Mediacom Cable in Southern Illinois

Mediacom Cable in Southern Illinois

There are 6 comments on the marionrevealed.com story from Sep 4, 2010, titled Mediacom Cable in Southern Illinois. In it, marionrevealed.com reports that:

Do very many people in or around Marion have Mediacom Cable, VOIP, internet, if so is anyone else having any problems with their phones or internet going off all the time or bad lag ? If you go to the web site posted maybe you can let me know what if any problems you are having and also you can see whats going on with mine and others. We need to try and get Mediacom to step up and up grade lines and give us what we are paying for, we also need other cable providers in our area so we can choose who we want and not just take the only one here in our area.

Join the discussion below, or Read more at marionrevealed.com.

Since: Jan 10

Dubuque, IA

#1 Sep 7, 2010
I now had a person from Mediacom post on my site wanting me to call them, why now.....lol
myopinion

United States

#2 Sep 9, 2010
I had the same problem with Mediacom when I lived in Herrin for 3 years. Pick up the phone, no dial tone. Try to get on the internet, forget it. The service man was at my house so much, we were on a first name basis with each other. He finally told me that it is the opinion of the workers that Mediacom should have stuck strictly with cable and never gotten into the phone or internet business because their equipment is crap and they will not spend the money to upgrade lines and cables to accomodate the other services.

Since: Jan 10

Dubuque, IA

#3 Sep 9, 2010
The Techs come to my house and they just tell me I know that they cant do anything to help me out, which they are right. They are good guys but it all goes back to Mediacom to service their equipement and up grade things for the use it is getting. My problems all started when they added the VOIP, the internet was great until then.

I am talking to a Operations Manager for Mediacom, he is going to check out whats going on and he is going to let me know what he finds out, I hope he can get something done, Im about to give up on Mediacom. I will update everyone on how this turns out.
abaddon

Malvern, PA

#4 Oct 31, 2010
I live in Carbondale, Il. Had Mediacom phone, internet, cable bundle. The phone and internet was out every other day! I went for 2 weeks once without any service at all!

Needless to say I got rid of MEDIACOM! I have a land line thru Frontier with internet have a decent bundle package. My phone is never out! Severe weather, Storms, no power, snow, ice I still have phone service. Medicom may give you a cheap bundle package but you get what you pay for in the long run. Mediacom is a waste of money as far as i'm concerned. I'll never go thru that again!
abaddon

Malvern, PA

#5 Oct 31, 2010
Marionrevealed wrote:
The Techs come to my house and they just tell me I know that they cant do anything to help me out, which they are right. They are good guys but it all goes back to Mediacom to service their equipement and up grade things for the use it is getting. My problems all started when they added the VOIP, the internet was great until then.
I am talking to a Operations Manager for Mediacom, he is going to check out whats going on and he is going to let me know what he finds out, I hope he can get something done, Im about to give up on Mediacom. I will update everyone on how this turns out.
Get rid of MEDIACOM! You won't be sorry getting rid of them! I'm using Frontier phone and internet bundle. Their service is the best! NEVER HAVE ANY TROUBLES!

Since: Jan 10

Dubuque, IA

#6 Dec 1, 2010
Well, for over a month now after they checked everything out and fix all of the problems everything is working great. I have no problems with Mediacom, the operations manager took care of all the problems and went beyond them. I am very happy with Mediacom and Im staying with them, one thing is I dont want to change to DSL, I love my 22 mb download speeds for gaming and other things and now there is no reason to go else where !

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