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SNO

Morristown, TN

#1 Feb 8, 2011
What is with the prices going up!? And why is it that when you all have something marked with one price and it rings up as something different you wont honor the lower price?? Why is it that if I ask for a manager I have to wait 20 minutes?? You all have the worst customer service ever!!
ghosttrain

Morristown, TN

#2 Feb 8, 2011
As gas goes up so does the price of all the products.Takes more money to get them to the market.
Urp

United States

#3 Feb 8, 2011
Wal-Mart put all their eggs in the China basket, and now wages and prices are going up in China. Labor shortages in the factories, prices for raw materials. Transportation costs from China have skyrocketed from what I hear, causing many companies to start up production closer to U.S. if not in U.S.

Plus all that you hear about China's currency manipulation, as their money becomes more valuable, prices rise also because of exchange rate. Just in exchange rate alone prices would have risen 20%

As far as customer service, well you pay peanuts you get.....
Urp

United States

#4 Feb 8, 2011
And right after I hit "post" I just remember Wal-Mart in China got fined big time for the same thing, posted prices one thing, go to the register and it's higher and not honoring the posted price.

Not just here, is this their new business practice?
wild thing

White Pine, TN

#5 Feb 8, 2011
wal-mart drove out the small stores by offer cheaper prices. when the small stores shut down walmart then rise it price. the ones running walmart want more and more money. i wish they would go bust myself. they dont pay anything and the higher ups are the ones making all the money

Since: Jan 11

Morristown, TN

#6 Feb 8, 2011
Urp wrote:
And right after I hit "post" I just remember Wal-Mart in China got fined big time for the same thing, posted prices one thing, go to the register and it's higher and not honoring the posted price.

Not just here, is this their new business practice?
Just because it says $1.59 under the oreos does not make them a $1.59 dumbass customers set things down in the wrong spot daily or move tags to try and scam the cashiers.
SNO

Morristown, TN

#7 Feb 8, 2011
If the tag under those damn oreos say oreos $1.59, then I want those damn oreos for $1.59, not whatever random price the register rings up, and I do not want to have to walk back and choose something different because of it. They should honor the posted prices!
stated clearly

Morristown, TN

#8 Feb 8, 2011
...if walmart doesnt have it then you dont need it.....no matter what they wanna charge for it haha
someone

Morristown, TN

#9 Feb 8, 2011
If you dont like Wal-Mart prices or customer service then simple, just dont shop there. There is nothing in Wal-Mart that you can't get somewhere else.
Urp

United States

#10 Feb 8, 2011
This isn't only Wal-Mart, have the same problem with Food City lately. Advertised products, in the printed ad and clearly marked on the store (I CAN friggin' read) ring up at regular price instead of sale price. Happens quite regularly.

Yeah, stuff gets moved, tags get moved, need to check the UPC code on the package vs the shelf tag. Nothing says dumSh*T better than going up and thinking the buck fifty price for doritos was actually for ho hos.
loving kindness

United States

#11 Feb 8, 2011
You ain't gonna find the nice ladie cashiers

Since: Jan 11

Morristown, TN

#12 Feb 8, 2011
Urp wrote:
This isn't only Wal-Mart, have the same problem with Food City lately. Advertised products, in the printed ad and clearly marked on the store (I CAN friggin' read) ring up at regular price instead of sale price. Happens quite regularly.

Yeah, stuff gets moved, tags get moved, need to check the UPC code on the package vs the shelf tag. Nothing says dumSh*T better than going up and thinking the buck fifty price for doritos was actually for ho hos.
I know right lol shoot all these people complain yet the continue to shop there. I bet if walmart closed have these dumb sh!ts would die and not know what to do with them selves lol
hmmm

Morristown, TN

#13 Feb 8, 2011
Have you ever worked retail? Do you know how hard it is? Chances are if you are on here complaining and griping then you have no idea in the world what goes on inside Wal-Mart, Food City or anywhere else for that matter.
observer

United States

#14 Feb 8, 2011
True, things do end up in the wrong places, and that's not always the fault of the store or their employees. Surely you don't expect a store to honor a price on a shelf for an item that wasn't even supposed to be there but was placed there by some other customer. The store employees can't police all the shelves all the time. Problem is, sometimes the stores will fill in empty spaces on the shelves with items that don't belong there just to fill the space, but they don't change the tag or the price. Leads to a lot of confusion. If you're out of something, then let the space stay empty till you get it.
But the real problem is the fact that many stores, WalMart included, do put a price on items that doesn't match the price in the computer. So you think you're paying $1.96, but it scans for $2.46 at the register. And most people, especially if buying a lot of items, don't notice the difference at the time if at all: they may never look at their receipt and realize they were scammed. That's how the stores get away with it. But if you MAKE them honor their advertised or listed price, then they have to change it at the register. You may have to wait for a manager, but don't let them get away with it. If you can't wait, then tell them to keep the item and come back when you have the time. It kills me when people do know they're being suckered and to save time and trouble they just say, "That's okay. Go ahead." It's not okay. It's a form of theft: they're robbing you by telling you 1 thing and charging you another.
Too bad the day of the pricing guns has passed; would save a lot of trouble. Most important thing now is to watch the register screen closely at the checkout and don't let them slip one by you. That's why I prefer the self-service registers.
Bogart

