Review: Diamond Motorworks

[m_rohlik]

I think I am part of the reason for the previous negative comment of Nov 15. I bought the car that the reviewer missed out on. The Audi RS6 that I bought from Rami Suliman of Diamond Motorworks is EXCELLENT!! I had been following this car for a few weeks and made a side trip while on business to check out Diamond Motorworks personally. While my eyes were fixed on the Audi in question, I did take notice that the remaining inventory of automobiles seemed to be well maintained and were stored in a somewhat unconventional warehouse rather than a car lot.
I was not able to road test the Audi as it was in the middle of the warehouse but I did start it and run it for quite a while while performing a somewhat complete inspection. The detailing on the car was a 10. I could never clean that car as well as I saw it at Diamond Motorworks. Spotless - Really.
I spoke with Rami at length before putting down a cash deposit. Rami is pretty young but really into cars. Why else would he put up with the used car business.
I caught a flight back from Chicago Midway later that evening and returned home. My trip to Naperville was well worth it. Within two days I wired the money to Rami at DiamondMotorworks. Rami arranged transport for my car to NC. Within a few days the Audi arrived and was delivered at 11:00 pm - in the same condition as I saw it in Naperville.
I made the effort to visit and inspect the Audi before buying. After inspecting it - I was convinced that the car was worth the time, effort and cash.
If your nerves are not up to buying sight unseen - it's a 60 mile round trip from Midway to the garage in Naperville. All dealers - both local and internet cannot hold cars for too long while you arrange financing - especially in this economic climate and especially when they have other interested parties. Yes - I would buy another car from Diamond Motorworks. Period.

[patrick]

This cardealer is the worst I have ever seen.
The make promises that they do not keep!!
Please go buy your car somewhere else, with people you can TRUST.
Everything about this dealer is shabby.
Never said I did not warn you.

[Steve]

Rami Suleiman of Diamond Motorworks - Deception & Dishonesty

It's been almost a year since I had dealings with Rami and was amazed how slimy he was. My original negative reviews (and several others) have somehow been deleted so I'm reposting them now.. My personal OPINION. "Rami Suleiman has no integrity and cannot be trusted."

[Crowan]

Why was my earlier VERY NEGATIVE review deleted?

[Crowan]

Rami Suleiman of Diamond Motorworks cannot be trusted.
Rami Suleiman does not keep his word.

When I chose to do business with Rami Suleiman of Diamond Motorworks, I did so because of all the positive feedback he got on eBay. Unfortunately, my experience was a very negative one. I first got involved with Rami while bidding on an Audi he had listed on eBay. I was the top bidder for this car when the item was delisted for some reason. When I called him to discuss, he said it had been removed for some technical reason.

To make a long story short, we discussed the car and agreed upon a price. Although he preferred to have the money wired immediately, I explained to him that I couldn’t wire it directly from my online savings and would have to transfer it to a checking account. We both understood that this would take 3-4 days and that he would take a credit card deposit to hold the car until Friday of that week. In the meantime, I spent hours of my time transferring money, researching warranty costs, listing my old car for sale, and arranging all else that would be needed for the sale. The entire time Rami acted as if he was holding the car and that, provided that I got him the money by Friday he would sell the car to me.

On the day of the sale, literally hours before I was to go to the bank, I got a pathetic e-mail that the “car has been sold…sorry”. Apparently, someone had bought it that morning. At no point did Rami call me to ask me to hurry the money. At no point did he give me the opportunity to counter bid. He just flat out went back on his word and sold the car to someone else. Even though the car was still on the lot, he wouldn’t cancel the sale because the other buyer was local and he “didn’t want the guy coming in and making a seen.” Essentially, he was OK screwing a remote buyer because I couldn’t complain as much.

Do not trust your business with Rami Suleiman, especially if you are a out of town buyer. If another person sees your car and offers to buy it, Rami will negate your sale.

