The Better Business Bureau has no jurisdiction; the County of Kern does but has refused to take action on behalf of the consumer despite the legal requirement to do so. That is because the people of Frazier Mountain are too apathetic to do anything but complain.
I got rid of Rapid Cable, the company's original name, years ago but filed a lawsuit against CalNeva as a kind of community action project. It was a freebee for the complainers, but the cliquish mentality of Frazier Mountain obviated any meaningful resolution.
The primary "news" medium, the Mountain Enterprise tabloid blog, protected CalNeva by failing to provide accurate reporting; instead it printed bold faced lies about the whole proceeding. This, of course, was to keep advertising dollars at the expense of its readership.
Meanwhile, the people who have complained about Rapid Cable/CalNeva for years will take no action. Not only did they decline to provide information for the lawsuit, but they didn't even take their complaints to Kern County to an appreciable degree. The complainers could at least demand that the Mountain Enterprise tabloid blog publish the truth about the situation; and in all probability could get enough support to actually remedy the situation; but won't even do that much. Instead, they still choose to complain but take no action except to stand on Mil Portrero with signs in a pathetic imitation of the "Occupy Wall Street" movement (actually, they don't even do that anymore). Most of the whiners suck up to the Mountain Enterprise tabloid blog and some of them suck up to CalNeva.
Nothing will ever be accomplished for the betterment of Frazier Mountain as long as the cliquish mentality of Frazier Mountain remains as it is. I personally have put my money where my mouth is for this community on more than one occasion and won't do it again.
If you want more information, go to http://groups.yahoo.com/group/FrazierMountain...
and search for CalNeva or Rapid Cable. A couple of direct links are http://groups.yahoo.com/group/FrazierMountain...
If you live in Pine Mountain Club, you might also want to search for Finn Myggen and learn about the plans to charge interest for using a credit card to pay association dues and for additional "bookkeeping fees". Myggen claims it ain't so…even when I posted minutes of his committee.
There are many other examples of discrepancies that could be corrected if residents would get out of the herd mentality and actually take positive action.