Morristown, TN

#15 Feb 8, 2011
SNO wrote:
What is with the prices going up!? And why is it that when you all have something marked with one price and it rings up as something different you wont honor the lower price?? Why is it that if I ask for a manager I have to wait 20 minutes?? You all have the worst customer service ever!!
actually if you knew anything about marketing and owning a business you would understand exactly what walmart does... late 2008 walmart tried to "clean up" their stores as in less product variety. what they did was they got rid of the name brand items that cost them the most to carry. then raised the prices of the items that were left over that didn't cost as much. that in turn raised their profit. at first it worked because the recession was hurting everyone. when we started climbing out of the recession people realized what really happen and stopped shopping at walmart and started going back to their local groceries to get what they wanted. walmarts last quarter was one of their worse in nearly 15 years. slowly before summer gets here you will see a lowering of the prices and the "name brand" products back to the shelf. so don't get your panties all in a ruffel you'll be able to shop at your local chinese sweat shop store soon enough like you remember it
Bogart

Morristown, TN

#16 Feb 8, 2011
yourstruelyalways wrote:
<quoted text>
Just because it says $1.59 under the oreos does not make them a $1.59 dumbass customers set things down in the wrong spot daily or move tags to try and scam the cashiers.
actually numb nuts if something is tagged a certain price it is false advertisement and a federal offense to charge a higher price on said product.
now if they can prove it was the customer who placed the wrong tag on the merchandise that is stealing. but by law walmart has to honor any price tag on an item doesn't matter if it's 80% off the actual cost.
but since these inbred redneck monkeys do not know the law i say screw em...
missing stock

United States

#17 Feb 8, 2011
why is walmart always out of everything? guaranteed, if I go into the store for twenty items, at least for or five of those are either out if stock or discontinued. it can be something like soda, spaghetti sauce, bags of shredded cheese, you name it and there is a big empty hole in the shelf where three item should be. it's very frustrating and I fail to understand how a store with the manpower and storage/supply power of walmart can ever run out of any common item. seems like a management problem to me.

Since: Jan 11

Morristown, TN

#18 Feb 9, 2011
missing stock wrote:
why is walmart always out of everything? guaranteed, if I go into the store for twenty items, at least for or five of those are either out if stock or discontinued. it can be something like soda, spaghetti sauce, bags of shredded cheese, you name it and there is a big empty hole in the shelf where three item should be. it's very frustrating and I fail to understand how a store with the manpower and storage/supply power of walmart can ever run out of any common item. seems like a management problem to me.
Cuz everyone runs to the store and buys the same things everytime the weather man whispers the word snow like it's the end of the world... again lol. Ido find it funny how everyone scrambles though
walmart sux

United States

#19 Feb 9, 2011
I used to be a walmart person - going there several times a week. I haven't been there now in several months - and I must say it is a relief. I was brainwashed into thinking walmart was cheaper on stuff but they are not. and they employee more parttime employees than anybody in the world, but that just means they don't have to pay insurance and other benefits for their employees. I hate walmart now.....for several reasons I quit going and it was not a choice that I really wanted to make....it was conveient, but I can honestly say I am getting better deals by watching the sales at food city and CVS with the rewards program has some great deals. Walmart is just not a place that actually cares about anything other than making money, i know that is business but you have to at least pretend you care about the customer who is making you all that money

Since: Jan 11

Morristown, TN

#20 Feb 9, 2011
walmart sux wrote:
I used to be a walmart person - going there several times a week. I haven't been there now in several months - and I must say it is a relief. I was brainwashed into thinking walmart was cheaper on stuff but they are not. and they employee more parttime employees than anybody in the world, but that just means they don't have to pay insurance and other benefits for their employees. I hate walmart now.....for several reasons I quit going and it was not a choice that I really wanted to make....it was conveient, but I can honestly say I am getting better deals by watching the sales at food city and CVS with the rewards program has some great deals. Walmart is just not a place that actually cares about anything other than making money, i know that is business but you have to at least pretend you care about the customer who is making you all that money
Parttime do get benefits walmart is one of few that do part time benefits and yes it includes health insurance profit sharing and vacation days

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