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Wetumpka, AL

#1 Aug 15, 2012
The BOSS needs to have a HUGH talk with the help. There are 2 black women at the welcoming desk that are saying things about the people that are coming & going in the hospital...They said that "the hospital would not be getting any money out of THAT ONE"!!! Who are they to judge who will pay & who will not!!! That I was someone "on the system"??? Who are they to judge someone just because they don't dress to the nines or have on make-up??? Well let's set some things straight...1.) I was a visitor, not a patient! 2.) I am NOT nor have I ever been "ON THE SYSTEM"!!! 3.) I am a human just like you are...& I do have ears! I think the hospital needs to clean out trash like them...they are in the wrong profession.
local too

Birmingham, AL

#2 Nov 30, 2012
Instead of posting here why not call the admin of Baptist East? Also, they have comment boxes located in alot of areas of the hospital. I have visited both locations in Montgomery over the years and have found that South is worse than East. However, different ppl have different experiences. If you overheard them discussing patients that is grounds for termination and they should be reported. If I were you I would have written their names down and called admin. They are REQUIRED to wear name badges (even though sometimes they have them turned backwards) I certainly would have asked their names if I couldn't see their badge and would have called admin. I worked at South back in the 80's and early 90's so I am quite aware of the rules and I am telling you especially since the HIPPA Laws went into effect that ANY DISCUSSION of ANY AND ALL PATIENTS in an area/areas that may be overheard is grounds for termination! Sorry you had this experience but you really should report them!!:)

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