Review: Croom's Rentals
lyndsay

Hubert, NC

#1 Jun 23, 2010
Do not rent from crooms rental. The duplex we rented was in poor shape, bad carpets leaky windows etc. During our stay our front door was broken and I personally repaired it after numerous calls to them to no avail. The owners mower broke our front door window which was never replaced, and charged us for it after we moved. They also charged us 580 dollars in fees for, carpet cleaning, window washing,anfor items which we personally replaced before we moved. IE, air filters, we replaced the old and bought an extra which we left. The stove pans which we bought brand new from lowes to replace and they charged us 75 dollars for...These people are swindlers who decieve their rentersand charge INCREDIBLE amounts for nothing at all. we alos payde 675 a month and as soon as we moved the price went up to 750. NOT WORTH IT! STAY AWAY

Since: Nov 11

Location hidden

#2 Dec 7, 2013
Oh I couldn't agree more! They are the worst! Especially to marines! Two examples: they sent someone over to mow my lawn. I asked him how much they were paying him. He said 40 dollars. They called me and tried to get me to pay 200 for it!!!! They even lied and told me that he charged them 120. Then, two weeks before I was moving out, I had some trash bags and various moving shrapnel in my living room. While I was at work she walked into the house without my permission, and then called my BATTALION SGT MAJOR and told him my house is trashed! What the actual f**k! Who does that! Calling an employer like that is ILLEGAL. Just to be safe, they ended up having me scrub the place , and sent my first sergeant to come completely field day inspected. It was perfect. She checked everything. Two weeks later, I get a bill for over 2000 dollars on top of my deposit they had already kept. The charges were ridiculous. 150 dollars to "wipe down front door". 400 dollars to replace 7 mini blinds. There were only five in the whole house! Good thing that first sgt had checked it! I showed her the bill and she called Ms Croom to tell her she had inspected it herself and that they were going to have to go to court if they planned on taking another cent! Of course they didn't end up doing it because they knew what they were doing was illegal and wrong! Stay the hell away marines. Unless you want your sgt major all up in your business because this bitch takes no issue with staining your career to get a few extra bucks in her grubby little pocket.
BAD PEOPLE STAY AWAY

Jacksonville, NC

#3 May 2, 2014
RUN....DO NOT RENT FROM THESE PEOPLE . The Croom s are in business to #$%$ YOU OVER and take your hard earned money, period. Hopefully you were smart enough to google this before you gave them ANY I REPEAT ANY MONEY$$$$. I gave them 650 security deposit to hold the property on the 15 under the illusion that a VERBAL AGREEMENT was made with the owner JUDY CROOM and that on the first of the next month the full rent of 650 was due and I would get the keys to the property. 2 DAYS later I received a phone call telling me JUDY CROOM forgot about that VERBAL AGREEMENT i was told and I owed 281 for the rent owed. I did not mention that from the 16 (the day after I signed the lease( the lease did not have months on it ONLY DATES, I did not notice that because I was in a rush))to the first of the next month I was in the field. When I arrived at the Croom Rental office on the first, I was told to pick up the keys I owed 650 ( current months rent ) PLUS 325 for the half a months rent I WAS NOT IN POSSESSION OF THE KEYS NOR RESIDED IN THE RESIDENTS. Long story long, Sheriffs, me threatening to take them to court, I received my security deposit back the next day only due to the CROOM S being afraid of there name showing up on a court document showing how they were taking advantage of hard working people in this town. MY SUGGESTION IS NOT TO RENT FROM THE CROOM RENTAL COMPANY, 170 CROOM LN Jacksonville NC 28546. BEWARE
lovenc28546

