Review: Tobacco Shoppe
Posted in the Midland Forum
#1 Jan 7, 2011
BEWARE! I believe in buying from Michigan based companies, especially in support of local businesses, because I'm a store owner myself and want to help the Michigan economy. But proprietors like this make me want to rethink my philosophy. I was going on a diet, so I went in The Tobacco Shoppe(the Midland Circle business) to purchase a digital scale. I asked the female owner to show me scales that had a large tray. She produced one, and I purchased it. I took it home, and the scale didn't work. I tried new batteries, but it appeared to be the on button. I took it back the very next day with receipt, and the same lady refused to offer me a refund. She looked at it and immediately said it was the on button malfunction. I really think she knew that before she sold it to me. She said to return it to the manufacturer. Well unfortunately this is cheap merchandise from China. The box says 5 year warranty on it, but it has no business name, no warranty info in the package, and all it says is "made in china" on it. All that was in the box was the scale itself. This woman knew that, but she didn't care. She intentionally sold me shoddy merchandise. Would I get treated this way at Walmart, Meijer, or Kmart, or for that matter 99% of any other store? You can't even do that on ebay. Who doesn't refund after 1 day with receipt? I can't afford to throw away $40, and I made the purchase with cash, so I can't go back on my credit card. I left that store telling her that as a business owner myself, one unhappy customer will tell many others and hurt her business, and I would certainly be doing just that. She just looked at me and said "oh well". This mom and pop store deserves to be out of business, but they can't blame big box stores for it.
#2 Jan 8, 2011
I think you should make a complaint with the city of midland.. and the better buisness beauru against her and the buisness... and also check the laws on returns.. I think that she just might have to give you your money back..,, and lets organize a picket line and stand in front of her store . all you need is a right to assemble form and you can get those at the court house....
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