Massage Envy -Beware
Posted in the Murrieta Forum
#1 Feb 13, 2014
DO NOT SIGN UP FOR A MEMBERSHIP TO MASSAGE ENVY! I signed up for a membership to the Massage Envy in Menifee after going in for a facial. The girl assured me that I could cancel anytime. When my work required me to travel out of the area I knew I was not going to use the membership enough to make the 54.00 monthly charge worthwhile, I called to cancel. I was told that under no circumstances could I cancel until my 12 month contract was fulfilled. This is a very bad business model and according to the reviews of the Massage Envy Franchise on the internet it is a common problem.
#2 Apr 21, 2014
I had the same experience in Boynton Beach, Fl. Plus, when you try to cancel after your year is up they require 30 days notice or they charge you again.
#3 Apr 23, 2014
I called their corporate office and they cancelled my membership. The thing they don`t get is that they have now lost a customer. If they had cancelled my membership when I called to cancel the first time I probably would have gone back. I can`t believe people put up with this predatory behavior. I would have cancelled my credit card before I allowed them to charge me again.
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