garage at his personal residence. The rest of the records are kept at a facility called Richards and Richards and may have been destroyed. He is only required to keep them for either 7 or 10 years and he didn't pay the bill for storage. I don't know why he would buck any patient about their records, by law you own them. He doesn't have access to any of the computer records, he couldn't pay that bill either and I understand he can't get IT support to retrieve them. At the time he closed he was also under investigation by the state medical board with reps out of Memphis. As the LASIK warranty, it is obviously null and void but another surgeon shouldn't have a problem with measurements. For those of you who had LASIK or RK and need cataract surgery it is very pertinent that you obtain your records if at all possible. This situation was obviously handled very poorly and unprofessionally. Perhaps the medical board could help "push" him to dig a little harder in his garage for your records. Wish everyone luck with this frustrating situation, he also "screwed over" all the good people who were working for him at the time he packed up shop and left.
Satisfied Patient

La Vergne, TN

#142 Mar 13, 2012
Dr. Arrowsmith took care of me (LASIK) in 2006. I have nothing but praise for him as a professional and I'm still very satisfied with the results... working on 6-years now.
Someone I know, also had his LASIK done by Dr. Arrowsmith, just told me that he retired. It may not be accurate information, and it's unfortunate that I wasn't contacted by his office. However, the slander, by some, that's being posted here is wrong... just saying.
atave

Hendersonville, TN

#143 Mar 13, 2012
Satisfied Patient you fit under the old saying " ablind squirrel finds a nut every now and then" know what I mean. Just because he's been successful at times doesn't excuse the times he wasn't or the way he ran out(retired?) on his patients without a word. No matter the circumstances he was in, some how some way there could have been communication and now having the audacity to charge folks for their records(which he can do by law but shouldn't by the character and morals of his profession). I'm sorry but Arrowsmith and the like are part of the problem in this country not just with his patients. I am still willing to hop on board with some sort of group action as one cannot fight the system.

Since: Mar 12

Hendersonville, TN

#144 Mar 14, 2012
Thank you for your message. As points of information for you:

1. Your medical record is by the property of the provider. Your are
entitled to a copy of your record (or a summary at the discretion of the
provider).

2. Note the following TN Laws:

Tenn. Code Ann.§ 63-2-102 (2011)

63-2-102. Costs of reproduction, copying or mailing of records.

(a) The party requesting the patient's records is responsible to the
provider for the reasonable costs of copying and mailing such patient's
records. For other than records involving workers' compensation cases, such
reasonable costs shall not exceed twenty dollars ($20.00) for medical
records five (5) pages or less in length and fifty cents (50cent(s)) per
page for each page copied after the first five (5) pages and the actual cost
of mailing.
Tenn. Code Ann.§ 63-2-102 (2011)

63-2-102. Costs of reproduction, copying or mailing of records.
(e) Payment of such costs may be required by the provider prior to the
records being furnished. Upon payment of the costs described in this
section, the patient or a patient's authorized representative shall have the
right to receive the medical records without delay.

3. According to (a) above, your records of approximately 45 pages could
require a fee of $40.00 plus.

4. With this in mind, you might want to reconsider your demand.

Then, if you still want a copy of your record, you can fill out the attached
Records Release Authorization completely and sign it. Return it along with
your check by US Mail. After I receive the above, I will send your records.

Sincerely,

Peter N. Arrowsmith, M.D.
Satisfied Patient

La Vergne, TN

#145 Mar 16, 2012
...already agreed that I would have liked to know he closed-up shop. It is the right thing to do, and Dr. Arrowsmith should have made sure his patients were contacted appropriately. So, we are in perfect agreement on that point. However, slander is bad... just saying.
If folks have a grievance, contact a lawyer. As for a "group action," I will not be joining. Good luck with your pursuit.
atave wrote:
Satisfied Patient you fit under the old saying " ablind squirrel finds a nut every now and then" know what I mean. Just because he's been successful at times doesn't excuse the times he wasn't or the way he ran out(retired?) on his patients without a word. No matter the circumstances he was in, some how some way there could have been communication and now having the audacity to charge folks for their records(which he can do by law but shouldn't by the character and morals of his profession). I'm sorry but Arrowsmith and the like are part of the problem in this country not just with his patients. I am still willing to hop on board with some sort of group action as one cannot fight the system.

Since: Mar 12

Hendersonville, TN

#146 Mar 16, 2012
Satisfied Patient wrote:
...already agreed that I would have liked to know he closed-up shop. It is the right thing to do, and Dr. Arrowsmith should have made sure his patients were contacted appropriately. So, we are in perfect agreement on that point. However, slander is bad... just saying.
If folks have a grievance, contact a lawyer. As for a "group action," I will not be joining. Good luck with your pursuit.
<q
uoted text>
Thank You sir, I can appreciate and respect your stance. By no means do I wish to slander or hurt anyone in any way, but just trying to promote the "right thing to do" which doesn't always agree with the legal thing to do. Thanks again for your communication on this matter.
Sherry

