Review: RDP Water Systems Plumbing
Posted in the Milford Forum
#1 May 31, 2009
Bob (Philbrick) knows his trade, but he does not finish the job. He did a project for me, did a very good job of the major aspects. He left a small portion of the job "to be done later". And being that it was a small portion, he was paid fully, on time and as billed. But he never finished the last 5% of the job. He was called many times, did not return phone calls. Finally, he promised to come back and finish it. But never did.
If you hire him, pay after the job is 100% done, or you might be disappointed. He knows his stuff, but perhaps does not have enough help or is too busy to the detriment of his clients.
#2 Oct 15, 2017
Let me clarify this critique by saying the commenter was being deliberately misleading. The "unfinished" portion of this job had nothing to do with plumbing or heating. I mistakenly offered to reinstall a small section of wood baseboard trim we removed at the beginning of the job. When the customer was done painting, they were to call me to let me know they were ready for the trim (why they couldn't tack a 3' section of base trim back on themselves, I don't know) Anyway, the return trip kind of fell through the cracks. We normally don't involve ourselves in carpentry, and I was foolish to offer this service, with the intent of saving them the cost and trouble of finding and hiring a handyman to do something so miniscule. Lesson learned. We have been in business for 30 years, and do not cheat people, nor do substandard or shoddy work. Our longevity speaks to this fact by itself.
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