East Tennessee Nissan

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FairWarning

Maryville, TN

#1 Nov 4, 2010
Thought I'd warn anyone considering E. TN Nissan away by sharing this story: A young lady I work with goes into look at cars as her lease on her car is coming to it's end. She comes into work the next day with a new Altima. Payment is $550 per month, insurance is over $100 per month. She can't afford it and has buyer's remorse. We (coworkers) look at her papers. E. TN Nissan sells her a car worth $18,500 for $26,500 after add-ons and by financing it for 72 months at a 16.9% interest rate. She immediately returns the car and apologizes for the inconvenience. Explains she got caught up in the excitement (sold) and wishes to return car and reimburse dealer for the trouble. She returns car (day after she 'bought' it) but the dealer won't accept the keys. She goes back that evening with the keys. She had put down $1,000 in cash. John Booker, the General Manager will not speak to her or return her calls. When he finally does he says she's 'obligated' but he can try to find her a less expensive vehicle. At this point she's decided not to buy anything and she's scared to death. They have shown no compassion, have bullied her, threatened her, and refuse to refund her deposit. I can't believe how bad they've treated her and caution anyone considering a car purchase to consider a different dealer. Mr. Booker is dishonest and he runs the place. Scary.
insomnia

Belmont, NC

#2 Nov 4, 2010
They did the same thing to a friend of mine except when she told them she wanted her car back the next day they claimed to have already sold the TRade In. The salesmen are slime balls.
FairWarning wrote:
Thought I'd warn anyone considering E. TN Nissan away by sharing this story: A young lady I work with goes into look at cars as her lease on her car is coming to it's end. She comes into work the next day with a new Altima. Payment is $550 per month, insurance is over $100 per month. She can't afford it and has buyer's remorse. We (coworkers) look at her papers. E. TN Nissan sells her a car worth $18,500 for $26,500 after add-ons and by financing it for 72 months at a 16.9% interest rate. She immediately returns the car and apologizes for the inconvenience. Explains she got caught up in the excitement (sold) and wishes to return car and reimburse dealer for the trouble. She returns car (day after she 'bought' it) but the dealer won't accept the keys. She goes back that evening with the keys. She had put down $1,000 in cash. John Booker, the General Manager will not speak to her or return her calls. When he finally does he says she's 'obligated' but he can try to find her a less expensive vehicle. At this point she's decided not to buy anything and she's scared to death. They have shown no compassion, have bullied her, threatened her, and refuse to refund her deposit. I can't believe how bad they've treated her and caution anyone considering a car purchase to consider a different dealer. Mr. Booker is dishonest and he runs the place. Scary.
snuggie

Kingsport, TN

#3 Nov 4, 2010
If you have lived here for a few years you know not to go to them already. I went in to buy my daughter a new caliber. I had already done the research on the net and had a pretty good idea of fair market value. I offered cash, they did the paperwork. Still went thru the whole credit thing for no reason at all. They came back with a price like 7 grand to high. I laughed and walked out the door. Big Mistake. Once they have your info and paperwork filled out and know you have good credit they will call, email and harrass ya to death. I went in to make a quick simple deal , no B.S. . Didn't want to deal with the whole payment and negotiating thing. They played games, i walked away. They are to stupid to make a deal it seems and stick to it. I said exsplictly how much total including everything i would pay and they still wrote up all kinds of crap trying to get me to sign it. Glad i took the time to read everything first and walk away.
Devil

Mount Juliet, TN

#4 Nov 4, 2010
I have a good story from there also. I had just totaled my car and I found a used Honda Accord on their lot I really wanted to have. My parents were going to help me out. They offered what it was worth on KBB because it had a lot of mileage and after we were already walking out the door then they decided to take a thousand less then what we were offering. I told them forget it and went next door to Morristown Chevrolet and bought my car there.
MAG

United States

#5 Nov 4, 2010
They almost got me also. I found the car I wanted at a price I was willing to pay, and when I went to sign the paperwork it was $3000 more than what they said. When I asked why the price was higher they told me that, they had made a mistake in the price they had told me. When I went to the bank to check on value of the car it was $6000 over priced. They also gave me the run-around about my trade in had already been taken to the auction until I told them I had called a friend, who happened to be a cop. They changed their story real quick and told me my truck was around back and brought me my keys. Never again will I go there, and I warn every one I know not to go there.

