Review: Gadget Express
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UnhappyCameraBuy er

Philadelphia, PA

#1 Jul 7, 2009
Place is a total rip off. No prices on anything. Although my fault, I bought a camera in the store without looking elsewhere first.

"How much is that camera?"

"$429"

??? MSRP is $299.

Don't shop here, it's a scam.
Dumbfounded Flyer

Tustin, CA

#2 Aug 11, 2009
Total rip off only begins to cover it. I walked in to buy a headphone splitter so both my kids could stop fighting over who gets to listen to the DVD on my laptop for the long flight. In a regular store they go for about $6, so I wasnít totally shocked when I thought I heard him say $14. 100% mark-up is probably in line with airport prices. Later when I looked at my VISA receipt it said $40! He said $40! No wonder my brain didnít catch it. It was TOTALLY absurd. I feel like crap for not checking it better.
got it

Wayne, NJ

#3 Aug 24, 2009
I would agree the prices were high but they had the memory cards and charges i needed. without them I was sunk. I guess you have to pay for the convienence.
VERY CONVENIENT STORE

Pine Brook, NJ

#4 Aug 25, 2009
I WALKED IN TO GADGET EXPRESS STORE TO PURCHASE A CHARGER FOR MY VERIZON PHONE AND THE SALES PERSON WAS VERY WELL KNOWLEDGEABLE ABOUT THE PRODUCT THEY HAD IN THE STORE. I ENDED UP PURCHASING A CAMERA,MEMORY CARD AND A CHARGER. THERE PRICES WAS VERY FAIR BEING THERE IN THE AIRPORT. YOU GET WHAT YOU PAY FOR.
Very unhappy buyer

Italy

#5 Aug 31, 2009
Does anyone got the email of this shop? I've just bought a camera last friday, while the shop was almost closing. They guy there told me a price 250 dollars then he charged me over 400 on my credit card! as I realized (my foult not having checked before but he was letterally kicking me out of the shop) I went back but nobody was there already and my flight was leaving.. I'll never buy anything else there but would really like to write them something.. it was unbelivable dishonest! Don't buy anything there!!!
Happy Customer

Staten Island, NY

#6 Sep 10, 2009
I purchased a camera on my way out to vegas last week and i loved the camera it was awesome. They had some really hi tech cameras there. There sales people really helpful and nice. There prices were fair prices. I WOULD DEFINITELY SHOP THERE!!!!!!!!
AWSOME STORE

Staten Island, NY

#7 Sep 10, 2009
Very unhappy buyer wrote:
Does anyone got the email of this shop? I've just bought a camera last friday, while the shop was almost closing. They guy there told me a price 250 dollars then he charged me over 400 on my credit card! as I realized (my fault not having checked before but he was letterally kicking me out of the shop) I went back but nobody was there already and my flight was leaving.. I'll never buy anything else there but would really like to write them something.. it was unbelivable dishonest! Don't buy anything there!!!
First of all you probable did not just purchase the camera alone you must of purchased accessories with that price. You must be out of your mind by signing the receipt with out looking at it. I have purchased numerous of items from that store and i am alway satisfied with there product. There merchandise is excellent quality. I fly at least 3 times a week and every time i have to stop by there i am a gadget freak. Do not listen to this guy go there and check out all the cool gadget they carry. I am a strong believer you get what you pay for.
happy customer

Pine Brook, NJ

#8 Sep 14, 2009
I purchased a charger from there 8 months ago and it broke. I passed by there and spoke to the nice man behind the counter and explained my story and HE GAVE ME ANOTHER CHARGER FOR FREE!!!!!!!!!! i could not believe it. I was a happy customer. I love that store they put a smile on my face.
confused

AOL

#9 Sep 15, 2009
Im gonna have to agree with the other post,you say the salesman told you $250 and you were charged $400.....did you get a memroy card with that camera?I have walked in to many electronics stores and never seen a customer just purchase a camera without any memory or a case to protect the camera,and how do you sign something with out checking out your total.I think you should go back and go over your receipt there buddy.
cool store

Staten Island, NY

#10 Sep 27, 2009
that is one cool company its very convienet store, they save my life. I purchased a charger for my computer there and it was the best investment i ever did no matter what it cost me. I ALMOST LOST MY JOB if it was not for Gadget express my computer battery was dead and i needed to finish my report. The sales person made sure it worked before i left THANK GOD. good job gadget express.
Extremely Happy

AOL

#11 Oct 27, 2009
Gadget Express is a very convenient and friendly store! I had some time to spare before my flight and this store in particular was very appealing. The look and design of the store was done very beautifully! I went in to browse a little and I could not believe the variety they had. It's a one stop shop for all your electronic needs. The staff are very friendly, personable and knowledgeable about all of their products. I bought a few things I needed at good pricing. I paid what the prices said on the products and my receipt total was correct. I would send everyone to this store!!!!
Catharina

Rotterdam, Netherlands

#12 Oct 29, 2009
Not commenting on the above, but very keen to find out whether the Newark gadget express sell computers? i have never seen them at any airport, but was wondering if NY was any different. Flying over from Europe in December and those things are so much cheaper over there in the USA than here.
Hope somebody can help me :-)
Robert Geelan

Hialeah, FL

#13 Nov 25, 2009
I too was fleeced at this store.

I got two Pay as you go SIM cards. This store has official looking T-Mobile signs etc and looks like an official T-Mobile Dealer.

