Kenco's in Marshall /POOR customer se...

Kenco's in Marshall /POOR customer service

Posted in the Marshall Forum

East Texan

Henderson, TX

#1 Aug 4, 2008
I went in to purchase a part for my pump filter, only for a kid about 15 yrs old to approach me , I told him what I needed and told him I had my serial number but NO he takes me to a wall of gaskets and says is this it?
HOW in the hell should I know!!!!!
I told him again I had my serial number to look it up and AGAIN he ignores my requst to simply look it up SOO he starts dismantling a pump that was in the store to SEE what it LOOKS like,geez~
I told him that the pump he has is NOT the same as mine.......AGAINNNN I tell him I have my serial number and model number so he can look it up, The adult turns to me and says he's looking it up for you~HOW CAN HE he doesn't have my serial/model numbers?????
The phone rings and he gets on the computer for another customer...
I walked out and went to Longview~
I have my gasket..........

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