Smokey mountain wings
hit me

Greenville, SC

#23 Oct 5, 2012
I'm not queer u stupid retard they sat us next to the bathroom and the bathrooms are for one person and u could hear him peeing and he just walked out without washing his hands. U must like ur food tasting like pee but I don't. And I don't care if they scored a 91. But if they where their when I was they would been fining them. Well I know I'm never going back.
common

United States

#24 Oct 5, 2012
The food is good but it cost over $40 bucks for 3 of us to eat there. So I will not go back way pricey!
Anonymous

Morristown, TN

#25 Oct 5, 2012
High prices but they don't pay their waitresses . What I mean is for example if they make $2.13 an hr. and get 6hrs of work that day with $6 in tips do you think they pay them the difference to make minimum wage . Nope they are not. Some one needs to turn these owners in to the labor board or the Tennessee better business bureau. These people are not treating employees fairly.
bohart

White Pine, TN

#26 Oct 5, 2012
Local wrote:
This is the same joker who had knockers on buffalo trail. Another dead end chicken joint. Food sucks as bad as the owners!
Nope it's not. You don't know what your talking about
biscuits and gravy

Rathdrum, ID

#27 Oct 5, 2012
It is public record to see who the buisness license name is in someone should check it out.
bohart

White Pine, TN

#28 Oct 5, 2012
hit me wrote:
I'm not queer u stupid retard they sat us next to the bathroom and the bathrooms are for one person and u could hear him peeing and he just walked out without washing his hands. U must like ur food tasting like pee but I don't. And I don't care if they scored a 91. But if they where their when I was they would been fining them. Well I know I'm never going back.
Are you from Marietta or Townsend? You are a damn liar, no way could you hear pissing in a urnal behind a closed door with a fan running unless your ear was next to his pecker. P.S. the cooks use the bathroom in the rear so you'd have been 20 feet from that door also you lying azzhole
hit me

Morristown, TN

#29 Oct 6, 2012
I'm not lying. I know what I saw. I don't care if u believe me or not I seen it with my on two eyes. I'm never going there again. I heard that smoky Joe's are better and they have all u can eat wings on Wednesdays. And they only charge$ 9,99 better then paying 12,99. For now own I'm going to smoky Joe's
Knows All

Morristown, TN

#30 Oct 6, 2012
Apparently some of you have low standards for food or just don't know good food. I went and the wings were just O.K. But Texas Toast is not a regular piece of light bread. The food is overpriced and the service sux. We also ordered 2 different flavors of wings and they stuck both on the same plate. Hard to tell the difference of hot and mild. Also my wife can't handle the hot but yet the mild had some of the hot on them. Just make the drive to Pigeon Forge and eat at Buffalo Wild Wings.
I like wings

United States

#31 Oct 6, 2012
well I went a few days ago. I ordered the buff chicken sandwich. It was good. the wings do seem a bit overpriced which is why i didn't order them. I'll go for all you can eat wings Wednesdays though. The service well lets just say the waitress we had was a f'n biotch. they need to replace her asap. Other than that, I liked that I could watch the game and bring my own beer.
BritGirl

Morristown, TN

#32 Oct 8, 2012
The new owners name is James Reinhart. And yes, I was told that they had to fire a couple of servers because they were behavng as if they were on drugs and they refuse to tolerate that. So no, not the same owners as the mall East TN Wings or Knockers. And yes they did receieve a 91 on the health inspection. As for beer, their paperwork has been sent in and now they are just waiting on the beer board meeting for the license. Like I said before....give the people a chance, a new restaurant is hard work and yall know it's hard to find decent workers in this town!
Employee

Morristown, TN

#33 Oct 8, 2012
I currently work for Smoky Mountain Wings and Grill. I can tell you all for sure that these owners have NEVER owned a restaurant before. I'll say too that Britgirl is right in what she is saying. They fired a couple servers for drug use because they don't want that kind a reputation. This family works their butts off! No it's not gonna be perfect at first but they will damn sure try to make it that way. You haters don't believe us...go down there and talk to them. They are always there and friendly as I'll get out! If yall wanna talk sh*t there is tons in morristown to talk about. But how about we leave good people alone
satisfied customer

