Review: Accurate Auto Parts

Posted in the Monroe Forum

Wayne

West Monroe, LA

#1 Dec 1, 2012
This place is a joke. I waited 5 months for a part because Que kept assuring me it was on its way. When I finally said to just refund me, Que told me they don't give refunds, just credits. After waiting this long and being without my car and piling up charges for a rental car, the last thing I want is a credit. DO NOT DO BUSINESS WITH THESE PEOPLE. I've asked to talk to the owner but he NEVER returns my calls
Pat

Amherstburg, Canada

#2 Dec 4, 2012
Wayne you are right on with your comments about this place being a joke - they took my money and after 4 weeks of waiting, no returned phone calls, no returned e-mails - I finally got through and Que said whoops we made a mistake we never had the part -$399.99 - now I want a refund - and again no one is returning calls or e-mails. My advise to anyone reading this - STAY AWAY - from this business - they are scam artists - fraudulant, they are theives!!!!!!!!!!
Brad

Monroe, LA

#3 Dec 12, 2012
I bought a a seat and a running board from accurate auto parts. They gave me a great price and told me they would get me the exact color I needed. I guess I should have known better and done my research. I paid $825 for a charcoal grey leather seat and $175 a black textured running board. After about 3 months I finally got the parts. Not only were they the wrong colors but they were for a completely different truck!!! I called the office and time after time I got a voice mail. Finally, after blocking my number, I got que on the phone. She told me I had to arrange my own shipping. Funny thing is it costed my $125 to ship it back but they charged me $285 to ship it to me. So, they stole MORE money from me. After I got Que on the phone again, after another 2 months, I told her to forget the whole thing and refund my money. HER EXACT WORDS.... We don't give refunds just credit.... I couldn't believe she said that to me!!! I finally had to do a charge back and got ALL if my money back. 1 day later, que called me back to complain about me doing the charge back. Funny, I went months with her avoiding me when she had my money, but when I got it back she called immediately. Anyway, stay away from these people. They are scam artists. They take advantage of good people who work hard for their money and they steal it. I hope people do more research than I did
Brad

Monroe, LA

#4 Dec 12, 2012
They're on Facebook if anyone is interested. It's
Accurate auto parts! Written just like that
Pat

Amherstburg, Canada

#5 Dec 13, 2012
Since I posted on Dec 4th this is what I have done:
1. Charge back on my Credit Card
2. Lodged a complaint with BB - there are several complaints most unresolved.
3. Contacted the Monroe Police Department - for fraud.
4. As I am in Canada filed a report with FBI - on line scams.
5. Contacted the City of Monroe License Department that issues the licenses for Business.

Took me some time to do all of this but someone needs to shut these guys down.
Warren

Taylorsville, UT

#6 Dec 20, 2012
I purchased a rear seat for my vehicle for $854.00. When I tried to call and see when the seat was being shipped and to get tracking information, I only got answering machines. I left many messages as well as sent many emails, with no response. I then checked online and saw the many complaints against this company and regretted not googling the company before purchasing this product. Not expecting to receive the product I have purchased I have put in a complaint about the charge with my bank, and I have put in a report with the better business bureau. Normal businesses who are legitimate answer their telephone or return messages. This place is a fraud and a scam. I believe they screen their calls for caller ID. DO NO BUY ANYTHING FROM THEM!

I just hope I can get my money back, I don't work hard to fatten someone else's pockets for nothing in return.
Pat

Amherstburg, Canada

#7 Dec 20, 2012
Warren wrote:
I purchased a rear seat for my vehicle for $854.00. When I tried to call and see when the seat was being shipped and to get tracking information, I only got answering machines. I left many messages as well as sent many emails, with no response. I then checked online and saw the many complaints against this company and regretted not googling the company before purchasing this product. Not expecting to receive the product I have purchased I have put in a complaint about the charge with my bank, and I have put in a report with the better business bureau. Normal businesses who are legitimate answer their telephone or return messages. This place is a fraud and a scam. I believe they screen their calls for caller ID. DO NO BUY ANYTHING FROM THEM!
I just hope I can get my money back, I don't work hard to fatten someone else's pockets for nothing in return.
Warren I had no trouble getting my credit card payment reversed - BBB sent me an e-mail yesterday telling me that Accurate Auto Parts had not replied to their letter concerning my complaint. I have a google alert set up for anything concerning Accurate Auto so everytime I get an alert I also make comments. I agree this company needs to be closed - they are nothing but scam artists - their business is a fraud. I hope you get your money back.

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