Review: El Pollo Regio
jessica aguilar

Dallas, TX

#1 Mar 10, 2013
I DO NOT RECOMEND THIS RESTARUANT I LOVE THE FOOD BUT THEY HAVE BAD SERVICE THE MANAGER ThAT HAS SHORT HAIR AND IS SHORT IS ALWAYS SITTING THEIR WATCHING NOVELAS I WAITED 30MIN FOR MY FOOD AND IT WAS COLD THE MANAGER HAD A BAD ATTITUDE N IT WAS ROOD I COMPLAINT BECAUSE MY FOOD WAS COLD N TASTED HORRABLE!!! I PAY FOR MY FOOD I EXPECT IT TO BE FRESH AND WARM!!!! THEN SHE TOLD ME TO GO HOME AND COOK AFTER I LEFT!!!! I'm NOT COMING BACK THATS WHY THEY PAY THE MANAGERS TO DO THEIR JOB NOT TO SIT AND WATCH NOVELAS!!!!
Jerry Glz

Fort Worth, TX

#2 Jan 10, 2014
I love their food but, the service they give in the mesquite regio sucks most of the employees are rude to customers and they take forever to get your order ready last time they took more than 35 min. just to make the carne asada combo. I complaint about it and they told me they could of get my money back so that I can go and eat somewhere else I been with my family to most of these Pollo Regio's restaurants' and honestly the one in Mesquite location its the worst I wouldn't recommend it at all.
Jerry Glz

Fort Worth, TX

#3 Jan 10, 2014
jessica aguilar wrote:
I DO NOT RECOMEND THIS RESTARUANT I LOVE THE FOOD BUT THEY HAVE BAD SERVICE THE MANAGER ThAT HAS SHORT HAIR AND IS SHORT IS ALWAYS SITTING THEIR WATCHING NOVELAS I WAITED 30MIN FOR MY FOOD AND IT WAS COLD THE MANAGER HAD A BAD ATTITUDE N IT WAS ROOD I COMPLAINT BECAUSE MY FOOD WAS COLD N TASTED HORRABLE!!! I PAY FOR MY FOOD I EXPECT IT TO BE FRESH AND WARM!!!! THEN SHE TOLD ME TO GO HOME AND COOK AFTER I LEFT!!!! I'm NOT COMING BACK THATS WHY THEY PAY THE MANAGERS TO DO THEIR JOB NOT TO SIT AND WATCH NOVELAS!!!!
I agree with U.

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