Don't Rent a Car With Existing Damage

Don't Rent a Car With Existing Damage

There are 1 comment on the story from Mar 24, 2012, titled Don't Rent a Car With Existing Damage. In it, reports that:

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Hacienda Heights, CA

#1 Mar 27, 2012
My son rented a car from Enterprise which he had done many times in the past. This time when he returned it, the person inspecting the return found some damage on the rear left quarter panel in front of the tire. The report read that there was a scrape, well they said it shouldn't cost too much more than $100 so he opted to pay instead of paying the $500 deductable as would most people. Well they deducted just under the $500 deductable amount and said they had to repair the roof post the quarter panel above the wheel well area and removal of parts to get to the reapir and repaint.The body shop receipt stated that it was an insurance job. Amazing how the paper work upon return states one damage but the vehicle has multiple repairs...Isn't that insurance frad?
They said the person accepting the return does not have the authority to give any type of estimate which I can understand but this is how he made a choice to pay instead of allowing it to go to the insurance deductable. I wonder how much more work would have been done if he filled out the paper work for insurance.

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