Review: Capitol Plumbing Systems Inc

Review: Capitol Plumbing Systems Inc

Posted in the Naperville Forum

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Dan Ruzcicka

United States

#1 Feb 3, 2009
I had a recommendation for a plumber for my club. The plumber's name is Tom Mitchell and he is the owner of Capitol Plumbing Systems. I had a demo done for the plumbing on the building. I got ripped off on that. The demo was $5000. The demo is where the plumber and his employee pull old pipe out and estimate the entire job of the plumbing for the building-- my Club and the connected rental apartments. Tom and his employee ripped out good piping to run up the cost of the project. I have since had two other plumbers come in and say that the piping that is laying on the ground is still good and should not have been removed. He gutted the pipes but left the pipes there. To reinstall the pipes is going to cost me around $9,000. That is the first complaint: criminal damage to property. The pipes did not need to be removed. Secondly, on October 17, 2008, I administered a check to Capitol Plumbing System for $25,000. The $25,000 was to cover all of the materials for the plumbing job, i.e., for the entire building. Tom Mitchell's estimate for the entire job was over $100,000. After I talked to Tom Mitchell and had given his a check, two other plumbers said that the job should cost between $25,000 and $50,000, with materials included. I immediately phoned Tom Mitchell's assistant and told him not to order the material for the job and that I didn't want to use him. I then found out he had already cashed my check. Tom Mitchell said he would give me my money back, minus a "restocking fee". He told me that he had already ordered the material (how would the plumber know what to order and to order $25,000 worth of materials? I don't even have the blue prints done yet) and that there is a 25% restocking fee. That's 25% of $25,000, which comes to $6,250 for restocking fees. Then Tom Mitchell told me I could avoid the restocking fees if I waited until he finished another job, at which time he would reimburse me my money. No money has been paid back to me, since October of 2008, although I have gotten 101 excuses of why he couldn't pay me my money. The latest excuse Tom Mitchell used was that he was in Michigan and said he would mail me my money- the full $25,000- back to my house. That check never arrived. He claimed to have had the wrong address for me. Tom continued to tell me that the money was coming soon. There has been story after story. Finally, Tom told me that he mailed me a partial refund of $7,000, from his house in Naperville. But that check never arrived. He said he mailed it on Jan 7th. Finally I met up with him and he gave me a check for $7000 from his company's business account, Capitol Plumbing Systems. I attempted to cash the check several times, but each time the bank told me there was not had sufficient funds in the account to cover the check. Writing a bad check and knowing that you don't have the money to cover the check is a criminal offense. Tom Mitchell has committed fraud, deceptive practice, and criminal damage to property. I will see him in court.
Thank you,
Dan Ruzicka
Dan Ruzicka

United States

#2 Feb 3, 2009
Do not use Capitol plumbing systems if you don't want to get ripped off!
To Dan Ruzicka

Westmont, IL

#5 Apr 13, 2009
Who's his supposed assistant? He doesn't even live in Naperville. Good luck that's a lot of money!
To Dan Ruzicka

Westmont, IL

#6 Apr 13, 2009
He's part of the Better Business Bureau, report him.
Where are you Dan

Westmont, IL

#7 Apr 15, 2009
Did you file yet or get your money back?
CONSUMER

Munster, IN

#9 May 8, 2009
BUYER BEWARE OF THIS GUY.
Buyer Beware

United States

#10 May 11, 2009
CONSUMER wrote:
BUYER BEWARE OF THIS GUY.
Which guy? The plumbing guy or Dan?
retraction

Frankfort, IL

#11 May 18, 2009
I found a retraction to this listing on merchant cirle.com under there woodridge address and this is issue was paid in full and it was a misunderstanding and that Tom Mitchell handled the issue personaly .
Ruby McCaskey

Chicago, IL

#12 Oct 7, 2009
Consumer looking a good plumber. Please Please!!! do not hire Capitol Plumbing Systems Inc to do your plumbing job. They are bad news, they are a rip off.In April 2009 I hire them to do a bath, they took my down payment and never did the work. Jean are filled with lies and excuses, our guy had and accident, he sick again.
In July 2009 Jean called and said, well we are going to give you your money back. We mailed the check over a week ago, we are stoping payment and will reissue the check, oh we must have the wrong address. I do hear from them anymore. They are a Rip Off!!
quasimoto

Cleveland, OH

#13 Oct 8, 2009
scumbucket from hell
CONSUMER

Munster, IN

#14 Oct 15, 2009
THERE IS NO RETRACTION IN cirle.com . These people are thieves. They do not care who they hurt or steal from. That's why they have to keep changing the name of their company. I think it would have been better if Scott Mitchell would have taken over from Art than tom mitchell.
Wrong Info

