Review: Beth & Debs Family Dining

Review: Beth & Debs Family Dining

Posted in the Monson Forum

customer from nearby town

Stafford Springs, CT

#1 Nov 28, 2010
Bad customer service/relations. Waitress was basically not around at all. She was loudly complaining about having to work and then came to us with a fake smile, "and here you go, sweetheart." Sweetheart? Ok, I know waitresses sometimes say this, but usually when the customer has a smile on his/her face. This GIRL was nasty, not attentive, dirty, and foul-mouthed. Do any adults work here??? How come no other employee noticed that we were there twiddling our thumbs for an hour and a half?!
Rose

Palmer, MA

#2 Dec 13, 2010
customer from nearby town wrote:
Bad customer service/relations. Waitress was basically not around at all. She was loudly complaining about having to work and then came to us with a fake smile, "and here you go, sweetheart." Sweetheart? Ok, I know waitresses sometimes say this, but usually when the customer has a smile on his/her face. This GIRL was nasty, not attentive, dirty, and foul-mouthed. Do any adults work here??? How come no other employee noticed that we were there twiddling our thumbs for an hour and a half?!
Hey Stafford Springs -
Maybe you don't know it but that was the weekend the power went off in Monson and surrounding areas and everybody was exhausted, shorthanded and harrassed. I personally had no water pumping for the whole weekend and would have been incredibly glad to get a hot breakfast, even from a tired waitress whose alarm went off hours late. It's a good restaurant and the people are usually very friendly.

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