Review: Animal Hospital-Long Island - Jaipal Rana DVM

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petlover

Brooklyn, NY

#1 Jul 14, 2009
This vet almost killed my dog. He is greedy, incompetent, and a liar. If you care about the well being of your pet stay away from this thief.
nypetlover

East Hampton, NY

#3 Feb 24, 2010
marie wrote:
<quoted text> You are crazy this vet is the best that i have gone too and i have 3 akitas, and 3 cat all that this dr has seen. He is a very caring doctor to all animals, he will not put any animal asleep because a client dont want their animal no more. Once again He is the best, caring Vet I have every been too. Hes the best. regarding you animal, your animal was with you, you didnt take care of your animal, if you did you wouldnt have had to take your pet to the Vet!
Dear Marie,
I disagree with you. First of all, owners who take their pet to the vet do so because they care about the animal, not because they were somehow negligent. My experience with Dr. Rana is the reason I wrote what I did. He performed an unauthorized procedure on my pet when it was in for boarding, just so he could charge me for it, that is the reason I consider him to be greedy. He ended up botching the operation, that's why I call him incompetent. After 1 week, while we were still away, he took my pet and admitted him in another hospital to try to cover up his mistakes, that's why I call him a liar. I have the documents and pictures to back up everything I'm saying. I have also heard complaints from others about Dr. Jaipal Rana of Woodbury Road Veterinary Hospital located in Plainview NY. Dr Jaipal Rana DVM also owns Animal Hospital of Long Island in Hempstead NY. I would strongly caution all pet owners to avoid both of these places, for the safety and well being of your pets. I will admit that I was very vocal in my first review. The reason for that was because my whole family and I had gone through a very difficult time while my pet was fighting for his life. Through the grace of God he made it through but not without permanent injuries. Nevertheless, we love him unconditionally. As I'm sure most pet owners would agree, they are a member of the family. The sad thing is that all of this was totally unnecessary. It was caused completely and solely because of greed, incompetence, and deceit on the part of Dr. Jaipal Rana.
michelle

East Hampton, NY

#4 Feb 28, 2010
i stongly disagree with nypetlover.
I have been to this vet multiple times and every single procedure he has done has been for the welfare of my pet. Both of my dogs owe their lives to him. He is very under priced, so anyone complaining about that should check out some other practices. He is the least greedy vet i have ever met, and has never charged me or anyone i know for the sole reason of making money. Many times, he performs procedures for free just for the welfare of my dogs. nypetlover: what did he do, charge you for dentistry? its a shame you couldn't take care of your dogs teeth in the first place. Or wait, was it a heartworm test? stool sample? all of these are necessary and your pet obviously wasn't up to date on these procedures. I strongly recommend Dr. Rana to anyone looking for high quality vet care for their pet at an extremely reasonable price.
Marie

Port Jefferson Station, NY

#5 Mar 1, 2010
In response to your reply NYpetLover, I agree with Michelle, As you know i have many animals, Dr Rana SAVED one of my dogs, his neck was cut by a Chicken Wire Fence, Without Dr. Rana I would not have my dog, he has also done many other procedures on my other Akitas, and my cats. He is the most caring, considerate Vet that I have been too, To me it is just the money that is your Issue! I feel he would not have done the procedure if your DOG didnt need it. Believe me why would he pick your dog out - out of many dogs that he boards? You dog must have been sick in the first place. Why dont you take care of your dog. I think you are cruel to even Board Your dog - especially since you love your dog so much. Well I totally disagree with you NYPETLOVER you are the Greedy one!
nypetlover

East Hampton, NY

#6 Mar 5, 2010
Marie wrote:
In response to your reply NYpetLover, I agree with Michelle, As you know i have many animals, Dr Rana SAVED one of my dogs, his neck was cut by a Chicken Wire Fence, Without Dr. Rana I would not have my dog, he has also done many other procedures on my other Akitas, and my cats. He is the most caring, considerate Vet that I have been too, To me it is just the money that is your Issue! I feel he would not have done the procedure if your DOG didnt need it. Believe me why would he pick your dog out - out of many dogs that he boards? You dog must have been sick in the first place. Why dont you take care of your dog. I think you are cruel to even Board Your dog - especially since you love your dog so much. Well I totally disagree with you NYPETLOVER you are the Greedy one!
Well Marie,
I do agree with you on one thing. Ever since the horrible experience we had with Dr. Rana, I no longer board either of my dogs. I have a pet sitter that comes to the house. She was recommended by one of the caring staff members at the other hospital that saved my dogs life. You know, the other one that Dr. Rana had taken my dog to after accidently cutting his rectum and letting him suffer for a week in a cage and almost die, that one. I'm also glad your dog is ok after almost dying after getting his neck cut by a chicken wire fence. I'm not going to do what you did in your first comments and somehow blame you or hold you responsible for that occurring. I don't think you're a bad pet owner because your animals have had so many procedures done. But at the same time I cannot overlook and keep silent about Dr. Rana and his unprofessional and unqualified treatment of pets. Pet owners should always get a second opinion if a vet suggests procedures that seem unnecessary. Don't always presume they have the pets best interest at heart. Sometimes it is just about making money. Hey, you know what taxes run these days on a multi-million dollar house in Muttontown. Our pets depend on us to look out for them.
nypetlover

