Review: Minnix Property Management Inc
Posted in the Lubbock Forum
#1 Oct 28, 2013
Do not rent from this company unless you want a giant headache. They are horrible about fixing maintenance and pest issues. They don't even communicate with each other so you have to spend hours, days or even weeks on the phone trying to get a hold of someone willing to help you. Then when you have to move because your place is infested with roaches because of dirty neighbors you don't get any money back. They totally ignore Texas tenant laws, so to get what you are owed, you have to file a lawsuit. They tried to screw the wrong person this time, because I will not stop until I get what is mine. They don't care about tenants, only money.
#2 Jun 8, 2015
Did you get any resolve? I am having some major issues with repairs and life safety concerns. They seem very unwilling to help.
#3 Jun 11, 2015
No, we ended up taking a loss and moving out before our lease was up. They kept all of our deposit even though our place was spotless but I couldn't live there any longer.
#4 Aug 23, 2017
Looks like other people are having the same issues as me. This company seriously drops the ball when it comes to customer service. If you want to get in contact with a person in the office you have to call a "call center" which takes a message for you, BUT THEY NEVER CALL BACK. Today is the 4th day in a row that I've called about an issue and still haven't heard a word from Minnix. You are only able to talk to somebody in the office on their terms, which is bad business practice. They make excuses like "we have over 1000 properties to manage"... NOT MY PROBLEM! you shouldn't take on so many properties unless you can successfully manage the ones you already have. Terrible. Don't rent from this company unless you have excess patience and time.
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