Taco Bell Ordering Strategy

Taco Bell Ordering Strategy

Posted in the Moorestown Forum

Taco Bell

Philadelphia, PA

#1 Jan 17, 2010
She scarffed it down / I asked if she'd like another. She agreed / I decided to order 1 hard shell taco since they have a special on 3 tacos + a drink. I walked up to the manager /tried to place my order, first explaining that we had just bought 1 soft taco / asking if we could just pay the difference for the remaining 2 tacos + drink as part of the 3 taco special.
No brainer right?
Wrong. The server said he couldn't credit the taco just purchased / asked if I'd like to pay for the 3 taco special. I said "NO". Just deduct the purchase price paid from the previous order (I presented a sales receipt)/ he increases the volume of his business.
When he continued to babble about refunding our prior order, I asked for the manager. He then informed me that HE was the manager.
Meanwhile my daughter was trying to hide, or fade into the plastic facade since the line had grown from 2-3 customers to around 10-12.
Finally, taco boy said why not just order deal #3 (3 tacos +drink)/ he'd handle it. I said "OK". I asked how much / he stated $3.99 plus tax =$4.99.
I said "You're wrong" the tax on $4.00 would be about 32 cents. He agrued it was the tax / I owed $4.99. Now the line was around 15-20 patrons.
Frustrated he looked at the line / then barked something out in Spanglish . I asked him how much do I owe (part of the issue was instructing my daugther to DO THE MATH so you know what to expect) and he replied "It's on the house".
The order appeared / there were 3 tacos not 2 as ordered + drink.
My daughter was embarrassed at first but enjoyed another taco, I ate two and the Price Was Right.
Thinking that maybe the Wall Street fiasco might have gone down something like this transaction.

Since: Sep 08

Rochester, NY

#2 Jan 18, 2010
Let see,You order one taco- your daugther ate it-- you think you can go back up than order deal (#3)and have the first taco deducted from the new order? Would'nt that be like me telling my electric company I know I used $200.00 last month,I am going use $300.00 next so just deduct 1/3 off the next bill.(I do have to say you are right about the tax)Then you had the guts to make the people in line wait because you are a idiot? Either you think you are better than everyone else and you are owed everything or you are dumber than a empty can of paint.I sure don't blame your daughther for being embarrassed,she has more common sense than you-- poor kid. BTY: I hope the "free" tacos you bragged about gave you heartburn!
Taco Bell

Philadelphia, PA

#3 Jan 20, 2010
Regardless, you're missing the point:
1. Know what to expect (mathamatically)
2. Managers can INCREASE business if their not idiots..... Be flexible / fair
3. Stand up for your rights (I could have paid the extra dollar....and the message to my daughther is what: give in/ don't do the math because YOU'RE BRAIN HURTS)

Sorry. not on my watch.

“Black Velvet & Tea Roses”

Since: Jan 10

Location hidden

#4 Jan 23, 2010
ditto
Jazzy

Woodbine, NJ

#5 Apr 29, 2012
Is this the one in Delran?
Dennis

Moorestown, NJ

#6 May 2, 2012
Taco Bell wrote:
She scarffed it down / I asked if she'd like another. She agreed / I decided to order 1 hard shell taco since they have a special on 3 tacos + a drink. I walked up to the manager /tried to place my order, first explaining that we had just bought 1 soft taco / asking if we could just pay the difference for the remaining 2 tacos + drink as part of the 3 taco special.
No brainer right?
Wrong. The server said he couldn't credit the taco just purchased / asked if I'd like to pay for the 3 taco special. I said "NO". Just deduct the purchase price paid from the previous order (I presented a sales receipt)/ he increases the volume of his business.
When he continued to babble about refunding our prior order, I asked for the manager. He then informed me that HE was the manager.
Meanwhile my daughter was trying to hide, or fade into the plastic facade since the line had grown from 2-3 customers to around 10-12.
Finally, taco boy said why not just order deal #3 (3 tacos +drink)/ he'd handle it. I said "OK". I asked how much / he stated $3.99 plus tax =$4.99.
I said "You're wrong" the tax on $4.00 would be about 32 cents. He agrued it was the tax / I owed $4.99. Now the line was around 15-20 patrons.
Frustrated he looked at the line / then barked something out in Spanglish . I asked him how much do I owe (part of the issue was instructing my daugther to DO THE MATH so you know what to expect) and he replied "It's on the house".
The order appeared / there were 3 tacos not 2 as ordered + drink.
My daughter was embarrassed at first but enjoyed another taco, I ate two and the Price Was Right.
Thinking that maybe the Wall Street fiasco might have gone down something like this transaction.
Nice move! You must be Jewish to have the balls to pull something like that one LOL. I'd had charged you the difference. Remember Taco Bell like other fast food places are usually staffed by morons who flunked out in math.
Chimera

Ocean City, NJ

#7 Apr 1, 2014
How did this start?

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