Merged Qwest customer service likely to suffer, analyst says

Full story: TwinCities.com

CenturyLink's purchase of Qwest Communications, Minnesota's largest phone provider, combines two of the country's worst-ranking telephone-service providers, according to one customer-satisfaction study.

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Abe

United States

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#1
Apr 2, 2011
 

Judged:

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Worse service? That's really hard to imagine!
Einstein

Denver, CO

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#2
Apr 2, 2011
 
Abe wrote:
Worse service? That's really hard to imagine!
Are you being honest, Abe? Living in Arizona you must be used to bad service, especially from your Governess.
digger

Minneapolis, MN

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#3
Apr 3, 2011
 

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Oh sure, listen to a 'professor' from Michigan (how's the economy going in MI these days??), and have him tell us about telecom. There is NO major telecom HQ in Michigan, why this guy is an 'expert', I don't know. There are always glitches in mergers, hopefully this will not be bad for too many people.
Abe

United States

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#4
Apr 3, 2011
 
Einstein wrote:
<quoted text>
Are you being honest, Abe? Living in Arizona you must be used to bad service, especially from your Governess.
It's all relative!
Former Minnesotan

Riverview, FL

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#5
Apr 4, 2011
 
Looks like more people will be looking into voice over Internet protocol (VOIP) services like Vonage & MagicJack for their phone service...or going to a cellphone exclusively & not having any other kind of phone

Last month I ditched Verizon's landline service for MagicJack...goodbye Verizon's lousy service, hello $40/month that I'm not paying them anymore.
jeff

Vancouver, WA

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#6
Apr 14, 2011
 
and the new myqwest.com homepage is terrible, it is exactly like the comcast homepage. and the email service sucks too. now after 20 years I have to find another internet service !!!

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