Review: Dustys Appliance And Repairs

Posted in the Melbourne Forum

Bigwally

Bradenton, FL

#1 Nov 26, 2012
Buyer beware. This business has the worst customer service I have ever had to deal with. Do not waste time or money with this company.
Wally

Sanford, FL

#2 Jan 9, 2013
Don't buy anything from Dustys Appliances and repair in Melbourne because he buys junk machines from the junk yard and cleans anaints them and then tells you they're refurbished when they are just junk.
Buyer beware and check out BBB where Dusty has a F- rating.
Eric

Cedar Rapids, IA

#3 Apr 18, 2013
Dusty's Appliance Repair is the biggest waste of money & time I have spent the last 3 months. I bought a high efficiency washer from them the middle of January and the person who deliverd it, didn't run a whole cycle to make sure washer worked. When I tried doing an actual load of laundry, found the wather was broken. Took them 3 weeks to get me a loaner washer and pick the broken one up. NOW it has been another 2 months and I am TRYING to get my original washer back, and have been told each of the last 3 days that it would be deliverd the NEXT day. I stopped by the "store" on my lunch break today, owner not there and the people who are there, don't know where my washer is.
InWestVirginia

Milton, WV

#4 Aug 24, 2013
Dusty Mcalister-you should be ashamed of yourself for pretending to be a business owner. I'm ashamed for you. You make me, an actual business owner,look bad. Perhaps you just like to entertain yourself by creating problems where none previously existed. Or, maybe you just don't understand the common courtesies expected of you, honesty, for example. It may be time for a refresher course. So, here's some advice: If you sold a product already-say so. If you don't want to sell something-dont list it on ebay and don't accept a deposit. Easy, huh? If there is a problem, answer your phone, return calls. Address the problem. Communicate!! You may not have heard this word before, but its called CUSTOMER SERVICE. Google it..you might learn something. It would save everyone involved lots of unnecessary trouble. As an added note, I advise you to evaluate your strengths and weaknesses and decide if a customer-oriented business is the appropriate place for you.
sharron

Melbourne, FL

#5 May 21, 2014
now this is funny
not but one of you are from florida but you all act like you have done so much business here lol

but my self has done a lot of business with dusty's appliance's and he and his workers have always been so nice and helpful to me and my family i called to have my dryer fixed and wanted him to come out and he told me what it was to save me money instead of making $50 off me so that is not a rip off he is a good guy but hey you can't please everyone i have been going to dusty's for 7 yrs and as my family and if something did happen he was always there and his wife they have been in business for a long time so i guess if people would take the time to write a good review he would have a lot more then 4

and p.s wally you wrote 2 reviews like no one would notice if you changed the city lol nice
ted

Melbourne, FL

#6 May 21, 2014
yes sharron i my self have been to dustys a lot and everytime the prices have been fair and i have never had a problem dusty you are a good guy and your wife is just a sweet heart she has always helped me or answered any questions i have called for you have been in business for over 6 yrs keep doing what your doing because it's working
tina

Melbourne, FL

#7 May 27, 2014
i bought a washer and a stove a couple months back and i have to say i am very happy when i got home and went to plug my stove in it was the wrong plug i called dusty and he came out here and changed it for me that was the 1 and only problem i have had and he made it right the nicest guy in melbourne thanks dusty's appliance's
home owner

Ocala, FL

#8 Thursday Mar 12
Do NOT waist your time or money. ........huge disappointment. .........after they have taken your hard earned money they offer no customer service or stand behind their warranty.

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