East Hampton, NY

#7 Mar 5, 2010
Michele,
I'm curious why you would think that my dog was not up to date on his treatments. In fact he was. If you would like I would gladly show you his records from the day he was born. Doctor Rana in his own records has admitted that he accidently punctured my dogís rectum when he was doing his unauthorized procedure. He then kept my dog for 1 week in his place giving sub standard care, all the while feces was entering his body through doctor Rana's cut. When my dog was very close to death, Dr Rana took him to a larger more qualified veterinary hospital nearby. Mind you this was all happening while my family and I were away on vacation. When we got back we find our pet in the other hospital. l. My dog was in that hospital for 2 weeks. My wife and I took turns staying in the hospital with our dog 7 days a week 24 hours a day. I took off from work for the whole time. Through the grace of God and the caring compassionate doctors and staff of this wonderful place, and my wife and I staying by his side the whole time, my dog made it through. We were charged and paid $10,000 in bills from this hospital. It was worth every penny, I would have paid double. I'm sorry but there is no way around it. Dr. Rana is incompetent, greedy, and a liar. I don't want anyone else to suffer the same fate as what my pet and family have gone through. I have a moral obligation to inform others of what has happened so that they will safeguard their pets.
I find it quite curious that you and Marie are quick to personally attack me and presume that I somehow was neglectful of my dog. That is the farthest from the truth. I would gladly be willing to meet you both and explain further and show you proof to back up what I'm saying. Michelle, Dr. Rana is far from providing high quality health care. For instance, pets that are boarded there are left unattended for long periods of time during the week and through most of the weekend. Whenever one calls the office the call is forwarded to Dr. Rana's cell phone or the office managerís cell phone. So even though it seems like someone is in the office in fact theyíre not. Also the boarding facilities have actually become quite dangerous. Most of the new cages are all located in the basement. What would happen in case of a fire? Especially since no is around most of the time. You see Dr. Rana also owns a clinic in Hempstead, so he's splitting his time between the two places. There was one Monday e when I was told the office would be open till 6 P.M, I got there at 5:30 to pick my dogs only to find the place locked up. When I called the office Dr. Rana answered and said he was on his way. Later I found out he was coming from his home nearby in Muttontown. So if I had not come to pick up my dogs no one would have attended to any of the animals being boarded throughout the whole night. Closer examination of the facilities will also make it clear that it is very sub standard.
Maybe you had a positive experience Michelle, but I had a horrible experience. Should parents take their children to a pediatrician who does an ok job sometimes but almost kills babies at other times, due to incompetence? Please don't take that chance with your beloved petsí life. Beware of Dr. Jaipal Rana of Woodbury Road Veterinary Hospital located in Plainview NY. Dr Jaipal Rana DVM also owns Animal Hospital of Long Island in Hempstead NY. I would strongly caution all pet owners to avoid both of these places.

Since: Jan 10

Location hidden

#8 Mar 6, 2010
I took my 2 cats to be spayed and neutered at the Long Island Animal Hospital in Hempstead and found the vet to be caring and I have to agree with Michelle that he is underpriced, so he definitely is not greedy. However, after reading Petlover's horrible story I am having second thoughts about ever bringing them back. One thing that I was concerned with was that the office manager said that he would be their until about midnight and then the cats would be their all by themselves. I was not comfortable knowing that my cats would be coming out of anesthesia all alone. Suppose something went wrong who would be there? Nobody! Thank you
nypetlover