Mountain View, CA

#4 Feb 22, 2015
BAD PEOPLE STAY AWAY wrote:
RUN....DO NOT RENT FROM THESE PEOPLE . The Croom s are in business to #$%$ YOU OVER and take your hard earned money, period. Hopefully you were smart enough to google this before you gave them ANY I REPEAT ANY MONEY$$$$. I gave them 650 security deposit to hold the property on the 15 under the illusion that a VERBAL AGREEMENT was made with the owner JUDY CROOM and that on the first of the next month the full rent of 650 was due and I would get the keys to the property. 2 DAYS later I received a phone call telling me JUDY CROOM forgot about that VERBAL AGREEMENT i was told and I owed 281 for the rent owed. I did not mention that from the 16 (the day after I signed the lease( the lease did not have months on it ONLY DATES, I did not notice that because I was in a rush))to the first of the next month I was in the field. When I arrived at the Croom Rental office on the first, I was told to pick up the keys I owed 650 ( current months rent ) PLUS 325 for the half a months rent I WAS NOT IN POSSESSION OF THE KEYS NOR RESIDED IN THE RESIDENTS. Long story long, Sheriffs, me threatening to take them to court, I received my security deposit back the next day only due to the CROOM S being afraid of there name showing up on a court document showing how they were taking advantage of hard working people in this town. MY SUGGESTION IS NOT TO RENT FROM THE CROOM RENTAL COMPANY, 170 CROOM LN Jacksonville NC 28546. BEWARE
They stole my deposit Mrs Croon will say God send you to me. She's a crook!!!!!!
medichick

Pineville, NC

#5 Aug 17, 2015
Wish we had researched before moving in. They are slum lords. Save yourself the money, and headache of dealing with these people. They won't fix anything and swindle you big time.
Croom Rental Sucks

Chicago, IL

#6 Jun 11, 2016
They are only looking to take your money and call you back asking for more after you've left. They come up with excuses about why you owe them. They told me that I just need to clean up and that there wasn't any departing checklist which they lied about because I soon received the checklist they used after I left. They are full of greed. The owners are pretty old. Would things change once they die ? I would go to the graveside and spit on it. Stupid crook I mean croom family. They don't like the US Marines and go to the command if you say no to anything they tell you.
Same duplex

United States

#7 Oct 3, 2016
lyndsay wrote:
Do not rent from crooms rental. The duplex we rented was in poor shape, bad carpets leaky windows etc. During our stay our front door was broken and I personally repaired it after numerous calls to them to no avail. The owners mower broke our front door window which was never replaced, and charged us for it after we moved. They also charged us 580 dollars in fees for, carpet cleaning, window washing,anfor items which we personally replaced before we moved. IE, air filters, we replaced the old and bought an extra which we left. The stove pans which we bought brand new from lowes to replace and they charged us 75 dollars for...These people are swindlers who decieve their rentersand charge INCREDIBLE amounts for nothing at all. we alos payde 675 a month and as soon as we moved the price went up to 750. NOT WORTH IT! STAY AWAY
We paid $750 for 2 years. That price is ridiculous for that tiny kitchen and Living room. The back window was not working properly when I moved in in 2011.
smhumphries

United States

#8 Jan 28, 2017
I agree with all of these comments. I was taken advantage of by the Crooms. A few months prior to moving out they asked if I wanted to schedule window replacements since they were going to upgrade the duplex. I said to wait until I moved out. Needless to say, they sure did wait. And then they charged me $100 per window for a cleaning charge.....even though they replaced all of those windows. Another issue is that they wouldn't take electronic payment OR personal checks. It had to be cash or certified funds. That is all well and good, but I was single and traveling constantly for work. Having to overnight cashier's checks to them to may my rent payment was absurd but they wouldn't have it any other way. Separately, Judy Croom claimed that I had a pet in the duplex. Of course I did not BECAUSE I was single and traveling all the time. Even if I did, the only way she would have been able to prove so is by illegally entering the duplex without permission. I did absolutely nothing wrong to those people, paid my rent on time every time, kept to myself, and was very polite the entire year and change I lived there. If I had time and energy I would have fought them on the security deposit but I did not so of course the local yokuls win on this one. Hell, I even called them in the middle of the night when I noticed that someone had vandalized their main office building because that is just the kind of person that I am.

My advice.....NOBODY needs to rent from Croom Rentals. Its been over 7 years since that and it still stays fresh in my mind of how poorly I was treated.

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