Gas rates likely to rise for Mesilla, Hatch
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#1 Sep 26, 2011
When they took over, they mis-entered the meter reading. After 3 office visits, and 1 technician visit, they changed the meter reading, but neglected to issue a credit. Then, they threatened to cut off my gas if I didn't pay the inflated bill. A complaint to the PRC is next on my agenda.
People need to be careful and check their actual meter reading with what the bill says. And if a mistake is made, make sure they refund your money. It has taken me 4 months to get my overcharge fixed, and its still not fixed.
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