Charlotte, NC

#34 Oct 8, 2012
This is not the same owner as knockers... Not even related. As for their employees everyone... they're going through them like flies, yes they hired a few trashy girls but let me tell y'all something this place will work, they work too hard for it not too. Next time anyone goes get Kaylen, she was my server and the service was fantastic. She is not from morristown so she is not doped up and she works hard. The prices are coming down from what I understand is just working out kinks. Give it some time y'all
Local wrote:
This is the same joker who had knockers on buffalo trail. Another dead end chicken joint. Food sucks as bad as the owners!
Yummy

United States

#35 Oct 8, 2012
M-Town Man wrote:
<quoted text>
OK BritGirl if it's not the same people that was @ the mall what is the new owens name?
Tom moran
gonzo

Charlotte, NC

#38 Oct 8, 2012
Its James Reinhardt tom owned the mall and it was east TN wings not smoky mountain wings
Haha

Columbia, SC

#39 Oct 8, 2012
Not the same owner as the one at the Mall or Knockers. He is a crook. The new owner worked with a friend of mine at Mahle for about thirty years and I'm told he is a very good man. I ate there and everything was great. The food was a little slow coming out, but it's hard to find good workers for kitchen jobs. Our little server did a real good job and apologized about a thousand times for the wait on the food. If she was a pill head I damn sure couldn't tell.
agree

Morristown, TN

#41 Oct 8, 2012
Personally I would never eat there considering the waitress and severs are strung out on pills. I do know them personally and I would not want my server to be serving me with track marks. Its pathetic DRUG TESTING, you already have a terrible name due to your employees. Charlie and Matt they also make a great couple as Ive heard alot of customers have said the same since. You can say they fired someone for suspision well then why are the pill heads still working?
Gone

Morristown, TN

#43 Oct 8, 2012
Charlie Bise got fired and I know this because I was in there eating when she came up there asking the girl manager for her job back. The manager wasn't having it!! So obviously she is fixing the problems as she sees them. Good for her!
OwnersDaughterAn dEmployee

Clover, SC

#44 Oct 8, 2012
My dad James (Bo) Reinhardt owns this restaurant, & I currently work there. Most of the things I've read on here are ridiculous, and it saddens me immensely that people have nothing better to do with their time than try to not only bring people down, but trash a locally owned business that is someone's way of providing for their family.
I will go ahead and say right up front that we weren't adequately prepared for the amount of business we've gotten (& been very thankful for) on some nights, so there were times we were extremely understaffed, causing the food to be fairly slow coming out. Anyone who knows anything about the restaurant industry understands this a common problem in new restaurants. As far as the service goes, it is EXTREMELY hard to find good servers. A handful of my coworkers are very young and inexperienced. Everyone has to start out somewhere, a fact that people seem to forget or be very inconsiderate of. If restaurants fired servers for "sucking" when they first started, there would be no such thing as a good server, because the only way to get better at anything is to keep doing it.
As for us hiring "junkies" and people being fired, we do, unfortunately, live in an area where pill addiction is a serious problem. I would be shocked if you could fully staff a restaurant without unsuspectingly hiring a few addicts. One person was fired due to issues related to drug use, but there have been others let go due to run of the mill food service industry problems. One employee was let go because they caved under the pressure of a busy Friday night. Another had to be fired because, in addition to not being friendly or attentive to tables, it was brought to the attention of the manager by a customer that they had been overcharging people on their bills(presumably to pocket the difference). We don't fire people for "no reason" as someone in a previous comment accused.
OwnersDaughterAn dEmployee