East Hampton, NY

#9 Mar 7, 2010
AuntKitty wrote:
I took my 2 cats to be spayed and neutered at the Long Island Animal Hospital in Hempstead and found the vet to be caring and I have to agree with Michelle that he is underpriced, so he definitely is not greedy. However, after reading Petlover's horrible story I am having second thoughts about ever bringing them back. One thing that I was concerned with was that the office manager said that he would be their until about midnight and then the cats would be their all by themselves. I was not comfortable knowing that my cats would be coming out of anesthesia all alone. Suppose something went wrong who would be there? Nobody! Thank you
AuntKitty,
Thank you for sharing your story and not making this personal. I will agree with you that the reason I went to Dr. Rana's facility in Plainview was because it was close by and his boarding was lower priced than the previous place. The other place did offer 24/7 staffing though. I do not want to make a blanket statement that Dr. Rana is greedy all the time. But he certainly was in this one instance with my dog which resulted in tragic consequences.
You make a great point about not wanting to leave your cats alone in a place after surgery. I wonder if someone is actually at the Hempstead facility till midnight. I find that hard to beleive because of my experience with boarding at Plainview. There were many times when I was told someone would be at the office till a certain time. If I got there early, during the week or weekend, I would find the place empty and dark. When I would call the phone number someone would answer then drive up a few minutes later. When calls are forwarded to a cell phone it's hard to know when someone is actually at the facility caring for your pets or are they left unattended for long periods of time.
Marie

Port Jefferson Station, NY

#10 Mar 8, 2010
NYpetlover, you never mentioned what type of surgery your dog had in the first place. Sounds like some stomache surgery? I also would like to say that my niece worked in a vets office in Rosyln and the dogs and cats that were there were also left alone, as when we go to the store or work our animals are left alone. As far as leaving them after surgery that is not the truth, the doctor and assistants are at your animals side until they are out of anesthesia and they are wide awake and doing good. Most of the staff members take turns checking on all the animals, even on holidays! As for Dr Rana I understand both office managers live very close to the office and when an animal needs caring they are there tending to your animals needs. NY you mention about the vet not being there when you call there are two doctors at his office if you didnt know. I saw the other one about a month or so ago, A female doctor. As far as Dr Rana answering the phone, he treats no one different, I think it is great to be able to speak to the Vet instead of going through the receptionist. Most of the time when you have a problem you call to speak to the doctor, you must admit to that at least. My niece quit her job because she had to drive from plainview to rosyln to be at the office 4 am in the morning. Sometimes freak accidents happen, and im so sorry it happened to your dog. Many people never look at the good side of another - Look at how many lives all the vets save. Your dog is alive and that is what counts.
Marie

Port Jefferson Station, NY

#11 Mar 8, 2010
Forgot another when you have an emergency Dr Rana will always see your animal, as he did with mine! He is just one call away, another great thing about this Doctor. Believe me i have been to many, and yes many are money hungry. I have put all my trust in this doctor, and I know he will always take care of my pets.
nypetlover

Bronx, NY

#12 Mar 8, 2010
Marie,
Dr. Jaipal Rana of Woodbury Road Veterinary Hospital is currently under investigation by N.Y. State. As such I don't want to go into more details at this time. I do want to respond to some of your points. I understand that pets are sometimes left alone at home. But at Dr. Rana's they are left alone for 12 to 16 hours during the night and weekends. I live nearby and pass by his place during errands and it's always dark and empty. Also, what is even more troubling to me is that pets who are there because their sick or had a procedure done are also left alone for long periods of time. AuntKitty's cats are a perfect example as was my dog. He was in that cage suffering and slowly dying as he was being poisoned by his own feces. Dr. Rana made a notation that he accidently cut my dog's rectum, so he knew full well the critical situation my dog was in. Yet they let him go 1 week, under their supervision, then in a panic took him to another hospital. No owner should risk their pets life in a place like this.
I agree with your point that vets have saved many lives. The vet at the other hospital performed a miracle by saving my dogs life. I cannot thank her enough. She worked diligently for 2 weeks before my dog began to turn the corner. So I'm not saying all vets are bad. Most are wonderful capable people. Dr. Jaipal Rana is incompetent, untrustworthy, and deceitful. I will gladly meet you anyplace anytime to show you personally all the proof and pictures that I have.
Just to clarify, I have only dealt with Dr. Rana at his Plainview facility, and there were no other vets there. I don't know about the Hempstead hospital. Thank you Marie for not personally attacking me on you last comments. There are points we can agree on and others that we disagree, but I would like to have a civil discussion with you. After all, my pet and I are victims of Dr. Rana. I have no personal animosity towards you.
pet advocate

