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anon

Ithaca, NY

#1 Jul 5, 2011
I am so sick of these people. the woman who answers the phone hates me because i've talked to the manager 5 times now for several things and is always changing the price of the fair on me, she even tried to charge me 10 bucks to go form the mall to middle of town, when it's only 3.50.

the cab drivers... so sick of them smoking and letting other passengers smoke. IT'S ILLEGAL TO SMOKE IN CABS IN NEW YORK STATE! i'll spell it out for you... I. L. L. E. G. A. L. meaning against the fucking law. recently i asked to speak to the manager (mike) the woman who answers the calls says "i am the manager" no you're not!
on top of it all.. they are constantly late, not by 5 or 10 minutes either... i called just the other day they showed up 30 minutes late... b4 that i set a TIME CALL for 10 am.. they showed up at 10:45. i would ensue legal actions here mainly for the smoking in the cab but i know with their shitty reviews and performances they wouldnt pay any legal fees nor even show up to court.
Sanity

Saranac Lake, NY

#2 Jul 6, 2011
There's another taxi company in town, perhaps you should use their services if you are so unhappy.
taxi cab user

Ithaca, NY

#3 Jul 6, 2011
I use and recommend Massena Transport...they have lowered their in-town rates. Last I knew it was $4 to go from the mall to the middle of town. It's worth the extra 50 cents. The cabs are clean, well maintained, and smoke free. The drivers are courteous and reliable. If the dispatcher tells you it will be 10 minutes, it will be 10 minutes, and not an hour. I would rather walk than take Massena Taxi, as the service is so bad. But with Massena Transport in town, I can get to my destination safely and promptly.

Since: Dec 09

Syracuse, NY

#4 Jul 6, 2011
anon wrote:
I am so sick of these people. the woman who answers the phone hates me because i've talked to the manager 5 times now for several things and is always changing the price of the fair on me, she even tried to charge me 10 bucks to go form the mall to middle of town, when it's only 3.50.
the cab drivers... so sick of them smoking and letting other passengers smoke. IT'S ILLEGAL TO SMOKE IN CABS IN NEW YORK STATE! i'll spell it out for you... I. L. L. E. G. A. L. meaning against the fucking law. recently i asked to speak to the manager (mike) the woman who answers the calls says "i am the manager" no you're not!
on top of it all.. they are constantly late, not by 5 or 10 minutes either... i called just the other day they showed up 30 minutes late... b4 that i set a TIME CALL for 10 am.. they showed up at 10:45. i would ensue legal actions here mainly for the smoking in the cab but i know with their shitty reviews and performances they wouldnt pay any legal fees nor even show up to court.
manager, that's funny. Use Massena Transport if you don't like Massena Taxi. Sounds like you are "Marked" and they wish you would lose their phone number. That is why the fare's change just for you and they are late. Time calls are a courtesy only, not guaranteed they will get you on time. The taxi business is first come first serve. There are time call customers who have to be to work at a certain time and do not complain. I would take the hint that they do not want your business.
Massena transport user

Ithaca, NY

#5 Jul 6, 2011
We use massena transport alot because there is only one vehicle in the household which is often preoocupied by my spouse.$4 anywhere in town or out to the mall, the drivers are CLEAN! they dont cuss in front of customers, they carry on polite conversation, they dont smoke in their cabs.. we use them for regular fare and medicaid fares, and they dont give an attitude when they see it is a medicaid call! We have young children, and unlike massena taxi, massena transport drivers wait for you to get yourself AND your kids situated before leaving the driveway! Definently worth the extra 50 cents!
Einstein NOT

Oneida, NY

#6 Jul 6, 2011
Droopy Draws wrote:
<quoted text>
manager, that's funny. Use Massena Transport if you don't like Massena Taxi. Sounds like you are "Marked" and they wish you would lose their phone number. That is why the fare's change just for you and they are late. Time calls are a courtesy only, not guaranteed they will get you on time. The taxi business is first come first serve. There are time call customers who have to be to work at a certain time and do not complain. I would take the hint that they do not want your business.
i use to work there when it was tom's taxi and when we had a time call we were at least 5 minutes early..time calls are just that..a promise not a courtesy..if they cant be there in time then they shouldnt take the time call..as far as marked that doesnt happen and shouldnt be a way of doing business..changing fares as punishment for not being liked(being marked..lol) is ludicrous!

Since: Jan 11

Location hidden

#7 Jul 6, 2011
I would have welcomed smoke after the ride had last night. Driver was eating something from Wendy's that had a ton of onions. Smelled nasty. I literally had to roll down the window and hang my head out. I almost got out and walked the rest of the way but it was at night and not in a very good area of where I live.

