Helping Hands Clinic
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Patient

Hickory, NC

#1 Mar 11, 2013
Is anyone else having problems with getting medications thru Helping Hands Clinic? I have been a patient at the clinic for over a year now since loosing my job. I am thankful for the help I have gotten but I seem to be having trouble getting my medicines since they moved to the hospital. Just curious if I'm the only.
Rejected

Lincolnton, NC

#2 Mar 11, 2013
Helping hands just provide service to whoever they want to, not to all people in need. I got my patient card two years ago, I used just one time. About six months ago I went to try to renew it, and after three trips taking up there all the information asked to provide. They told me I was not quialified to get help due to my ROOMATE was making too much money !!! What the fuck !! My roomate es not my dad , brother or anything else, just a rommate who was helping me out due to my finacial situation, he was just providing me a temporary place to stay ! Lucky the ones who are getting help from that place !
Errrrrrrrrrrrrrr rrrr

Lenoir, NC

#3 Mar 11, 2013
medical providers are complaining about people going to the ER rather than going to the doctor, yet what other resource is there? As for the medication issue, if you can find a physician to write your prescriptions and research on their makers on the web, you might find patient assistance programs that will provide your meds for free. I think that the ones that come from HH are actually from those programs, but they charge a five dollar fee. I was told today that the five dollar fee is now per prescription, not per visit like it used to be.(that was what I was told, idk personally)
wonder

Forest City, NC

#4 Mar 12, 2013
wahts amazing is people who can afford fine cars will go there but to lazy to get insurance .they are deadbeat who are always looking for a handout.that needs to be reported and stop so people who are trying can get the help they need.
wonder

Forest City, NC

#5 Mar 12, 2013
what
Just Saying

Lenoir, NC

#6 Mar 12, 2013
I went for help and they were nice to help me one time with insulin. Then I was told to wait 24 hours to pick up the insulin. The next day I was told it was ready but I still had to wait over 2 hours on something that only needed a label.

Two days later my blood sugar was through the roof and I contacted the insulin makers and they think that either HH or the hospital either let the insulin get to hot or they froze it which makes it worthless. That stuff isn't cheap either.

After the insulin company contacted the hospital and HH on my behalf to replace the insulin (that HH later lost)now I can't get HH to stop calling me trying to help and that is kind but I now have Medicare.
Patient

Hickory, NC

#7 Mar 12, 2013
Well this hole mess with the pharmacy moving to the hospital was suppose to be good thing. First we got a card saying we could pick up every day and now they are telling us only Mon-Fri and we have to come in to get it, can't use the drive up window. I haven't been able to get my nexiumm in 2 months and the other meds they give me just isn't working. It's so crazy everytime you go in there. I don't know whats going on. Just wish they figure it out
seeees

Forest City, NC

#8 Mar 12, 2013
wonder wrote:
wahts amazing is people who can afford fine cars will go there but to lazy to get insurance .they are deadbeat who are always looking for a handout.that needs to be reported and stop so people who are trying can get the help they need.
I agree deadbeats want to own a fancy car but can't afford the meds.That to me is a deadbeat.
Errrrrrrrrrrrrrr rrrr

Lenoir, NC

#9 Mar 12, 2013
Wonder, HHC is very thorough and strict about their guidelines concerning who they will accept and who they won't. If even one item that they request for re-eval is off, there are no services provided until that is rectified.

They were very good to me when I had to utilize their services, and I appreciate what they did.
They operate on limited budget with limited resources and do the best they can do with what they have to do with. I can understand if they are now charging $5 per script-they have to cover the cost of the pharmacy moving into the hospital, and they probably also have to produce funds to pay for their space in the hospital (not sure on that, but just saying it is reasonable to think so).

Our health care system is long past broken. I question if our current method of dealing with illness is even effective. Too much energy and effort is spent on finding pills to treat symptoms instead of dealing with proper diagnosis, effective treatment plans, and patient education. Ultimately, we as consumers are responsible for what we consume, whether we look at that thought literally (diet) or figuratively (what we accept as truth). We are also responsible for how we treat our bodies. Medicine medicates, doctors practice medicine, and sometimes (which seems to be almost by accident) a person gets positive resolution.

