Review: Home- Based Carpet & Flooring...

Review: Home- Based Carpet & Flooring LLC

Posted in the Maineville Forum

Andrew Killgore

Dayton, OH

#1 Aug 2, 2013
Andrew Killgore
West Chester, OH 45069
Category: Carpet Sales/Installation/Repair
Services Performed: Yes
Work Completed Date: October 01, 2011
Hire Again: Yes
Approximate Cost:$3,000.00
Home Build Year: 1988
Description Of Work: Greg and his team installed carpet in the waiting room of our small business.
Member Comments:
Greg was very helpful and knowledgable in giving us several flooring options to choose from and helping us make an informed decision when deciding on the most cost-effective and aesthetically pleasing choice for our waiting room. He was flexible and worked around our business hours so that the flow of our business was impacted as little as possible for the installation. The carpet Greg helped us choose is very durable and looks great!
Susan Abrams

Dayton, OH

#2 Aug 2, 2013
Susan Abrams
CINCINNATI, OH 45236
Category: Carpet Sales/Installation/Repair
Services Performed: Yes
Work Completed Date: February 01, 2012
Hire Again: Yes
Approximate Cost:$1,300.00
Description Of Work:
Installed the carpet in our basement and also made an area rug for our living room from a remnant.
Member Comments:
They started when they said they were going to start, and did a very nice job. They also cleaned up everything so all we had to do was arrange our furniture.
Dan Katt

Dayton, OH

#3 Aug 2, 2013
Dan Katt
CINCINNATI, OH 45244
Category: Carpet Sales/Installation/Repair
Services Performed: Yes
Work Completed Date: April 02, 2012
Hire Again: Yes
Approximate Cost:$8,500.00
Home Build Year: 1975
Description Of Work:
Removed and replaced carpet in all rooms of the house except a first floor family room. This included a living room, dining room on the first floor and stairs to the second floor. This included the second floor hallway, four bedrooms, and four closets, including one walk-in closet.
Member Comments:
Greg and his wife came to our house with various samples. Brandon was also there to answer questions about the installing process. We selected a carpet brand and color and paid a deposit. Then a rare and unusual thing happened. My wife changed her mind#@*#!!!. We contacted Greg regarding our request for an upgraded quality carpet. Greg was most gracious to this request. He applied all the deposit toward the upgrade and switched our order. This was a seamless transition for us (much to my surprise). We found this to be a rare and beautiful example of superlative customer service and exceeding expectations on the part of Home Based Carpet and Flooring.

We discovered that Brandon is an expert in the carpet and flooring install business and a sought after craftsman. He proved that during our two day install process. Brandon guided us in the furniture and dresser shuffling during the install. Day one involved the downstairs two rooms and two second floor bedrooms. Day two was the hallway, stairs, and other two bedrooms. This allowed us to shuffle furniture to other bedrooms without needing to use the stairs. Brandon and his team were able to rotate and move around the major furniture pieces within the rooms during the carpet install.

Brandon's talent showed in the seamless transition from room to hallway, to closet. I not longer have to fear stepping in the doorway the wrong way and hitting nail tacking (as before). There are no loose threads or seams. We have received rave reviews and compliments on the carpet selection and install from family, friends, and neighbors. We are most appreciative of the price, professionalism, and customer service from Home Based Carpet and Flooring. We would recommend them to others and use them again in the future.
Tina Nix

Dayton, OH

#4 Aug 2, 2013
Carpet Sales/Installation/Repair
Flooring Sales/Installation
October 01, 2011 Work Done:
2500 square feet home, entire house re-carpeted. Kitchen and bath floors replaced in 2 story home with 2 1/2 baths.
Member Comments:
Spoke on phone to learn about us and our needs. Came to home with samples appropriate to our needs. Therefore, not overwhelmed with too many choices. Came second time when I questioned my first choice. Installation very professional. Friendly workers and quailty work. Very satisfied, there was a small flaw in bathroom floor tile. It was replaced without any problem. I love the floors.
Tina Nix
WEST CHESTER,OH
New Carpet and Plank

Dayton, OH

#5 Dec 28, 2013
Robert Bartizek
LEBANON, OH 45036
Categories:
Carpet Sales/Installation/Repair
Flooring Sales/Installation/Repair
Services Performed:
Yes
Work Completed Date:
September 23, 2013
Hire Again:
Yes
Approximate Cost:
$18,000.00
Home Build Year:
1993
Description Of Work:
We have a large kitchen/breakfast nook area and a laundry room/family closet area that had vinyl flooring. The kitchen and laundry room/closet are connected by a long hallway which was carpeted. We replaced all of the flooring in these areas with a simulated wood product called vinyl plank. The rest of the house was re-carpeted.
Member Comments:
The entire experience was fantastic. After a phone conversation where we described basically what we wanted, Greg and Judy came to our home with several samples of carpet and flooring. Judy took detailed room measurements during this visit so that they could provide a pricing estimate (very reasonable). We narrowed the choices down to 2 flooring products from different companies and a carpet color that looked good. Since the samples are all fairly small, I asked Greg to get us a box of each flooring choice and a larger sample of carpet.
When the flooring boxes came in, Greg and Brandon visited to talk about how each would be installed (installation differed for the two products) and helped lay the samples out so we could see how they would look. We waited several days to make the final choice. Meanwhile, Judy decided to get us doormat-sized samples of the carpet color we chose as well as one shade on either side of our choice. We were glad that she did that because we wound up choosing one of those alternate shades instead. The new hard floors came in around $7000 and carpet for 4 bedrooms, upstairs hall, stairs, living room, family room and study came in around $11000.
Installation of the hard floors was done first. Removing the hallway carpet, adding a 1/4" plywood covering over the old subfloor, adding leveling compound to the old vinyl floor areas and installing the new flooring took 5 days. After giving us a few days to prepare for carpet work, they began that job. We needed to empty furniture drawers and bookshelves and also unplug and move electronic things like computers and TV's. They handled moving of all furniture. They did 2 bedrooms, the upstairs hallway and our family room on Day 1, the other 2 bedrooms and the study on Day 2 and the living room and dining room on Day 3. They cleaned up every day before they left.
We received quality products at a fair price and installation by guys that really knew what they were doing. Brandon did a large part of the installation work and was here every day. I would recommend Home-Based Carpet to anyone.
Share on Band of Neighbors:
Yes
New Carpet and Plank

Dayton, OH

#6 Dec 28, 2013
Jamie Turner
LOVELAND , OH 45140
Work Completed Date:
August 19, 2013
Hire Again:
Yes
Approximate Cost:
$3,800.00
Home Build Year:
2000
Description Of Work:
Replaced existing carpet for entire 2nd floor (3 bedrooms & hallway) and great room on 1st floor.
Member Comments:
We were immediately able to get an appoinment with Greg very quickly. He, his wife and son all came out to discuss our options. We picked a plush by Beaulieu in a very neutral color due to it being recycled and stain-resistant. We ordered all of the carpet at once so it would be from the same die lot and had it installed on 2 separate occasions to make it easy for us to move the furniture and prep the rooms for them. We had issues with the garbage pickup of the old carpet and Greg offered to haul it away for us for a minimal charge. We are extremely pleased with the results and would definitely recommend Greg & Home-Based Carpet to anyone!
Share on Band of Neighbors:
Yes
Page Of Happiness Nominee

Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
Really

Danville, OH

#7 Dec 29, 2013
Anyone notice all comments are from same IP address? You get on here and recommend yourself ! GMAB. LOL. You need a bigger truck! Really?

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