Since: Dec 09

Syracuse, NY

#8 Jul 6, 2011
Einstein NOT wrote:
<quoted text>
i use to work there when it was tom's taxi and when we had a time call we were at least 5 minutes early..time calls are just that..a promise not a courtesy..if they cant be there in time then they shouldnt take the time call..as far as marked that doesnt happen and shouldnt be a way of doing business..changing fares as punishment for not being liked(being marked..lol) is ludicrous!
It's not Toms Taxi anymore and things have changed. How do you know what happens and what doesn't? You don't.
Einstein NOT

Oneida, NY

#9 Jul 6, 2011
its still a taxi company! and its still a business and that is not standard practice for anyone..i also work years after it changed hands a few times..i also know the current owner..im not sticking up for him..but if they cant commit to a time call then they shouldnt take one! its that simple! droopy ur reasoning is off quite a bit in this case..

businesses that pick and chose their customers dont stay in business very long..
Buschman

Syracuse, NY

#10 Jul 6, 2011
hey einstein have youve ever heard of copyright infringments?? or do you just read a post see something you like and take it!Ive used einstein quite a bit in my statements on here'why dont ya just use buschman too Genius""""
Einstein NOT

Oneida, NY

#11 Jul 6, 2011
Buschman wrote:
hey einstein have youve ever heard of copyright infringments?? or do you just read a post see something you like and take it!Ive used einstein quite a bit in my statements on here'why dont ya just use buschman too Genius""""
holy smokes, are u really that narcissistic buschman? wow ur crazy!
Scott The WEINER

Lake Placid, NY

#12 Jul 6, 2011
Masena taxi is really going down hill since douggie fired scott kocsis.maybe doug should hire him back

Since: Dec 09

Syracuse, NY

#13 Jul 6, 2011
Einstein NOT wrote:
its still a taxi company! and its still a business and that is not standard practice for anyone..i also work years after it changed hands a few times..i also know the current owner..im not sticking up for him..but if they cant commit to a time call then they shouldnt take one! its that simple! droopy ur reasoning is off quite a bit in this case..
businesses that pick and chose their customers dont stay in business very long..
There weren't too many that stayed on when it changed hands. He was the only game in town for years Dennis. I worked for Northern and Doug.
Buschman

Syracuse, NY

#14 Jul 6, 2011
Einstein NOT wrote:
<quoted text>
holy smokes, are u really that narcissistic buschman? wow ur crazy!
first of all what does narcissistic mean? second of all maybe i am a little nutty so what einstein youve never bumped your head!!!
sceneit

Lake Placid, NY

#15 Jul 7, 2011
The government gives the airport in Massena $500,000 bucks a year to provide service to the ten people who utilize the airport daily. Why cant we give some of that money to the cab companies so they can have better vehicles and pay their employees a liveable wage! Wait a minute, I know why, because people with money dont use massena cabs.
bystander

San Mateo, CA

#16 Jul 7, 2011
I see over weekend they wrecked another cab and hurt somebody .

Since: Dec 09

Syracuse, NY

#17 Jul 7, 2011
The village board should mandate that taxi's that operate within the village not only have a valid NYS inspection, but also have the cabs inspected by the DPW from time to time. Doug let's those vans get pretty bad and eventually someone will get hurt bad or even worse. If someone complains about the safety of the cabs to the police department, The vehicle could be tagged and inspected within 48 hours or take it off the road until it's deemed safe. I know there are insurance issues and medallions to change and switch when they get new vehicles but he is making money. I have seen drivers refuse to drive some of Doug's vans and they were given a choice, drive or get fired.
Buschman

Utica, NY

#18 Jul 8, 2011
Einstein NOT wrote:
<quoted text>
i use to work there when it was tom's taxi and when we had a time call we were at least 5 minutes early..time calls are just that..a promise not a courtesy..if they cant be there in time then they shouldnt take the time call..as far as marked that doesnt happen and shouldnt be a way of doing business..changing fares as punishment for not being liked(being marked..lol) is ludicrous!
who are you? i knew Judy and skip and most of the driver back them went it was toms ???
crazy

Galeton, PA

#19 Jul 8, 2011
The village inspection is a joke. You can't tell me that the Chief of Police does not see the condition of those turds with cab lites on the road. They have had too many tires fall off to count. It is a regular occurance for Doug's Cabs. When somebody gets hurt real bad the Mayor will say how did this happen? Perhaps your bumbling boob police never did anything about the condition of the cabs.It has become obvious that Doug is on his way out. I see way more Massena transport cabs out there than Douggies Turds. That little prius they have is rather cute. I have rode in it and it is a very nice cab with lots of room. Much more than I expected. I have stopped using Douggies turds as they are not even close to safe. take a look at the tires on his cabs sometimes, most are bald.
Douggies turds will soon be flushed.
Buschman

Utica, NY

#20 Jul 8, 2011
hey einstein lets play detectives'youve peaked my curiosity about your I.D.

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