Bethpage, NY

#13 Mar 8, 2010
I am sure that as with any other professionals you are as good as you are until you make a terrible error. Some of us are in careers where we have the luxury of making a mistake and it not causing death or significant pain. Doctors and veterinarians are held at a higher standard because they have to be. We cannot trust our pets who are members of our family to someone who doesn't take his job to heart. I understand that doctors and vets are human and mistakes happen, I mean they are not God. BUT, when you make a mistake and you know it was negligence you are supposed to support the family to whom you have done this to, you are supposed to apologize because that is what we all need to hear. Dr. Rana, and I use doctor very loosely, injured my dog thru an unauthorized surgery and when I decided I would spend whatever it took to save him at a specialty clinic, Dr. Rana insisited on talking to me. Let me be very clear to all those who think they know this man, these were his words "You should ask the surgeon what kind of life your dog would have and from what I can see he should be put down!!!!!". Would a caring vet that some of you write about suggest something like this??????? I couldn't believe my ears. It is clear to me now, if my dog died it would be so much easier for him to say this happens. Well, listen everyone, my baby survived and sure I suffer inconveniences daily because of his permanent injury but he is fine, he is alive, he has aged but he is as loving as ever!!! All you pet lovers out there know we do anything to keep our babies alive.

There is a saying and it goes like this "you get what you pay for". Be forewarned!!!

I have no agenda here other than to warn all of you who check the comments on Rana that you should be very very careful with a man like this. He is not to be trusted!
michelle

Bronx, NY

#14 Mar 14, 2010
okay nypetlover.
first of all my family is very good family friends with Dr. Rana. Multimillion doller house in muttontown is fathest from the truth, considering we've been there many times. He owns a VERY modest home, far from extravagant. Also, it is absurd to assume that someone lives at the hospital with the animals at all times. However, he moved closer to this hospital especially to be available to his clients should they need him. The entire staff lives within a 5 minute drive and are always within reach. And while it is true that he splits his time between two hospitals, when he is not available he staff is working at the hospital. They take excellent care of the animals and are with them from 9 am until 5. And then another staff personnel comes at 7 to clean and feed the animals. Call forwarding is a precautionary step that he has taken so he can be reached at any hour. OBVIOUSLY, there's nothing wrong with that. You cannot expect a vet to eat sleep and live at his office. I can personally say that he has come to the office at 11 pm in case of an emergency for my dog. I ve never seen this facility unattended for a long period of time; at the very most, just for the night. Please get your facts straight before you attack such a high quality facility.

Auntkitty,- Dr. Rana always puts the animals first. He and staff make sure that someone is always available when the animal is coming out of anesthesia. I ve always seen them put extra padding in the cages so the animals are comfortable as they wake up.

nypetlover: i find it obnoxious that you found the need to post the same review at so many websites for dr. rana's office. please keep your highly biased comments to yourself, because he has a strong clientele with many people, including me, that have such high praise for him.
michelle

Bronx, NY

#15 Mar 14, 2010
NYpetlover: i dont know if you seem to understand this, but if there was a cut in the rectum, feces would naturally enter the would. the rectum is where feces are found. you can't expect a doctor to magically rid the dog of all feces in its body. and my friend works at the hospital, and it is a lie that it is empty on weekends. They are busiest on weekends, and leave for maybe an hour or two from 4-6, but they are at the hospital from 6-8 at the very least. what more could you want. and i agree with marie, there are two doctors are BOTH practices. I have met her myself.
michelle

Bronx, NY

#16 Mar 14, 2010
petadvocate: sometimes it is better to put an animal out of its misery. No one can foresee the future as to whether the animal will come out of its misery, but the fact that a vet is willing to say that it may just be better to put the dog down without suffering it a sign of compassion. If he were "greedy, incompetent, and deceitful," he would have continued to try to swindle people for money, which he clearly hasn't.
marie

