Review: Jd's Prompt Plumbing

Review: Jd's Prompt Plumbing

Posted in the Lubbock Forum

Lorenzo

Lubbock, TX

#1 Dec 12, 2013
Was completely taken advantage of by this company. Just got the bill for 312 dollars. Asked to have the drain snaked. Mentioned the hot water was not getting to the shower and might be the water filter leading to tankless water heater. Informed we would need a call before anything is done other than the snaking to be aware of charges. Never got a call. Called them two days later and was told about the 312 bill. "the tree roots were the problem, but we looked at the shower head and water heater." ... Didn't change the filter, didn't even call us before hand. Didn't even call us after. Completely unprofessional and a rip off.

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