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#235
Jul 5, 2012
 
That s*** Brittany works there
Kristina

Marion, NC

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#237
Sep 5, 2013
 
My family went there to eat a few nights ago. The staff was VERY rude and there was this short blonde headed lady behind the counter that I can only assume was the manager or owner. She was shouting at employees and insulting them the entire time we were there.
When we finally got our food it was not what we ordered. It took my husband 3 attempts to flag down one of the waitresses to complain. The waitress went back behind the counter and never returned. We later found out that she left for the evening. So we finally went to the counter and asked for a refund. The blonde lady said that she could only refund us up to 70% of the total price of our meal because we had drunk some of the drinks. I got pretty pissed off at this point because no restaurant is going to charge you 30% for drinks. Our full total would had been around 35 bucks. I told her this and she told me that she was willing to give us a 70% refund and that she would give us a coupon for our next visit to get 10% off of an entire order. I then told her that we would NOT be coming back to her establishment and that we wanted our full refund. She replied with 'I will give you a full refund, but if you ever enter my place of business again I will call the police.'
My husband nearly snapped when she said this. If I didn't have my kids with me I would have slapped her. I took my kids and walked out. My husband came out about 3 minutes later with our full refund.
We will NEVER go back to this place again and we have told all our friends and family members about this experience. I have never been so humiliated and angry in my life. I still cringe when I think about how that woman treated us.

“Well yeah...”

Since: Sep 09

Right next to ya

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#238
Sep 5, 2013
 

Judged:

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Kristina wrote:
My family went there to eat a few nights ago. The staff was VERY rude and there was this short blonde headed lady behind the counter that I can only assume was the manager or owner. She was shouting at employees and insulting them the entire time we were there.
When we finally got our food it was not what we ordered. It took my husband 3 attempts to flag down one of the waitresses to complain. The waitress went back behind the counter and never returned. We later found out that she left for the evening. So we finally went to the counter and asked for a refund. The blonde lady said that she could only refund us up to 70% of the total price of our meal because we had drunk some of the drinks. I got pretty pissed off at this point because no restaurant is going to charge you 30% for drinks. Our full total would had been around 35 bucks. I told her this and she told me that she was willing to give us a 70% refund and that she would give us a coupon for our next visit to get 10% off of an entire order. I then told her that we would NOT be coming back to her establishment and that we wanted our full refund. She replied with 'I will give you a full refund, but if you ever enter my place of business again I will call the police.'
My husband nearly snapped when she said this. If I didn't have my kids with me I would have slapped her. I took my kids and walked out. My husband came out about 3 minutes later with our full refund.
We will NEVER go back to this place again and we have told all our friends and family members about this experience. I have never been so humiliated and angry in my life. I still cringe when I think about how that woman treated us.
Why had you paid before the meal? Something about this story doesn't sound right ...
Just a girl

Marion, NC

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#239
Mar 10, 2014
 
to all those fighting over rather or not Chowtime and Texas are owned by the same owners.. 2 out of 3 are the same owners.. I worked at chowtime for about 4 years. definitily the same owners.

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