All the same, thank you HHC for what you do for this community.
64DollarQuestion

Lenoir, NC

#10 Mar 14, 2013
Patient wrote:
Well this hole mess with the pharmacy moving to the hospital was suppose to be good thing. First we got a card saying we could pick up every day and now they are telling us only Mon-Fri and we have to come in to get it, can't use the drive up window. I haven't been able to get my nexiumm in 2 months and the other meds they give me just isn't working. It's so crazy everytime you go in there. I don't know whats going on. Just wish they figure it out
Are you seriously griping about having to go inside to get your reduced cost medicine? HHC is a great service but hey, if it is not for you, dont use it. If you use it, go by the rules. I've gone to HHC for two years now and appreciate the service. The clinic depends on private donations and drug companies for their support so it is not costing taxpayers anything we patients pay very little for the care we get. I'm grateful.
really

Newland, NC

#11 Mar 14, 2013
64DollarQuestion wrote:
<quoted text>Are you seriously griping about having to go inside to get your reduced cost medicine? HHC is a great service but hey, if it is not for you, dont use it. If you use it, go by the rules. I've gone to HHC for two years now and appreciate the service. The clinic depends on private donations and drug companies for their support so it is not costing taxpayers anything we patients pay very little for the care we get. I'm grateful.
I'm with you.. Seriously, it's free and they complain because it may require an extra step or two . Give me a break. I pay over $500 per month for my health insurance and another $100 on drug co pay and everytime I go to my pharmacy it seems some procedure to filling my prescriptions has changed or has a delay. If you don't like the free HHC then get on the system I'm on, then you have a right to complain.
Patient

Hickory, NC

#12 Mar 19, 2013
Excuse me for asking a question. I just wondered if anyone else was having the same issues that I am having. I wish I could pay for "real" healthcare. I wouldn't wish my situation on any of you. I lost my job over a year ago right before starting to have serious health issues. I have no filed for disability. I am 52 years old and this is the first time in my life that I have been unable to hold down a steady job.

I depend on that medication for survival! I don't have tons of kids so I do not qualify for any other help while waiting on my disability to start. I was not complaining, only asking if others were having issues. I have done without my medicine to the point of being put in the hospital. I hope neither of you ever get down on your luck and have to depend on others for help. It's not a fun place to be. I am grateful for the help that I've gotten from Helping Hands but it seems since they moved to the hospital that the pharmacy is having lots of problems in keeping the medications in stock. I just hope they get things straighten back out before someone elses health is affected.

Feel Ya

Lenoir, NC

#13 Mar 19, 2013
I understand. My husband lost his job after getting getting hurt on the job and they found a loop hole to make it legal. Now we are moving to another state so he can find work.

As for me I AM on disability which I might add doesn't pay crap. Just enough to cover the meds each month and the doctor's bills. So it's got nothing to do with living off the rich man.

Hang in there it took me 2 years and 5 months from the date I applied to get me disability and only took the judge 5 minutes to grant it and 40 minutes to explain why. Now I have $17,000 in unpaid medical bills to catch up on.
Kelli

United States

#14 Mar 20, 2013
My mother is a patient at Helping Hands and I am blessed she was able to get on this program. She does not have medical insurance and between her and my father they do not draw enough to pay for private insurance. It may not be the most "upstanding" doctors office but I thank God daily for this program. They take great care of my mother and I have never heard her complain of getting her medications. Don't judge people its not our job its God job. I wish I was eligible for this program. I make too much money but can't afford private insurance. Just last week I spent $310 dollars on medication and one doctors visit. I thank Helping Hands for being there for my mother and a great program it is.
intheknow

Lenoir, NC

#15 Mar 23, 2013
Rejected wrote:
Helping hands just provide service to whoever they want to, not to all people in need. I got my patient card two years ago, I used just one time. About six months ago I went to try to renew it, and after three trips taking up there all the information asked to provide. They told me I was not quialified to get help due to my ROOMATE was making too much money !!! What the fuck !! My roomate es not my dad , brother or anything else, just a rommate who was helping me out due to my finacial situation, he was just providing me a temporary place to stay ! Lucky the ones who are getting help from that place !
This does not sound like Helping Hands Clinic Lenoir-please call the director.
intheknow

