Review: Ingle Automotive
Posted in the Mount Vernon Forum
Since: Oct 07
#1 Sep 14, 2008
I took my car in a few years ago to have the heater repaired, amongst a few other minor repairs. I got my car back and they repaired the minor things but did not repair the heater! And the owner denied we ever asked to have the heater repaired! My father, my mother AND I all told him on several different occasions that the heater was the first and foremost repair to be done. He was completely clueless about what exactly was causing the heater to not work (it was the thermostat, which I had repaired myself a few years prior and decided to take it in because I didn't want to bother with it again). The owner would not honor his repair work (but he sure did take the money!), was dishonest and did not even fix the problem. We had to take it in to a different repair shop to get the work done correctly (so we ended up paying twice for this repair). It was a waste of money and time and would not recommend this shop at all. In fact, go there only if you want to be cheated out of your hard-earned money.
#2 May 4, 2010
I used to take my vehicles there often and had fair service. About 3 years ago I had a lighting problem. One hour later and 320 dollars lighter to find out all he did was replace a fuse. He claimed it was labor. 320 to replace a fuse. I don't know any job that charges 320 an hour. I am still pissed over this....I will never go back and will not send anyone to him.
#3 Jun 4, 2012
Ingle Automotive has a better trained crew than most shops around Mt. Vernon. I think their biggest problem is that they have outgrown their building and lot. They get too much going on and I think that sometimes hurt their level of service. If they added more bays and mechanics, it would probably allow them to be better organized.
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