Review: Sundance Plumbing An ARS Company

Review: Sundance Plumbing An ARS Company

Posted in the Marietta Forum

Failed service call

Smyrna, GA

#1 Dec 24, 2013
I called 12/23 about my hot water tank and they responded quickly with a date and time. We scheduled an appointment between 1-6pm on Christmas Eve. I was very pleased to have my hot water tank fixed before Christmas and not be inconvenienced with luke warm water during the holidays. After taking the day off to be home during the 1-6 time frame and waiting all day for them, I got a phone call at 4:30pm saying they would be unable to come fix my hot water heater and I would have to reschedule. I would not recommend them since they can not stick to their scheduled appointments. I would have much rather been told they could not fix it until after Christmas rather than taking the day off to still not get it fixed. I will never try to use this company again or recommend it to anyone I know.

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