Since: Oct 10

Location hidden

#6 Nov 4, 2010
MAG wrote:
They almost got me also. I found the car I wanted at a price I was willing to pay, and when I went to sign the paperwork it was $3000 more than what they said. When I asked why the price was higher they told me that, they had made a mistake in the price they had told me. When I went to the bank to check on value of the car it was $6000 over priced. They also gave me the run-around about my trade in had already been taken to the auction until I told them I had called a friend, who happened to be a cop. They changed their story real quick and told me my truck was around back and brought me my keys. Never again will I go there, and I warn every one I know not to go there.
Same here, they tried to sell my wife a car for 5000 dollars over MSRP and finance it for 13%. After talking with my co-workers, who have lived in the area all their life's, They said that they've been screwing people like this for years. They also buy wrecked car from Canada and have them fixed up there, then shipped down here. They do this because if a car is wrecked in the US it is recorded on the title and will show up on Carfax,if they buy and fix them in Canada they are not required to report it as a wreck, lemon or salvage. So East Tn Nissan is not only screwing you on new cars, They could be selling you an unsafe lemon for cunuck land

“Too Many Musicians”

Since: Aug 10

Not Enough Talent

#7 Nov 4, 2010
The Green Jack-O-Lantern wrote:
<quoted text>
Same here, they tried to sell my wife a car for 5000 dollars over MSRP and finance it for 13%. After talking with my co-workers, who have lived in the area all their life's, They said that they've been screwing people like this for years. They also buy wrecked car from Canada and have them fixed up there, then shipped down here. They do this because if a car is wrecked in the US it is recorded on the title and will show up on Carfax,if they buy and fix them in Canada they are not required to report it as a wreck, lemon or salvage. So East Tn Nissan is not only screwing you on new cars, They could be selling you an unsafe lemon for cunuck land
I bought a car at Nissan & the salesman was a real joke, however it was still my stupidity for trusting them the 2nd time around. Nissan is great for people with good credit, when I bought my SUV my interest rate was 3% so I got a decent deal with financing but if you have poor credit they can get ANYONE TO FINANCE YOU for the right price. They're making Millions selling cars to people down on their luck.
FairWarning

Maryville, TN

#8 Nov 4, 2010
I can't believe the FTC or some other regulatory agency doesn't investigate their business practices. Fraudulent deals are a big part of our country's mortgage and consumer debt mess. How could Mr. Booker sleep at night knowing full well he's doing others harm in order to earn a living? Unbelievable. I say warn everyone you know to STAY AWAY from East Tennessee Nissan! We're posting this story on our BB at work, hope others do the same. Maybe if no one buys they'll go out of business or change their ways.

“Too Many Musicians”

Since: Aug 10

Not Enough Talent

#9 Nov 4, 2010
FairWarning wrote:
I can't believe the FTC or some other regulatory agency doesn't investigate their business practices. Fraudulent deals are a big part of our country's mortgage and consumer debt mess. How could Mr. Booker sleep at night knowing full well he's doing others harm in order to earn a living? Unbelievable. I say warn everyone you know to STAY AWAY from East Tennessee Nissan! We're posting this story on our BB at work, hope others do the same. Maybe if no one buys they'll go out of business or change their ways.
People will buy because if you have poor credit, as a " friend " of mine that worked there for years told me they can finance ANYONE. I mean anyone with a new car at an over-the-top rate along with many other misc. add-on charges to the bottom line. They are very pushy people and as long as people are down on their luck, they will continue to shop at Nissan. Its everyone's choice even though it isn't always the right choice to shop at a price gouging unreputable company.
sure sure

Morristown, TN

#10 Nov 4, 2010
I don't usually trash people or businesses on here, but I've had my share of fun with them. I went in and looked at a new car that was literally marked 12,600 on the window. Went through the process and they said, this will be your payment for five years and it was $318 a month. That comes out to be just over $19,000. I asked them what the interest rate is and the salesman said "We don't know that, yet." so I asked how they knew the payment amount if they didn't know the interest rate and they said "We'll figure that out after you sign." So, I walked out, they followed me into the parking lot continuing to try to sell me a car. I literally closed my door on them, since they wouldn't shut up.

My friend got a car from them and it came with free oil changes. She went in to have her oil changed and they rotated her tires without asking her and charged her $130 to do it. She also signed off on a car (she has bad credit) and the price was $24,000 and she owes $32,000. After a year of payments at around $500 a month she still owed $28000 on it, so her mom wrote a check to pay off the actual balance owed without the interest just to finally bail her out of the debt and let her pay back what the car was worth and not some ridiculous 20 something percent interest rate.

I highly recommend against East Tennessee Nissan. I talked to three crooks that was trying to convince me they didn't know what my interest rate was. Funny thing is I used another car dealership and got a 0% rate on a car that's $18,000...my current payments are less than $300 a month, because my credit score is in the 700s, so bad credit or not, stay away from this place.
sure sure

Morristown, TN

#11 Nov 4, 2010
Oh yeah, I forgot. I was also going to trade in a 2003 model car, blue book value at the time was around $5,000. They offered $500 for the trade in value. The new wheels and rims on it were worth $700. Again, don't trust those liars.
YEP

Morristown, TN

#12 Nov 4, 2010
After I did not sign with them they ran my credit report 17 times without my knowledge in order to "get back at me." 17 inquiries would cause another creditor to deny me any credit thinking I was taking out loans everywhere around town. I guess they couldn't stand the fact that my credit score was over 700 also, and I could buy from anyone I chose to. I had no idea at the time that they prefer to deal with people with bad credit.