I was Quoted $50 per SIM - befor I realised it the cost became $59.99 plus a $19.99 "Fee" plus tax resulting in $171.16 for two PAYG sim cards with 60 minutes (supposedly). This we supposed must be the rage for the USA - pricey though but since one of our phones was stolen last time abroad resulting in about $2000 of unauthorised calls it would be cheaper.

We made 2 short calls of several miniutes and one of the phones needed recharged. When I saw the price on the web I queried T-Mobile about the cost of a SIM card. Price should be $19.99 with no "Fees".

Blatant and shameless rip-off of tourists. Newark airport should be ashamed of this scrupulous trader.

Don't go to this store unless you absolutely must and even then think twice.
UnhappyCameraBuyer wrote:
Place is a total rip off. No prices on anything. Although my fault, I bought a camera in the store without looking elsewhere first.
"How much is that camera?"
"$429"
??? MSRP is $299.
Don't shop here, it's a scam.
Airline employee

New Milford, CT

#14 Dec 7, 2009
UnhappyCameraBuyer wrote:
Place is a total rip off. No prices on anything. Although my fault, I bought a camera in the store without looking elsewhere first.
"How much is that camera?"
"$429"
??? MSRP is $299.
Don't shop here, it's a scam.
This person is correct. THEIS PLACE IS A RIPOFF!!!! I'm an airline employee and bought a pair of iphone headphones,($20 OVER RETAIL!!!!) Went to return them in unopened box and they would not take them back. They said they have a 'NO RETURN POLICY ON RECIEPT"
They never said a word when i signed the reciept!!!! Policy is on back of reciept. This place is a total ripoff!!!!!
Airline employee

New Milford, CT

#15 Dec 7, 2009
THIS PLACE IS A RIPOFF. BOUGHT IPHONE HEADPHONES $20 OVER RETAIL. WHEN I RELEALIZED THIS IN A RUSH LEAVING I DECIDED TO RETURN THEM. WENT ON MY TRIP RETURNED TO STORE AND CLERK INFORMED ME THEY HAVE A NO RETURN POLICY PRINTED ON RECEIPT. WELL WHY DID'T HE TELL ME THAT WHILE SIGNING RECEIPT???????
KEPT THEM AND FOUND MICROPHONE DOESN'T WORK!!!!
NOW WHAT????? THIS PLACE IS A RIPOFF. THEY'RE
OVER CHARGING AND HAVE A NO RETURN POLICY.
Airline employee

New Milford, CT

#16 Dec 7, 2009
THIS PERSON IS ON DRUGS!!!!
Extremely Happy wrote:
Gadget Express is a very convenient and friendly store! I had some time to spare before my flight and this store in particular was very appealing. The look and design of the store was done very beautifully! I went in to browse a little and I could not believe the variety they had. It's a one stop shop for all your electronic needs. The staff are very friendly, personable and knowledgeable about all of their products. I bought a few things I needed at good pricing. I paid what the prices said on the products and my receipt total was correct. I would send everyone to this store!!!!
Airline employee

New Milford, CT

#17 Dec 7, 2009
Another person not dealing with reality!!!!! I work at this airport and this place S__K's. Over priced ripoff artist.
Extremely Happy wrote:
Gadget Express is a very convenient and friendly store! I had some time to spare before my flight and this store in particular was very appealing. The look and design of the store was done very beautifully! I went in to browse a little and I could not believe the variety they had. It's a one stop shop for all your electronic needs. The staff are very friendly, personable and knowledgeable about all of their products. I bought a few things I needed at good pricing. I paid what the prices said on the products and my receipt total was correct. I would send everyone to this store!!!!
Airline employee

New Milford, CT

#18 Dec 7, 2009
SPEND SOME TIME IN THIS STORE AND YOU WILL SEE THE LIGHT. THIS PLACE IS A RIPPOFF!!!!!
Happy Customer wrote:
I purchased a camera on my way out to vegas last week and i loved the camera it was awesome. They had some really hi tech cameras there. There sales people really helpful and nice. There prices were fair prices. I WOULD DEFINITELY SHOP THERE!!!!!!!!
Airline employee

New Milford, CT

#19 Dec 7, 2009
THIS PLACE IS A RIPOFF!!!!! THEY HAVE A NO RETURN POLICY!!!!!!
THEY OVER CHARGE!!!!!!! THIS PERSON IS ON DRUGS!!!! JUST SAY NO TO THIS PLACE!!!!!
AWSOME STORE wrote:
<quoted text> First of all you probable did not just purchase the camera alone you must of purchased accessories with that price. You must be out of your mind by signing the receipt with out looking at it. I have purchased numerous of items from that store and i am alway satisfied with there product. There merchandise is excellent quality. I fly at least 3 times a week and every time i have to stop by there i am a gadget freak. Do not listen to this guy go there and check out all the cool gadget they carry. I am a strong believer you get what you pay for.
Airline employee

New Milford, CT

#20 Dec 7, 2009
Did you check your wallet he probaly stole it while he gave you that free charger.
happy customer wrote:
I purchased a charger from there 8 months ago and it broke. I passed by there and spoke to the nice man behind the counter and explained my story and HE GAVE ME ANOTHER CHARGER FOR FREE!!!!!!!!!! i could not believe it. I was a happy customer. I love that store they put a smile on my face.

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