I didn’t see any negative feedback for him, so I was less cautious than I should have been. Don’t make the same mistake I did.
C.Roberts, San Francisco

[J Reed]

My father bought a BMW Z4 Roadster from Rami last month. The car is awesome - in better condition than Rami represented - flawless, very clean and better than expected. The mileage was exactly as represented. Rami was very professional. The transaction was flawless - everything from deposit to payment and title - everything went smoothly and quickly. Based on this first transaction with Rami, our family will definitely consider doing business with him again. He sold my father an outstanding car in near mint condition for a very reasonable price - we couldn't ask for more.

[Ming]

Imported a BMW X5 4.4 from the States to Canada about a year ago. I bought the car sight unseen and didn't have a third party inspector to inspect the car before purchase. I do recommend buyers to hire an outside inspector, especially if you can't physically check the vehicle yourself. Lucky enough, i picked the right dealer to purchase from as Rami has provided me with exceptional service and a transaction that I could have been screwed over in many ways.
Long story short, I'm lucky to have dealt with Diamond Motorworks and Rami as I got my vehicle just as described and a great deal on it. I hear a lot of horrour stories about people purchasing over the internet and shady dealerships running away with the money, I'm really glad I purchased from Rami and would recommend them to anyone. I'll probably import another vehicle from them within the next year.

[Chris F]

I bought a 2004 G35 Infiniti 6MT which I have had for some 2-3 months now. Rami Kept his word at everything we addressed. I bought the car sight unseen and it was a very nice purchase. We had found a couple things that we were not aware of on the vehicle and Rami quickly and fairly resolved them to my complete satisfaction.

[VIPER]

I bought a 1999 3000GT in Oct 2009. I had only seen pictures of the car on his website. He had me wire a down payment on the car to hold it and I flew up to get the car the next day. Overall I am satisfied with the way things worked out. Just be sure to point out every flaw on the car because hes not very easy on coming down on is prices. Also check for paint jobs on the car. he had the rear bumper sprayed prior to putting it for sale and it was a horrible job. But like I said overall it was a good experience.

[Stephen]

m_rohlik wrote:

I think I am part of the reason for the previous negative comment of Nov 15. I bought the car that the reviewer missed out on. The Audi RS6 that I bought from Rami Suliman of Diamond Motorworks is EXCELLENT!! I had been following this car for a few weeks and made a side trip while on business to check out Diamond Motorworks personally. While my eyes were fixed on the Audi in question, I did take notice that the remaining inventory of automobiles seemed to be well maintained and were stored in a somewhat unconventional warehouse rather than a car lot.
I was not able to road test the Audi as it was in the middle of the warehouse but I did start it and run it for quite a while while performing a somewhat complete inspection. The detailing on the car was a 10. I could never clean that car as well as I saw it at Diamond Motorworks. Spotless - Really.
I spoke with Rami at length before putting down a cash deposit. Rami is pretty young but really into cars. Why else would he put up with the used car business.
I caught a flight back from Chicago Midway later that evening and returned home. My trip to Naperville was well worth it. Within two days I wired the money to Rami at DiamondMotorworks. Rami arranged transport for my car to NC. Within a few days the Audi arrived and was delivered at 11:00 pm - in the same condition as I saw it in Naperville.
I made the effort to visit and inspect the Audi before buying. After inspecting it - I was convinced that the car was worth the time, effort and cash.
If your nerves are not up to buying sight unseen - it's a 60 mile round trip from Midway to the garage in Naperville. All dealers - both local and internet cannot hold cars for too long while you arrange financing - especially in this economic climate and especially when they have other interested parties. Yes - I would buy another car from Diamond Motorworks. Period.

I recieved my 07 Z4 BMW today. It was perfect! As described! Rami even discounted me 100 bucks off the shipping cause that was the true cost at the time. It appears this other guy on this page has an axe to grind and is non specific about his complants. If I were that unhappy with Diamonds performance I would at least give some details or explainations. The complainer probally did loose that Audi cause nobody would lend him the money. He is probally bad mouthing the bank as well. I will shop again at Diamond when I upgrade. Thanks Rami for a mint z4 under trade!!! You guys rock!!