Lenoir, NC

#16 Mar 23, 2013
Kelli wrote:
My mother is a patient at Helping Hands and I am blessed she was able to get on this program. She does not have medical insurance and between her and my father they do not draw enough to pay for private insurance. It may not be the most "upstanding" doctors office but I thank God daily for this program. They take great care of my mother and I have never heard her complain of getting her medications. Don't judge people its not our job its God job. I wish I was eligible for this program. I make too much money but can't afford private insurance. Just last week I spent $310 dollars on medication and one doctors visit. I thank Helping Hands for being there for my mother and a great program it is.
Thank you Kelli, folks don't know how hard their employees work to help people and all they ask for is a $5 donation to help keep the clinic open.
intheknow

Lenoir, NC

#17 Mar 23, 2013
Errrrrrrrrrrrrrrrrrr wrote:
Wonder, HHC is very thorough and strict about their guidelines concerning who they will accept and who they won't. If even one item that they request for re-eval is off, there are no services provided until that is rectified.
They were very good to me when I had to utilize their services, and I appreciate what they did.
They operate on limited budget with limited resources and do the best they can do with what they have to do with. I can understand if they are now charging $5 per script-they have to cover the cost of the pharmacy moving into the hospital, and they probably also have to produce funds to pay for their space in the hospital (not sure on that, but just saying it is reasonable to think so).
Our health care system is long past broken. I question if our current method of dealing with illness is even effective. Too much energy and effort is spent on finding pills to treat symptoms instead of dealing with proper diagnosis, effective treatment plans, and patient education. Ultimately, we as consumers are responsible for what we consume, whether we look at that thought literally (diet) or figuratively (what we accept as truth). We are also responsible for how we treat our bodies. Medicine medicates, doctors practice medicine, and sometimes (which seems to be almost by accident) a person gets positive resolution.
All the same, thank you HHC for what you do for this community.
Helping Hands does not operate with government money. Donations are how the clinic stays open and a small staff along with volunteers work very hard for the patients.
intheknow

Lenoir, NC

#18 Mar 23, 2013
Patient wrote:
Excuse me for asking a question. I just wondered if anyone else was having the same issues that I am having. I wish I could pay for "real" healthcare. I wouldn't wish my situation on any of you. I lost my job over a year ago right before starting to have serious health issues. I have no filed for disability. I am 52 years old and this is the first time in my life that I have been unable to hold down a steady job.
I depend on that medication for survival! I don't have tons of kids so I do not qualify for any other help while waiting on my disability to start. I was not complaining, only asking if others were having issues. I have done without my medicine to the point of being put in the hospital. I hope neither of you ever get down on your luck and have to depend on others for help. It's not a fun place to be. I am grateful for the help that I've gotten from Helping Hands but it seems since they moved to the hospital that the pharmacy is having lots of problems in keeping the medications in stock. I just hope they get things straighten back out before someone elses health is affected.
Rome was not built in a day. It may take some time to get things worked out in the pharmacy. You should call the director of the clinic rather than posting negative comments to this site. Helping Hands works very hard for the people in Caldwell County who do not have insurance. It is my understanding that their small staff fills out an application, so you do not have to, to get your medicine for FREE. Some people are getting hundreds of dollars in medicine for a $5 donation. I can't believe people complain about a place that is providing so much for so little. They moved the pharmacy because patients could only pick up their medicine 2 hours a day and also to keep patients from having to stand in a big line outside the Clinic on a busy street. At least if you have to wait at the hospital it is in a warm or cool lobby.
intheknow

Lenoir, NC

#19 Mar 23, 2013
intheknow wrote:
<quoted text> Helping Hands does not operate with government money. Donations are how the clinic stays open and a small staff along with volunteers work very hard for the patients.
There is never a charge at Helping Hands for medicine or a doctor visit. The staff will ask if you want to make a donation because without donations the clinic would not be open at all.
intheknow

Lenoir, NC

#20 Mar 23, 2013
Just Saying wrote:
I went for help and they were nice to help me one time with insulin. Then I was told to wait 24 hours to pick up the insulin. The next day I was told it was ready but I still had to wait over 2 hours on something that only needed a label.
Two days later my blood sugar was through the roof and I contacted the insulin makers and they think that either HH or the hospital either let the insulin get to hot or they froze it which makes it worthless. That stuff isn't cheap either.
After the insulin company contacted the hospital and HH on my behalf to replace the insulin (that HH later lost)now I can't get HH to stop calling me trying to help and that is kind but I now have Medicare.
So you are complaining because the staff at HH was kind enough to make sure you were okay and could get your medicine? Really?

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