Mistake cuts off Verizon customers in...

Mistake cuts off Verizon customers in Lynbrook

There are 40 comments on the Newsday story from Jul 19, 2009, titled Mistake cuts off Verizon customers in Lynbrook. In it, Newsday reports that:

The phone has gone dead for several hundred Verizon customers in the Lynbrook area after a contractor working for National Grid mistakenly sawed through three of the communication company's underground telephone lines last Wednesday.

Join the discussion below, or Read more at Newsday.

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Defender of the Truth

Hopatcong, NJ

#23 Jul 19, 2009
liner wrote:
<quoted text>
Oh stop already. Cablevision has DVRs and "neet widgets" like facebook and twitter is part of the internet. Has nothing to do with Verizon.
Spoken like someone who doesnt have fios. My sister has fios and she can access them directly thru her cable box, facebook and twitter that is. And cablevision doesnt have a multi room dvr like fios. And what are cablevisions widgets? come on back up your lies.....
Liar

Stratford, CT

#24 Jul 19, 2009
That's a complete lie. It is impossible for that to happen. Absolutely impossible. You are a moron at best.
Hahhahha wrote:
When Optimum Voice was down for 50% of Long Island last week, THERE WAS NARY A MENTION on this **** site.
Way to go Dolans. Newsday is such a joke. Wait until they make you pay for this crapola in a week or so.
Soon to come

Stratford, CT

#25 Jul 19, 2009
Milti room DVR coming up....I love the free WIFI that I get from Cablevision. Whether I am on the ferry in Port Jeff or on the train to the city. Free WIFI!
Defender of the Truth wrote:
<quoted text>
Spoken like someone who doesnt have fios. My sister has fios and she can access them directly thru her cable box, facebook and twitter that is. And cablevision doesnt have a multi room dvr like fios. And what are cablevisions widgets? come on back up your lies.....
Common Sense

United States

#26 Jul 19, 2009
For the 300-pair cable cut, Verizon must first identify the type of cable, obtain that cable, dig out the area around the cable so the workers can do what is required. Once they are able to get at the cable, they must identify how much of it must be replaced and start putting in the new section. While this is being done, they must test EVERY wire to ensure that there will be no service issues. Once all wires are tested, they must seal up all the cables to prevent environmental damage from being in the ground. After all that, then they have to fill in the hole. Does that sound like something that can be done immediately and what is written here is just a quick description.
Punch me in the Face

White Plains, NY

#27 Jul 20, 2009
Yankees368 wrote:
<quoted text>
Ah yes, my phone does not work, so I will go read a book. That will help me call 911 alright.
What do you think people did before the invention of 911?
Rob

Forest Hills, NY

#28 Jul 20, 2009
Every utility faces issues and is a monopoly in this area, but I'm not giving up Verizon analog phone service with at least 1 corded phone for 1 reason : blackouts. The blackout of 2003 showed us what works and what doesn't. Cell towers were down. Anyone with digital phone via cable systems lost their phone. Anyone who has digital phone can tell you if their modem has a blip and loses the internet, they lose their phone. That's stupid. I prefer a phone that's reliable in emergencies. Even Verizon has stated in their advertisements (mailings) that Fios phone works just like cable phone (VOIP) : Battery backup for a few hours. That won't work in a blackout like 2003.
Al-lowed

United States

#29 Jul 20, 2009
Wi-Fi works if you plan on spending your entire day sitting on the LIRR platform. Your connection disconnects once the train gets going. Big yawn.
Soon to come wrote:
Milti room DVR coming up....I love the free WIFI that I get from Cablevision. Whether I am on the ferry in Port Jeff or on the train to the city. Free WIFI!
<quoted text>
Putin

United States

#30 Jul 20, 2009
Oh yes it can....and it did.
Liar wrote:
That's a complete lie. It is impossible for that to happen. Absolutely impossible. You are a moron at best.
<quoted text>
Franklin Square

New York, NY

#31 Jul 20, 2009
Lynbrook, Lynbrook. All we hear about is Lynbrook. Lynbrook isn't the only place that lost their telephone service. We lost our telephone service in Franklin Square on Wednesday. A swatch of North Valley Stream also has no telephone service. A landline telephone is essential. Lest we forget the blackout, the landline phones kept working. Everyone should invest in both. Verizon is quick to ask for your money, they should have fifty people working 24/7 on the lines. Get NASA if you have too. I wouldn't be surprised if the phones were out for a month!
Call waiting

Newark, NJ

#33 Jul 20, 2009
That wasn't a mistake.

