Sikeston, MO

#1 Jul 19, 2010
Why are some dentist so deceptive in their practices? They give you a estimate that they know is incomplete or just wrong and then double or triple the cost while you are there.

Sherwood, AR

#2 Jul 30, 2010
I would HIGHLY advise not going to any dentist in Maumelle. Tracey Windham in LR is great and will work out a payment plan with you. Austin Family Dentistry would not file with insurance so we stopped going there.

Sikeston, MO

#3 Jul 31, 2010
Dr Smith even went as far as give a written estimate then telling me that the material used for the filling haddn't been approved by insurance for years, yet he continues to use it for estimate purposes. The bill was 3 times the estimate. I paid twice the estimate and now he wants to sue me for the balance. What a crook.
lightning bug

Maumelle, AR

#4 Aug 2, 2010
I went to Dr Smith a couple years ago and will not go back. He talks way too much and is too rough when he works on you. During the time I went there he always had a different nurse working with him.

Sikeston, MO

#5 Aug 3, 2010
I went to another Dentist in town and they told me how much it would be to get a filling. It was more money than I had so I went to Dr Smith and He gave me a written estimate. It was more in my budget and I told him why I chose him. Then I get this huge bill. So much for shopping around.

Sherwood, AR

#6 Oct 28, 2010
I no longer use Smith or Austin in Maumelle. I have 2 insurances and Austin Family Dentistry wanted me to pay in full for a crown and then they would reimburse me once my dental insurance paid. Smith's office would not file with my primary, Delta Dental, b/c he did not like their fee schedule and tried to convince me to let them file only with my secondary. Ymm, can you say insurance fraud??? I turned his office over to Dustin McDaniel and the Arkansas Insurance COmmission.

Cabot, AR

#7 Nov 19, 2010
Smith's office is currently some digging into the reason. Interesting stuff!

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