Clover, SC

#45 Oct 8, 2012
In regards to my coworker Matt, if he is on pills, he does a damn good job of hiding it at work. He is friendly, helpful, hardworking, and does all aspects of his job with a great attitude, and he has stellar references from his two previous jobs, both of which he held for over a year (something I think is very impressive for someone who isn't even 20 years old yet.) I feel like it would be very unwise to fire someone who is eager to work and does their job well over nothing more than allegations of drug use made anonymously via a website that is notorious for drama and bad mouthing people.
As far as the prices go, I can agree that some things are a little high. The store from which this one originated was right off of exit 407 (the Sevierville/Gatlinburg exit). That area has a very large tourism industry, and as I'm sure most people know, tourism=higher prices. The prices on our menu are based on what the norm is in that area, and do need to be adjusted to reflect the new location. That is something the owner/managers are aware of and it's already being worked on. Once the menu is revised, some of the higher items will be priced more affordablly. I will say though, that $6.99 for a hand-patted hamburger, a philly cheese steak, or a hand-battered chicken sandwich in addition to a side is a fair price.
Most importantly, I feel like I should make it clear that Tom Moran, the owner of the wing restaurant at the mall, is affiliated with this restaurant only because he owned the menu & name until we purchased them from him. We pay our bills and our employees. Anyone with any doubts about that should speak to our kitchen manager (a former employee of Tom's) who hadn't been payed in full or on time for almost two years until he started working for us. My Dad worked his butt off at Mahle for most of his life. Because of that, he has an immense amount of respect & appreciation for working people & their rights. He is the last person on earth who would not pay someone the money they worked hard to earn.
If you haven't yet tried Smokey Mountain Wings & Grill, I sincerely hope the negative, hateful words of a few cruel, small minded people won't persuade you not to give it a chance:).
OwnersDaughterAn dEmployee

Clover, SC

#46 Oct 8, 2012
My dad James (Bo) Reinhardt owns this restaurant, & I currently work there. Most of the things I've read on here are ridiculous, and it saddens me immensely that people have nothing better to do with their time than try to not only bring people down, but trash a locally owned business that is someone's way of providing for their family.
I will go ahead and say right up front that we weren't adequately prepared for the amount of business we've gotten (& been very thankful for) on some nights, so there were times we were extremely understaffed, causing the food to be fairly slow coming out. Anyone who knows anything about the restaurant industry understands this a common problem in new restaurants. As far as the service goes, it is EXTREMELY hard to find good servers. A handful of my coworkers are very young and inexperienced. Everyone has to start out somewhere, a fact that people seem to forget or be very inconsiderate of. If restaurants fired servers for "sucking" when they first started, there would be no such thing as a good server, because the only way to get better at anything is to keep doing it.
As for us hiring "junkies" and people being fired, we do, unfortunately, live in an area where pill addiction is a serious problem. I would be shocked if you could fully staff a restaurant without unsuspectingly hiring a few addicts. One person was fired due to issues related to drug use, but there have been others let go due to run of the mill food service industry problems. One employee was let go because they caved under the pressure of a busy Friday night. Another had to be fired because, in addition to not being friendly or attentive to tables, it was brought to the attention of the manager by a customer that they had been overcharging people on their bills(presumably to pocket the difference). We don't fire people for "no reason" as someone in a previous comment accused.
In regards to my coworker Matt, if he is on pills, he does a damn good job of hiding it at work. He is friendly, helpful, hardworking, and does all aspects of his job with a great attitude, and he has stellar references from his two previous jobs, both of which he held for over a year (something I think is very impressive for someone who isn't even 20 years old yet.) I feel like it would be very unwise to fire someone who is eager to work and does their job well over nothing more than allegations of drug use made anonymously via a website that is notorious for drama and bad mouthing people.
As far as the prices go, I can agree that some things are a little high. The store from which this one originated was right off of exit 407 (the Sevierville/Gatlinburg exit). That area has a very large tourism industry, and as I'm sure most people know, tourism=higher prices. The prices on our menu are based on what the norm is in that area, and do need to be adjusted to reflect the new location. That is something the owner/managers are aware of and it's already being worked on. Once the menu is revised, some of the higher items will be priced more affordablly. I will say though, that $6.99 for a hand-patted hamburger, a philly cheese steak, or a hand-battered chicken sandwich in addition to a side is a fair price.
Most importantly, I feel like I should make it clear that Tom Moran, the owner of the wing restaurant at the mall, is affiliated with this restaurant only because he owned the menu & name until we purchased them from him. We pay our bills and our employees. Anyone with any doubts about that should speak to our kitchen manager (a former employee of Tom's) who hadn't been payed in full or on time for almost two years until he started working for us. My Dad worked his butt off at Mahle for most of his life. Because of that, he has an immense amount of respect & appreciation for working people & their rights. He is the last person on earth who would not pay someone the money they worked hard to earn.

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