It was by popular demand of the customers.
Chin

Raleigh, NC

#34 Jul 20, 2009
Seems as if everyone is blasting Cablevision or Verizon for one reason or another, but the actual story centers on how National Grid workers cut through some Verizon lines. It does not surprise me. Last summer, they had to run a natural gas line on my street for several homes. They dug a trench past four homes on the block. In the process, they broke water lines for two of the homes. Not a bad percentage. To describe National Grid employees as brain dead would be the ultimate understatement. They need Verizon, Cablevision and water company workers following them everywhere to clean up the mess they create. Pathetic!
mook

Sayville, NY

#35 Jul 20, 2009
just use Skype
Common Sense

United States

#36 Jul 20, 2009
mook wrote:
just use Skype
Hmmm...and how do you use it? Via a service known as Broadband, and how do you get to this wonderful Broadband? You use either a telephone line, the telephone fiber optic or the cable company's co-axial cable........so use your Skype without your phoneline cut - hmmmmm....Not happening.
alice

Sayville, NY

#37 Jul 21, 2009
wi fi
OhWellSchitHappe ns

Brooklyn, NY

#38 Jul 21, 2009
Common Sense wrote:
<quoted text>
Hmmm...and how do you use it? Via a service known as Broadband, and how do you get to this wonderful Broadband? You use either a telephone line, the telephone fiber optic or the cable company's co-axial cable........so use your Skype without your phoneline cut - hmmmmm....Not happening.
Ever hear of wireless technology?
Wrong

Stratford, CT

#39 Jul 21, 2009
The only way phone service can go out for ALL of Long Island is if we had a nuclear blast. They have the same redundancy as verizon. Chances are, if cablevisions went out, so did Verizon on the same day at they same time. They share trunks!
Putin wrote:
Oh yes it can....and it did.
<quoted text>
Wrong

Stratford, CT

#40 Jul 21, 2009
Look for the balloons! It is not only on the railroad. Also, you keep your IP the whole ride. They have WIFI up and down the rail. You really don't know what you are talking about.
Al-lowed wrote:
Wi-Fi works if you plan on spending your entire day sitting on the LIRR platform. Your connection disconnects once the train gets going. Big yawn.
<quoted text>
Moe Litvak

Huntington, NY

#41 Jul 21, 2009
I'd like to know why Joe Restifo cant lend his cell phone to his poor wife to call her elderly father.
What kind of monster is Joe?
liner

Bronx, NY

#42 Jul 21, 2009
Piecemeal wrote:
I would like the editors at Newsday to read this post a second time, please. Be fair...if you report one company's outage, please report the other's...even if it's your parent company. Of course, this post will be deleted shortly.
<quoted text>
I have Optimum voice and mine wasn't out of service. 50% was out? I doubt that. That's alot of lines.
baronvonfirstinb ed

Highland, NY

#43 Jul 22, 2009
NATIONAL GRID SCREWED UP wrote:
National Grid cut Verizon's cables. So why blame Verizon?
This is what happens when a local business is sold. If LILCO was still in business, this never would have happened. LILCO was a more responsible company and they were the original company that ran Long Island's lighting and gas operations.
Who is National Grid? Are they a US corporation? Aren't they British?
LILCO, in the old days would have checked the maps before proceeding to dig and found there were phone company lines in the way.
This just seems to be complete neglect on the part of National Grid.
National Grid is chartered and headquarted in england.Its their u.s. subsidiaries that provide gas service in ny,rhode island and several other eastern states.

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