Since: Oct 10

Location hidden

#13 Nov 4, 2010
sure sure wrote:
I don't usually trash people or businesses on here, but I've had my share of fun with them. I went in and looked at a new car that was literally marked 12,600 on the window. Went through the process and they said, this will be your payment for five years and it was $318 a month. That comes out to be just over $19,000. I asked them what the interest rate is and the salesman said "We don't know that, yet." so I asked how they knew the payment amount if they didn't know the interest rate and they said "We'll figure that out after you sign." So, I walked out, they followed me into the parking lot continuing to try to sell me a car. I literally closed my door on them, since they wouldn't shut up.
My friend got a car from them and it came with free oil changes. She went in to have her oil changed and they rotated her tires without asking her and charged her $130 to do it. She also signed off on a car (she has bad credit) and the price was $24,000 and she owes $32,000. After a year of payments at around $500 a month she still owed $28000 on it, so her mom wrote a check to pay off the actual balance owed without the interest just to finally bail her out of the debt and let her pay back what the car was worth and not some ridiculous 20 something percent interest rate.
I highly recommend against East Tennessee Nissan. I talked to three crooks that was trying to convince me they didn't know what my interest rate was. Funny thing is I used another car dealership and got a 0% rate on a car that's $18,000...my current payments are less than $300 a month, because my credit score is in the 700s, so bad credit or not, stay away from this place.
And about the oil changes. Yes the oil changes are free, but every time you take it in for the "free" oil change they find some maintenance that needs to be done. If you refuse the maintenance they'll tell you they're going to void your warranty and void your free oil changes. And then they charge you double what other shops would charge you for routine maintenance. C'mon!!! Rotating the tire should not cost 30 bucks.
Old Guy

Oak Ridge, TN

#14 Nov 4, 2010
We use to have a good Nissan dealer here in Morristown when it was Morristown Nissan. Can't remember but the first names of the guys who owned it, Wayne and Buck. Both were good guys and had good salesman. When they sold it to Harry Lane it all went down hill from there. I really don't see how they make it here in Morristown, everyone knows how they do business. Nissan makes a great car but it stinks they have such a looser as a dealer here in Morristow.

Does anyone remember when Morristown Datsun was in the Lakeway Auto building? That was a long time ago. I bought a new 280Z there back in the late 70's.
jeff cappo

United States

#16 Nov 4, 2010
My store puts thousands of dollars in tax money in MOOREASS TOWN so quit your whining about the way I do business.
sure sure

Philadelphia, PA

#17 Nov 4, 2010
The Green Jack-O-Lantern wrote:
<quoted text>
And about the oil changes. Yes the oil changes are free, but every time you take it in for the "free" oil change they find some maintenance that needs to be done. If you refuse the maintenance they'll tell you they're going to void your warranty and void your free oil changes. And then they charge you double what other shops would charge you for routine maintenance. C'mon!!! Rotating the tire should not cost 30 bucks.
You misread buddy. ONE HUNDRED and thirty.

“Too Many Musicians”

Since: Aug 10

Not Enough Talent

#18 Nov 4, 2010
Old Guy wrote:
We use to have a good Nissan dealer here in Morristown when it was Morristown Nissan. Can't remember but the first names of the guys who owned it, Wayne and Buck. Both were good guys and had good salesman. When they sold it to Harry Lane it all went down hill from there. I really don't see how they make it here in Morristown, everyone knows how they do business. Nissan makes a great car but it stinks they have such a looser as a dealer here in Morristow.
Does anyone remember when Morristown Datsun was in the Lakeway Auto building? That was a long time ago. I bought a new 280Z there back in the late 70's.
Ha Ha , I know You !
the banker

Macon, GA

#19 Nov 5, 2010
Pay your bills and your interest will be lower and use a calculater to do simple math
sure sure

Morristown, TN

#20 Nov 5, 2010
the banker wrote:
Pay your bills and your interest will be lower and use a calculater to do simple math
Funny I have no debt in collections, have never been late on a bill and have the best credit someone my age could have and they still tried to screw me, so either quit trolling or quit working at East Tennessee Nissan.
Disgusted

Maryville, TN

#21 Nov 5, 2010
Their predatory business practices will eventually do them in. Short term thinking about the next dollar over what's best for the customer never wins out. Again, DO NOT DO BUSINESS with the CROOKS at EAST TENNESSEE NISSAN! John Booker is running a near-criminal business and should be investigated and shut down. Unsuspecting and vulnerable customers should be guided ethically to what they can afford, not bumped into higher interest rates, sold add-ons and pushed into more car than they need. To suggest as the banker does above that one simply needs to pay their bills on time to qualify for a lower rate is one thing but misses the whole point of this thread. They are crooks. Period.

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