Port Jefferson Station, NY

#17 Mar 19, 2010
Read all your readings all over and it seems you really are the greedy one! You mention how much you paid, and you mentioned a State Case, you didnt want to put your pet out of his/her misery did you, you wanted to run a bill up, so you could sue! You live in Syosset sure your taxes arent cheap. Wow petlover you are the greedy one, and what goes around comes right back remember that. You are the lowest type of human i have ever seen, and would never meet you with all the cruel comments you have written. Michelle i believe what you wrote about putting the dog to rest, because I did have a cat that needed to be put to sleep, I for one would never put any animal through any pain whatsoever!!!! Not like Petlover - Nor would anyone i know of. Im sure the feces was backed up for a long time. Dr Rana being the type of vet he is tried to alleviate all the feces backed up in this dog, it was probably too far gone, with owners like this for them to even realize it is such a shame. Wonder if they even called to see how their dog was doing while they were away for weeks. Wow that is so caring of these people not even to call. I borded my 2 dogs once and I called everyday to see how they were doing. You just want money, you dont care about your dog do you? Well I pray you lose the case because I feel the vet did what anyone would expect, think your dog could have died with all that feces backed up in him, would have broke through the intestines dont you think. Maybe the vet saw your dog wasnt having bowel movements? Did you think of that? Maybe you just borded your dog cause you knew it was sick? Well hope you are happy, because you only know inside your heart what the truth is. Its not your dog - you are money hungry - I would never have a case against any doctor whether it be a MD, surgeon, vet, chiropractor, podiatrist - you dont care about humans and their lives - petlover.
michelle

Bronx, NY

#18 Mar 20, 2010
hahahA YOU TELL 'EM MARIE!
nypetlover

Bronx, NY

#19 Mar 26, 2010
Dear Marie and Michelle,

You say that an animal that is suffering should be put to sleep. I agree with you, that is the humane thing to do. But in this particular case It was Dr. Rana who caused the suffering of my dog. It was not an act of nature, or God, or an accident. Due to the heroic efforts of another vet, my dog was saved from the near death condition Dr. Rana had put him in. I'm referring to the negligent care Dr. Rana provided after incompetently cutting his rectum. Today my dog is healthy, happy, and a vibrant part of our family. Except for his incontinence, caused by Dr. Rana's cut, he is perfect otherwise. Now imagine if we had put him to sleep as Dr. Rana had wanted. This is another example of why every pet owner in Long Island should stay away from Dr. Jaipal Rana of Woodbury Road Veterinary Hospital located in Plainview NY. Dr Jaipal Rana DVM also owns Animal Hospital of Long Island in Hempstead NY. I beg you please do not put the lives of your loved one's in harmís way. I don't want the suffering my pet and family have gone through for nothing.
michelle

Bronx, NY

#20 Mar 31, 2010
alright if you've had bad experiences you can stay away...but you're really not in any position to tell others where there should and shouldn't go...let people decide for themselves..and stop spamming every review website with your opinion. glad your dogs fine, but you should really just deal with things like an adult and drop it. its quite puerile to belabor the unnecessary.

and above you never said that the doctor wished to put your dog to sleep, but in your last comment you did. so clearly, you're "pet advocate" and "nypetlover"

really?
nypetlover

East Hampton, NY

#21 Mar 31, 2010
Michelle,

I am dealing with this as an adult. I'm expressing my opinions in a civil manner on a web site where people discuss their experiences, good or bad. If I were not being an adult I would have taken the law into my own hands. No one has the right to hurt a member of one's family and walk away scot free. Do you know what the law is in this state? When a vet hurts or kills a pet through either incompetence, malpractice or greed there really is nothing one can do about it. They do not face criminal liability for their actions because they are regulated by the Department of Education. They don't face civil liability because pets are considered property in N.Y. State. Which means you can go to a vet and they can charge you $2000 for a procedure. If they negligently kill your pet and take them to court they only have to pay the market value of your pet. So if you got your pet from a shelter then the Vet would have to pay you $50. This is the only profession in the country where they have no consequences for their actions. They can have their cake and eat it too. This lack of criminal or civil liability leads many unscrupulous veterinarians to perform unnecessary procedures, overcharge clients, and deliver sub-standard care. Their claims that making them liable will lead to higher costs for pet owners, due to higher malpractice insurance and more tests is a scare tactic. Malpractice insurance for veterinarians for the whole year averages $350. Veterinarians already charge as much as possible and perform tests whether needed or not depending on how much money they want to make. They play on the pet owners love, attachment, and bond for their pets. They insist we pay thousands toward the care of our babies when their sick. But if the vet makes a mistake and we take them to court then their highly valued patient becomes a worthless piece of property. They can't have it both ways, but they do. My pet, family and I are victims of this kind of abuse. Like most people I was also ignorant of how the system works. Now you want me to keep quiet and go away and behave. Women in the 1910's were told to keep quiet and behave. African Americans in the 1960's were told to keep quiet and behave. What Womenís rights and Civil rights were before, now the struggle is for animal rights. I'm not saying pets should be given equal value as humans. I am saying that they hold a higher place then given by our laws and some of our veterinarians.

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