Review: Unique Special Services
Posted in the Macclenny Forum
Saint Augustine, FL
#1 Nov 4, 2013
I was purchasing a new mailbox pole from Brad and made the purchase on Monday. During that call I asked for the full price of the mailbox pole with me doing the installation and he gave me the price. I called him again on Wednesday to confirm delivery of the pole and he said he would drop it off Friday. I checked my credit card later in the week and noticed that I was charged more than what was said. I call him on Friday to discuss this at 3pm with no answer. I left him a voice mail asking why I was charged more and if he was delivering the pole Friday like he had said. I then called the number of Atlantic Powder Coating which was listed on my credit card. They answered the phone and said Brad was already gone for the day at 3pm. I asked about the price and they could not answer the question but they stated the pole has been done and ready. I called Brad on Monday after the weekend to find out what happen and he was very unprofessional. When I first spoke to him I was giving the price and I clearly asked was that the full price. Which was not the case, I know companies have to charge tax but that was what I was asking for and he charged me more. I also asked him Monday why I did not get the pole on Friday like he had said, I would and his response was "I forgot". In that conversation he told me to take my business elsewhere. I would not do business with this person because he was very unprofessional and cannot follow up on his obligations. I am surprised he is still in business with those customer skills.
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