United States

#15 Nov 3, 2009
Tom Mitchell did not take over for Art. Art closed down and Tom just took the name to get business. They have changed names and move multiple times. Good luck, thank the union that keeps them in business.
John O Brien

Carol Stream, IL

#16 Nov 13, 2009
To Dan Ruzicka wrote:
Who's his supposed assistant? He doesn't even live in Naperville. Good luck that's a lot of money!
John S. O'Brien that works out of 621 S. Plainfield Road
John O Brien

Carol Stream, IL

#17 Nov 13, 2009
retraction wrote:
I found a retraction to this listing on merchant cirle.com under there woodridge address and this is issue was paid in full and it was a misunderstanding and that Tom Mitchell handled the issue personaly .
another Scam
John O Brien

Carol Stream, IL

#18 Nov 13, 2009
Buyer Beware wrote:
<quoted text> Which guy? The plumbing guy or Dan?
No it's John S. O'Brien from 621 S. plainfield road
What

United States

#19 Nov 14, 2009
What does this John S. O'Brien have to do with anything?
Local Consumer

Darien, IL

#20 Dec 1, 2009
Does anyone know how to reach Capital Plumbing Systems? As of today, 12/01/09, their Woodridge, IL office number is disconnected. I actually had had a good experience with them back in January when they replaced a shower stall and was going to try to get them back out this January for work in another bathroom. Now I'm reading all this bad press on them.
Smarter than you

Munster, IN

#21 Dec 2, 2009
Well if they would pay their bills and employee's the phone would not get shut off.
L Simpson Chicago IL

United States

#22 Dec 16, 2009
I started dealing with these people in the fall of 2008, when they
called me after IZ put down a $200.00 deposit with Luxury Bath Systems in Chicago Ridge.( I wasn't planning to start the work until a couple of months later, but mny mom ended up having a stroke and that got put on the back burner) Janik was a legitimate business, I was in the store physically twice. Then when I tried to call them to schedule the work, their phone kept going to voice mail and no one was returning my call. I finally called the Chicago Ridge Chamber of Commerce and explained the problem to them. About 5 days later, I get a call from Capitol
Plumbing Systems saying they were "taking over" all of Janiks customers as Janik decided to pull out of the bath remodeling business. A salesman, Ron, came to my house to assess the bathroom and I picked out what I wanted. He asked for a deposit
and I gave him one. When Capitol Plumbing came to remove the old
bathtub, I gave Ron another check towards my balance. For the next four months, they kept moving my date saying the guys were on another job and would not be able to start on the date promised.
A couple of times, I myself had to change to date because my mom went back in the hospital. Finally in June I received a call from
Jane saying they weren't going to be able to do the work atall and she would refund my money-$2,000.00. It took another 6 weeks of
calling them but I finally received the check and deposited in my
moms account. I proceeded to hire someone else to do they work and
ordered another tub from Menards. The next time I went to the bank,
I asked for the balance on my mothers account. When they gave it to me, I knew something was wrong. There was a huge difference in what they had and what I had in her book. Futher researched revealed of course, I was 2,000.00 off.(In dealing with the issues of my now critically ill mother, I hadn't been paying attention to the bank statements). The check they sent me was Chase bank account. Since we had an account at Chase I went to
Chase and they confirmed my worst fears. The account was NSF, and
not only that, it was NSF when they wrote it. I called Jane and
she expressed real amazement that she didn't know the account was closed and that she would issue me another check. I aked her flat
out if there was a problem I needed to know about because I now
had such a bad feeling about the whole thing. I even told her I'd
be willing to work with them if she couldn't send it all back to me at one time, but she assured me there was no problem. That phone call occured the third week of June. To this day, I have not received a check. I involved my attorney, who wrote them a
scathing warning letter- which didn't do squat. Now, I am having
problems with the remodel and the bathroom is being left as it is-
no bathtub and no sink, just a toilet. I dodn't know how these
people are getting away with this, or how they sleep at night. The last time checked, purposely writing someone a check on a closed account is illegal. My mom has been back and forth from
hone, to hospital to rehab to hospital and is unaware of what's
going on. She is in a persistent vegetative state and is not doing well. I had even shared that information with Ron, who took the money, so obviously they don't have a concious. Please all,
keep me in your prayers. I feel terrible for all of you that have
suffered at the hands of these people. I will be going to file a
police report.
Yes File

Wayne, IL

#23 Dec 19, 2009
Filing a police report or suing them seems to be your only option. If they don't seem to care even knowing about your mom, a letter won't change that. People like this disappear all the time, do it soon before you can't find them at all. If it were me, I would file against them for the purposeful bad check as well.

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