Nashville, TN

#147 Apr 5, 2012
memaw wrote:
Dr Stewart Schoffner is better, has more experience. Go to him instead.
. You obviously aren't well educated when it comes to what ophthalmologist has more experience ...I worked for dr arrowsmith when LASIK first came to Nashville dr arrowsmith trained dr Schofner and I have been in the operating room with Shofner doing LASIK and I wouldn't let Stewey Schofner operate on my dog
jtw

Florence, AL

#148 May 6, 2012
I was Dr. Arrowsmith's biggest fan. Had RK both eyes in 90's.Went 20/400 range to 20/30 range. Very Happy. Had Lasik 2000 went monovision route. Pleased, read with right eye long distance vision with left eye. Had catarac surgery on right eye mid 2000, got a crystal lens in that eye and see great today. Had catarac surgery on left eye in 2009 and got a Restore lens in that eye. This has not worked out well at all and I have major problems. I have been told by several doctors that a Restore lens should not have been used on an eye that has had so much surgery, i.e.RK, and Lasik. I hear there are doctors that specialize in fixing Lasik problems, but have also ben told that it is real dangerous to try and replace the Restore lens after so long. Does anyone out there have any contacts on doctors that may help me?
Marilyn

Hookstown, PA

#149 May 13, 2012
I too worked for Dr.Arrowsmith years ago. At that time, he was a very meticulous surgeon who had extremely high expections for not only his employees but also himself with regards to his patients' care and the surgeries he performed. I don't know what events have caused the sudden closure of his office. However, I do know that having been in the medical field for 30 years I have seen many doctors have to close their practices suddenly without any notice to patients. Without knowing the facts, which obviously is the case with everyone posting on here, you have no right to judge. Instead, all of you need to be thankful there are still doctors left in practice in today's medical climate. Yes, they make a lot of money. But with all they have to deal with to maintain their practice, I wouldn't be a physician for any amount of money. It is not simply a matter of seeing and treating their patients.
Anthony

Brentwood, TN

#150 May 13, 2012
I suggest you see a very experienced surgeon such as Pilkinton or Shofner or Loden who have performed a lot of surgeries with various types of lenses such as Restor or Crystal lens. There might be something else going on in your eye that can be corrected without any surgery. Explain your situation to them and they might be pretty reasonable as to cost.
Julie J

Murfreesboro, TN

#151 Jun 24, 2012
I had excellent results with Dr. Arrowsmith several years ago. Wore contacts that were -10.75 in each eye and lasik results were 20/20. I just realized he was no longer on business. The situation is odd at best......
Does anyone have the address or email to use to request records??????
Water Skier

Murfreesboro, TN

#152 Jun 27, 2012
I had my terrible vison corrected by Dr. A. about nine years ago and I see perfectly without any correction. I agree with those that say he is a great Dr. As to the people who feel they were mistreated or left hanging, I am sorry for this, but as they say, "That's life". Businesses shut down all the time and his operation was a business. There had to be a very good reason (in his opinion) to clese his doors and only he and his closest associates will know what that was. So, my advise is simply to "Breathe in, breathe out, move on." Yes, I am quoting a Jimmy Buffett song, but after all that is all you can do. Get on with your life. If you had the surgery done, you paid a lot of money. True enough. That also means you COULD afford to pay it, so take responsibility for your own decision and move on!
Unhappy in Nashville

Hendersonville, TN

#153 Jul 6, 2012
Water Skier wrote:
I had my terrible vison corrected by Dr. A. about nine years ago and I see perfectly without any correction. I agree with those that say he is a great Dr. As to the people who feel they were mistreated or left hanging, I am sorry for this, but as they say, "That's life". Businesses shut down all the time and his operation was a business. There had to be a very good reason (in his opinion) to clese his doors and only he and his closest associates will know what that was. So, my advise is simply to "Breathe in, breathe out, move on." Yes, I am quoting a Jimmy Buffett song, but after all that is all you can do. Get on with your life. If you had the surgery done, you paid a lot of money. True enough. That also means you COULD afford to pay it, so take responsibility for your own decision and move on!
Not everyone COULD afford to pay for the surgery (as you put it) and the guaranteed following services........we saved up and paid good hard earned money! Happy yours turned out well and you got what you paid for. As for the rest of us........we were lied to and deceived. Those that do not have all the facts need to just keep their comments to themselves! Just sayin......
Unhappy in Nashville

Hendersonville, TN

#154 Jul 6, 2012
Julie J wrote:
I had excellent results with Dr. Arrowsmith several years ago. Wore contacts that were -10.75 in each eye and lasik results were 20/20. I just realized he was no longer on business. The situation is odd at best......
Does anyone have the address or email to use to request records??????
Sorry to hear about you just now discovering that Dr. A cheated and deceived many people and closed his business. Seems he couldn't pay his bills. If you read back through the postings you can locate a posting by Dr. A or someone representing him. Hopefully this will help you to contact him. Also a nurse that worked for him previously seemed to sum it up for everyone in a posting. Dr.A is supposed to have some records stored in his garage at his home. Others that are older are being held for non-payment on the storage. Hope that is not the case for you. Good Luck!

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